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Small Shopper Concentrations Drive Product Launch Success

Findings from a new Catalina report underscore the importance of reaching and motivating the right customers when introducing new products. A new report published by Catalina, a provider of precise consumer-driven marketing, finds that only a tiny fraction of shoppers determine the success of new Consumer Packaged Goods (CPG) product launches. The report explores the

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Online and Mobile Buying Trend Upward

Sales from mobile devices reached 13.3% in Q1 2012, up from the 7% in Q1 2011. The U.S. retail industry saw continued growth in online and mobile buying trends in the first-quarter, driven by today’s rising digital consumer marketplace. According to the IBM retail online economic indicator, a cloud-based analytics report that examines the state

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2012 Gets Off To A Strong Start

“As a traditionally slower sales month for the industry, it’s encouraging to see such sustained growth in consumer spending and sentiment,” says NRF CEO. Building on the momentum of a strong holiday shopping season and propelled by gift card redemptions and warm weather, retailers’ January sales saw solid growth across the board. According to the

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The Pantry Announces Q1 Fiscal 2012 Results

The Pantry Inc. has announced financial results for its fiscal first quarter ended Dec. 29, 2011. First Quarter Summary: Net loss was $2.9 million or $0.13 per share. This compares to a net loss of $12.2 million or $0.54 per share in last year’s first quarter. Excluding the impact of impairment charges and loss on

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Deloitte Survey Shows Shoppers Expecting Discounts

Savvy consumers research brands and prices before heading into stores.  Excitement over unexpected in-store deals has diminished as discounted prices become an anticipated part of the consumer products shopping experience, according to the Deloitte/Harrison Group annual American Pantry Survey. For nearly one-third (30%) of consumers, at least seven of 10 items in their shopping cart

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Cultivating Loyal C-Store Customers

An effective rewards program can drive new business and increase the average ticket ring with existing customers. By Howard Riell, Contributing Editor. There was a time when loyalty programs were tools used by large chains to reward customers for their daily business. But the times have changed. Convenience store operators of all sizes are now

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Seizing Control of Smokeless Sales

Convenience store retailers are still concerned over the FDA’s involvement in smokeless tobacco, but many expressed optimism that the category can continue to thrive. By Howard Riell, Associate Editor. While taxes and regulations haven’t impacted sales of smokeless tobacco products as much as some had predicted, it remains up to retailers to continue aggressively marketing

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Gaining Insights into Convenience Store Customers

MSA and Paradigm Sample, in partnership with Convenience Store Decisions, delve into c-store shoppers’ attitudes about buying seasonal and holiday candy. By Trish Temmerman, Contributing Editor. With Halloween and Christmas just around the corner, we are approaching that time of year when some of the most widely recognized seasonal confectionery items are purchased and consumed:

Mintel Predicts Consumer Trends

As the economy slowing recovers, customers are still adapting.  With that in mind, Mintel has predicted nine key consumer trends for the year ahead, examining how long term behavior has been implicated. In 2011, consumers are living for the long term with attitudes inspired by a changed value set. “The effects of the global economic

Flat Holiday Sales Ahead?

As U.S. consumer confidence cautiously edges upward, The Nielsen Co. predicts consumer holiday spending to closely reflect 2009 spending with flat dollar sales at approximately $89 billion, and flat to declining unit sales, down .15%. “As we approach the holiday season, consumer confidence is up slightly, but below pre-recession levels,” said James Russo, vice president,

Sunoco Reports Q2 Results

Sunoco Inc. reported its 2010 second quarter results today, including a net income attributable to Sunoco shareholders of $145 million ($1.20 per share diluted) compared to a net loss attributable to Sunoco shareholders of $55 million ($.47 per share diluted) for the second quarter of 2009. “While market conditions during the second quarter remained challenging,

Rite Aid Reports Sales Dip for July

Drug store chain Rite Aid Corp. has announced that for the four weeks ended July 24, 2010, same store sales decreased 1.1% over the prior-year period. Its July front-end same stores sales decreased 0.5%, while total drugstore sales for the four-week period decreased 2.2% to $1.886 billion, compared to $1.929 billion for the same period

A Changing Landscape for CPG Retailers

The Nielsen Company’s Retail 2015 Forecast, revealed at its Consumer 360 Conference this week, showed the pace of change is accelerating as technology, marketing trends and retail formats converge to redefine how consumer packaged goods (CPG) retailers and manufacturers interact with consumers. By 2015, Nielsen predicts mass supercenters and e-commerce to be the big winners

Consumer Confidence Returning?

Impulse purchases of sodas, Hershey bars and snacks are on the upswing at U.S. convenience stores, a sign the economy and consumer confidence might slowly be turning around, Bloomberg.com reported. The decline in soda sales at convenience stores slowed last quarter for the first time in at least a year, according to PepsiCo and Coca-Cola,

Gilbarco’s Robinson To Speak at NPECA

Andrew Robinson, director of point of sale marketing at Gilbarco Veeder-Root, is scheduled to speak at the 73rd annual conference of the National Petroleum Energy Credit Association (NPECA) April 20 at the InterContinental New Orleans Hotel in New Orleans.  Robinson is set to lead the 10 a.m. POS Technology session that will outline current point

NACS Releases State of the Industry Report

C-store sales jumped 5% in 2009 despite the economic conditions, reduction in overall consumer spending. Convenience store in-store sales grew 4.9% in 2009, one of the lone bright spots in a battered U.S. economy that saw overall retail sales drop 7%, according to figures released today by NACS. The industry numbers were announced in Chicago

The Nielsen Co. Reveals Generational Shopping Habits

The Nielsen Company recently analyzed the shopping habits of four key generations (Greatest Generation, Boomers, Gen X and Millennials) to understand generational differences in purchasing practices and gain insights into opportunities for CPG companies.   Results showed that the Greatest Generation consumers, shaped by the Great Depression and World War II frugality, are the most

Strength in Numbers

Resilient, tough and tested. These are just a few of the words analysts and retailers alike used to describe the convenience store and petroleum industry over the past 12 months. With the economy suffering its most difficult period in some 80 years, convenience stores held up rather admirably considering how consumer confidence plunged and the

Welcome Back Economy?

In the fourth quarter, the economy soared at a faster pace than expected: 5.7%, marking the fastest pace in more than six years, as businesses made less-aggressive cuts to inventories and stepped up spending, Reuters reported. Economists had expected GDP to rise at a 4.6% pace. While the year closed out with a strong fourth

Susser Holdings Provides Fourth Quarter and 2009 Results

Corpus Christi, Texas-based Susser Holdings Corporation said it expects to report a same-store merchandise sales decline of about 1.2% for the fourth quarter of 2009 and growth of about 3.3% for the full year. Retail average per-store fuel volumes are expected to decline by 5.9% versus the fourth quarter of last year, but on a

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