Collecting customer data, using anonymous surveys and flawless execution can all be effective in attracting repeat customers. By John Lofstock, Editor. Downward slanting sales, a depleted customer base, constant stress, worry and handwringing…if these symptoms are all too familiar, then it’s likely your store is suffering from “recessionitis,” a disease plaguing many good-intentioned retailers. Fortunately, [...]
Balvor survey highlights the foodservice concerns, focus and sentiments held by convenience store operators heading into 2011. By David Bishop, Contributing Editor. Cautious because a number of external factors, ranging from continued high unemployment, constrained consumer spending, and weak construction and housing markets are creating especially stiff headwinds for their core shopper base. Optimistic as [...]
As the U.S. economic recession continues, it’s no secret that customers are altering their shopping habits to save a few dollars wherever they can. The silver lining for convenience store retailers could be the resulting affinity credit-crunched customers have developed for the prepaid segment. In a credit weary and increasingly online world, prepaid is helping [...]
Gas stations in Connecticut are being called out for disobeying a law that says it’s illegal for motorists to pay for air in the state, The Day reported. Across the nation, gas stations have been adding coin-operated air compressors for the customers to use to inflate tires, but while Connecticut stations are allowed to use [...]