NACS Emphasizes “The Power of One”

NACS PRESIDENT AND CEO Hank Armour stressed a simple message at the 2007 Opening General Session. “We may not look the same or operate the same, but we are one. And our theme for this year’s NACS Show perfectly reflects this mission and where we are today—one industry, one voice and one show.” Armour discussed

BIC’S PAT CORDLE LEADS NEW NACS SUPPLIER BOARD

NEW NACS SUPPLIER BOARD CHAIRMAN Pat Cordle, vice president of sales and marketing for Bic Corp., leads the new slate of officers who will serve on the 2007-08 NACS Supplier Board that was announced during the Supplier Board meeting at the NACS Show 2007 in Atlanta. In addition, Brad Heetland, director of east area sales,

nacs show expo two fun things you must do

Approximately 79% ofall attendees plan to buy one or more ofthe products or services they discovered atthe NACS Show last year. Follow-up researchindicates that actual purchases six to ninemonths after the event are even higher thanwhat was planned. The show hours are: Wednesday, Nov. 7 from 12 p.m.-5:30 p.m. Thursday, Nov. 8 from 12 p.m.-5:30

nacs by the numbers

With the granddaddy of all c-store trade shows taking place this month, CSD takes a look at some quick statistics for the event. ≈ $1.1 Billion: The estimated amount retailers will be spendingon products, many of which will be on display at the show. ≈ 79: The percentage of attendees who plan to buy one

trick treat or jail sentence

It’s October, which means it’s timefor candy apples, colorful foliage andmaking extra room on the gondolasfor Halloween candy. Halloween is oneof those holidays that brings the kid out ineveryone, giving people a fun excuse todress up in costumes, make their homesextra spooky and eat more candy thanany human stomach is supposedto hold. It’s also one

csd honors three with ncsag scholarships

College tuition can be abig financial burden, but Convenience Store Decisions is committed to offsetting thatburden for its National Convenience StoreAdvisory Group (NCSAG) members. The NCSAG Scholarship Fund-created for employees or children of employees that are members of the group-recently awarded three separate $1,000 grants to three worthy students. The scholarships are awarded annually and

overheard at the foodservice conference

CSD’S 2007 FooDService Showprovided outstanding educationalseminars and tradeshow exhibits forhundreds of retailers and suppliersstarving for news and information in one ofthe industry’s most profitable in-store categories. But what’s a good tradeshow withouta ton of great networking opportunities tolearn about the men and women that makethis industry run so smoothly. Here’s a sampling of the insider

around the world in 247

What if the average Americanconsumer took a step off ofU.S. soil and into foreign territory? Would there be a bigdifference between the convenience industry he’s used to and the way it’s operatedoverseas? CSD captured a glimpse of whatconvenience stores are like in Japan anddiscovered that convenience is conveniencein any language. Gung-Ho ServiceEven though Japan may

a picture is worth 1000 reward

JAIL magazine is not only full of local criminal mug shots, it’s also flying off the shelves of the c-stores that sell it. Forget those glamour shots andfamily portraits that cause people tospend hours primping their hair andmake-up. A new school of photography has taken the top spot on the popularitypedestal: mug shots. That’s right—thoseunkempt

songs in the key of c

Back in the mid 1990s, during a time when they were considered to be at the pinnacle of “selling out,” the Rolling Stones began shilling the rights to its most famous tunes to the likes of McDonald’s and Microsoft for millions in advertising dollars. It’s a trend that has grown over the years and everyone

convenience store shoppers want convenience

A comprehensive new study by Meyers Research Center (MRC) finds that convenience store shoppers are seeking cold beverages,friendly employees and know what they want before they get through the door. The findings are part of Meyers' Convenience StoreClose-Up Wave Six, which takes a look at behavior, attitudes and decision-making patterns of c-store shoppers in the

five questions with ez marts sonja hubbard

What do you see as thegreatest opportunity in the convenience retailing businessat present?Convenience. It's what we whatwe sell and what customerswant. People are more pressedfor time than ever so convenience is more important thanever. What an opportunity. What are you doing at E-ZMart to attract female/new shoppers? We have taken down most of thewindow clutter

