Training employees to accept responsibility when they stumble will help groom the next generation of industry executives. By Jim Callahan. My wife called me one morning this week with a quote that gave us both pause to stop and think: “When you stumble, make it part of the dance.” I took some time to analyze [...]
“The company appreciates Mr. Williams’ dedication and hard work over the years and wishes him the best in his new endeavors,” the company says. The Pantry Inc. has announced that Brad Williams, senior vice president of operations, has announced his decision to leave The Pantry. “During his 13-year tenure Mr. Williams has made many important [...]
New CAO and president/COO take the helm at Excentus Corp. Excentus Corp. has appointed Brandon Logsdon as president and chief operating officer and Jim Mills as chief administrative officer of the company. The appointments were announced at a recently company town hall meeting by Dickson Perry, founder, chairman and CEO of Excentus Corp., a provider [...]
As it looks to revamp the “McJob,” McDonald’s highlights employees who have successfully climbed the ranks to top company positions as it recruits new hires. C-store operators better hold on tight to their employees this April, as McDonald’s Corp. hosts a nationwide hiring event, to fill positions ranging from cashier to manager, scheduled for April [...]
“Cardtronics’ merchant sales team immediately strengthens its channel expertise with the addition of Lucia Crater,” says executive vice president. Cardtronics Inc., a global retail ATM owner, welcomes Lucia Romanello Crater — a sales executive with a 22-year record of success in the convenience store industry — to Cardtronics as the company’s new vice president of [...]
“Quick Chek’s true mission and core values revolve around operating as an outstanding place to work,” says vp of human resources. Quick Chek, which operates more than 125 food store locations throughout New Jersey and the southern New York metro area, has been named one of the Best Places to Work in New Jersey for [...]
Few activities in the workplace polarize like employee reviews. Some see them as subjective, one-sided and something companies should eliminate entirely. By Mel Kleiman, Contributing Editor. I despise performance reviews. In my 30-plus years of running a business, speaking and consulting, I’ve found that my personal distaste for performance reviews is shared by so many [...]
Manitowoc Foodservice announces organizational changes to align with corporate strategies in support of its commitment to offer innovative equipment solutions to its customers throughout the foodservice industry. Effective immediately, Larry Bryce will become executive vice president of Refrigeration Solutions for the Americas. Companies reporting to Bryce include Manitowoc Ice, Multiplex, Servend, Delfield Custom Solutions, McCall, [...]
In 2011, some 1,400 Mac’s/Couche-Tard convenience stores in Canada are set to be connected by a digital signage network that includes bluetooth enabled technology, operated under a new partnership between Toronto-based iSIGN Media Solutions and Pinpoint Media Group, Mediacaster Magazine reported. Using iSIGN’s patent pending interactive advertising solution is expected to expand the advertising content [...]
Convenience store turnover is staggering—100% is typical, and 200% is common among hourly retail employees. Yet, in a Fortune magazine survey of the most admired companies, “the single best predictor of overall excellence was a company’s ability to attract, motivate and retain talented people.” Training and preparing employees for advancement is one proven method for [...]
Coinstar Inc. has hired Raquel Karls, a human resources and organization development leader, to fill the position of chief people officer. Karls starts her new role this week reporting to president and chief operating officer Gregg Kaplan. “We are delighted to have found an individual of Raquel’s caliber and experience to lead this very important [...]
New products and core beverages will always drive cold vault sales. So when is the right time—and how often does that right time come—for category managers to reset them? “We do cold vault resets twice a year, which means we’re making fairly minor adjustments all the time,” said Richard Ginther, category manager for Kum & [...]
Just 24 months ago, anyone who wanted a frontline, hourly worker’s job only needed a pulse to get hired. Now, we are faced with staggering unemployment, massive underemployment and tremendous job dissatisfaction. A new report releases from The Conference Board found that just 45% of workers in the U.S. were satisfied with their jobs, the [...]