backroom photo edit

The Customer Service Saboteur

Washington State University student analyzes ways customers get on each other’s nerves. By Eric Sorensen, Contributing Editor There are Some jerks, and then there are jerks. Joel Anaya has given them a fair amount of study, focusing on that very special jerk who can take a routine service experience—dining out, paying at a cash register, air

Entry

Munchy Mart Meeting Student Demands

The University of Northern Colorado has rolled out a new convenience store brand to satisfy student cravings with products they need at prices they can afford. By Erin Rigik, Associate Editor. When students rolled into the University of Northern Colorado’s (UNC) University Center this fall, Munchy Mart was waiting. The brand new 1,250-square-foot convenience store,

A Bear of a Store

With its farmer’s market and original grilled peanut butter menu, Scotty’s Convenience Store and Grill, at the University of California Riverside (UCR) has won the National Association of College and University Food Services (NACUFS) “Best in the Business” award for excellence in marketing and merchandising. Scotty’s was one of 38 entries in the competition, which

css.php