the evolution of the intellectually challenged

While the Noble Committee recognizes the genius of scientists and diplomats, the Internet-based Darwin Awards "honors" peoplewho help out the human species in a different way-—by eliminating themselves (or coming close) from society through naturalselection (i.e., their own stupidity). The tongue-in-cheek award has gained momentum and popularity in recent years, spawning a variety of e-mails

houston rallies against cstore crimes

Mayor appoints new task force to protect stores and owners. Houston officials are uniting to combat crimes against convenience stores. City Mayor Bill White has put together a task forcededicated to reducing these crimes and making stores safer forboth employee and customers. “We’re going to be looking into various crime prevention plansto help c-store owners,”

onthejob training

Heritage Dairy Stores and Kingsway Learning Center partner to provide a unique learning opportunity for students with disabilities. Thorofare, N.J.-based Heritage Dairy Stores hasstarted a new employee-training program. Instead of training current c-store employees, however, it’s training thec-store employees of the future as part of a new partnershipwith Kingsway Learning Center, a non-profit, non-sectarian special

the dumber they are the harder they fall

Retail hold-ups and robberiesserve as a tent pole on the policeblotter of just about every local newspaper. And while most of these crimes tendto follow a simple formula—thief holds upstore at gun/knifepoint; thief takes moneyand runs; thief (hopefully) gets caught by thepolice—some that are a bit more unorthodox and slip through the cracks. Here’s asmall

let the good times flow

New product trends come and goalmost weekly in the conveniencestore industry, but few trends in the last two decades have had the stayingpower of bottled water. Thanks to new twists on the bottledwater segment, such as the introduction offruit flavors and innovative packaging, bottled water sales continue to post some ofthe strongest sales numbers in

a uniform approach to marketing

Enhancing employee image can help operators create a unique niche in the market. After consumers’ positive reactions to its “I’m Lovin’ It” advertising campaign, it was rumored that McDonald’s was in talks with some of the world’s best-known clothing labels&—Sean “P. Diddy” Combs’ Sean John line, Polo Ralph Lauren Corp. and Giorgio Armani to name

know whos buying tobacco

Sales to minors are needlessly costing retailers thousands in fines, and some are facing the loss of their tobacco license. State and local governments, under the guise of public safety, are continuing to pursue “sting” operations to identify irresponsible convenience store clerks that are selling tobacco products to minors. While safety, I’m sure, is part

pick a card any card

Jupiter Research claims that 75% of consumers are card-carrying members of one loyalty program or another. It seems like you can’t buy anything now without bumping into anoffer to join some type of consumer loyalty club. Retailers havelong adopted loyalty programs as a method of getting more salesout of their customers. Whether they “live” offline

welcome to the neighborhood

Canastota, N.Y.-based Nice N Easy Grocery Shoppes knows how to make an entrance. Just before it opened its Taft Road location—the 85th store in the chain and the fifth ground-up location with the new store design introduced more than a year ago—store personnel visited about 125 local businesses with “welcome baskets.” “We got a list

a different world

Technological advances in Asia could have far-reaching implications on the U.S. convenience industry, from cell phone payment to RFID to the networked store. It’s one thing when your grandmother, who still favors the rotary telephone, is impressed by technology. It’s another when it’s Scott Hartman. President of Rutter’s Farm Stores, a 50-unit chain based in

pitching in

Retailers, suppliers and distributors by the dozens stepped up to aid victims of Hurricane Katrina. Nearly 10 months later, many continue to help. By Ross Markman, Retail Relations Editor Hurricane Katrina may have struck New Orleans and the nearby Gulf Coast region, but there's no doubt that the deadliest natural disaster in U.S. history rippled

lottery controversy stuns iowa retailers

Operators have lost a major profit center now that the governor has banned the popular TouchPlay machines. By Ross Markman, Retail Relations Editor Eight miles from the tiny town of Larchwood, Iowa (pop. 788), Fran Zuraff faces a major competitor for customer dollars—South Dakota. Competition wasn’t quite as stiff until recent months, when Zuraff and

a sign from above

It takes more than great food to stand out from the competition. By Mark Mayberry Your customers can go a million places to eat. It may be difficult to stand out from the competition, but it’s certainly not impossible. While in St. Paul, Minn., recently, I saw a couple of signs that helped set two

css.php