Employees may not like working holiday shifts. It’s important to remind them of the valuable service they provide to the industry’s loyal consumers.

Meeting the Demand for Convenience

  Even during the holiday season customers expect their local c-store not only to be open, but to meet their diverse needs. Every year during the holidays I have cashiers tell me that customers ask them why our stores are open on days like Thanksgiving, Christmas and New Year’s Day. Customers often remark, “It’s a

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