CustomerServiceLarge

Customer Engagement Top Goal For Retailers

Within five years, 75% of retailers plan to identify customers when they walk in the store, according to Boston Retail Partners’ 2014 CRM/Unified Commerce Benchmark Survey. Unified Commerce is the evolution of both multi-channel and omni-channel retailing that provides a seamless experience in the store, on the Web or anywhere customers choose to shop. The

citgonew1

GasMart Expands CITGO Brand

Adds 15 stations across Illinois, Wisconsin and Indiana. New CITGO Marketer GasMart USA recently completed the conversion of 15 locally-owned gas stations across Illinois, Wisconsin and Indiana to the CITGO brand. The Centennial image and fresh service options are now available for fuel and convenience store customers following a Grand Opening June 2-6. “We are

gas_pumps

Self-Serve Fueling Revolution Celebrates 50 Years

“This innovation not only changed fueling, but the concept of self-serve that we know today,” says NACS spokesperson. Fifty years ago an innovation forever changed fueling—and even retail as a whole— when convenience store operator John Roscoe flipped the switch at a convenience store in Westminster, Colo., to activate the first U.S. remote access self-service

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50 Years of Sun, Surfing and Slurpee Drinks

Smyrna 7-Eleven store celebrates half-century in business. When the first 7-Eleven store in New Smyrna Beach (NSB) opened June 1, 1964, bananas were nine cents a pound, ice cream was 69 cents a half-gallon, and the grand-opening specials included a six-pack of bottled beer for 89 cents. Franchisee Michelle Simpson invited NSB residents and tourists

dollargeneral

Dollar General To Open Stores in Three New States

Major retailer to expand to 43 states by adding presence in Maine, Rhode Island and Oregon. Dollar General has announced plans to expand its nationwide presence into three new states within the next year, increasing the company’s presence to 43 states across the country. The major discount retailer will begin construction on stores in Maine

NCA Logo master

NCA Names Most Innovative New Products

Some 45 new confectionery and snack products across nine categories named Most Innovative New Products by the National Confectioners Association. During the 2014 Sweets & Snacks Expo, held in Chicago, Ill., the National Confectioners Association (NCA) bestowed 45 Most Innovative New Product Award nominations to companies showcasing imaginative ideas, concepts and products in two of

Hershey's electric car fleet is one of many environmental initiatives.

The Hershey Co. Recognized for Sustainability Efforts

In 2014 Newsweek Green Rankings, The Hershey Co. places 46 in the ranking of 500 U.S. companies. The Hershey Co. has been recognized for its continuing commitment to environmental stewardship by Newsweek in its 2014 Green Rankings. Out of the top U.S. 500 companies named, Hershey placed 46, moving up 210 spots from the last

Rutters

Rutter’s Responds To International Convenience Retailer of the Year Honor

“We’ve been very fortunate to be recognized by both our customers as well as our industry peers as the best not only locally in our central Pennsylvania marketplace, but also nationally and now internationally,” says Rutter’s CEO. A panel of industry experts, business leaders and trade publishers has chosen Rutter’s Farm Stores as the 2014

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New Cenex Website Assists Travelers, C-Stores

The Website’s advanced routing capabilities help travelers better map their trip. An advanced routing tool, a community recognition program and weekly energy-related tips are some of the features of the new www.cenex.com, the energy brand website of CHS Inc., the nation’s leading farmer-owned cooperative and a global energy, grains and foods business. “The new Cenex

corner Store

Corner Store Kicks Off 20th Annual Fundraiser

Convenience store is first to offer hospital bracelets for $1 donation to support Children’s Miracle Network. Now through June 30, Corner Store employees are encouraging customers to Put Their Money Where The Miracles Are during the chain’s 20th annual Miracle Balloon campaign. The icons will be available for a $1 or $5 donation, and all-new

acquisition

Rockbridge Growth Equity To Acquire GSTV

GSTV  joins the Rock Ventures Family of Companies bolstering metro Detroit’s technology leadership. Rockbridge Growth Equity, LLC, a Detroit, Mich.-based private equity firm, announced that it has signed a purchase agreement to partner with management in acquiring Gas Station TV (GSTV), one of the fastest-growing media networks for reaching on-the-go consumers. Founded in 2006 and

huntbros

Hunt Brothers, Coca-Cola Partner On LTO Combo

Hunt Brothers Pizza will offer 10% savings when customers order bundles. Hunt Brothers Pizza is offering a new combo with Coca-Cola. Now through Dec. 31, refreshing Coca-Cola beverages will be available for purchase with Hunt Brothers Pizza products at participating locations. “Our program with Coca-Cola allows us to explore the abundant opportunities available with food

Hess express

Speedway’s Acquisition of Hess Spells the End of an Iconic Retail Brand

Deal to acquire the East Coast’s largest gas station operator will position Speedway as one of the top company-owned and -operated convenience store chains in U.S. By Erin Rigik, Senior Editor Marathon Petroleum Corp.’s subsidiary, Speedway LLC, is poised to become one of the leading convenience store and petroleum marketers in the U.S. following last

nacsLogo

Rutter’s Honored As International Convenience Retailer of the Year

Alain Bouchard, president and CEO, Alimentation Couche-Tard honored as NACS Insight International Convenience Leader of the Year. The sixth annual International Convenience Retail Awards, which recognize and promote convenience retailing excellence at the global level, were presented June 4, at a gala in conjunction with this week’s NACS Insight Convenience Summit – Europe. This year’s

Moneystacks

Seattle Raises Minimum Wage To $15

The measure is set to take place gradually over several years. Seattle is raising the minimum wage to $15, following a unanimous vote by the Seattle City Council Monday. “Seattle wants to stop the race to the bottom in wages” and address the “widening gap between the rich and the poor,” Councilmember Tom Rasmussen was

boys and girls club photo 2014

Jiffy Mart Helps the Boys and Girls Club Kids of Westminster

A charity autograph signing event featuring Marshal Yanda of the World Champion Baltimore Football team was held on April 3, 2014 to benefit the Boys and Girls Club of Westminster, Md. ​ Baltimore Ravens football fans filled up the Green Turtle Sports Bar & Grille on April 3 to see the three Time All Pro

sodapalooza

California Approves Bill Requiring Warning Labels For Sugary Beverages

Bill heads to the state Assembly. The California Senate has passed a bill that would require sugary soft drinks to carry labels warning of obesity, diabetes and tooth decay, Reuters reported. The bill passed on Thursday, May 29, by a 21-13 vote, and next heads to the state Assembly. If passed, Governor Jerry Brown would

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Smoker Friendly Welcomes New CIO

David Kittle to manage and expand the information technology systems team. The Cigarette Store Corp. and Smoker Friendly are welcoming a new employee: Chief Information Officer David Kittle. Kittle comes to The Cigarette Store Corp. and Smoker Friendly with 20 years of experience in the information technology and information systems industry. He graduated from Metropolitan

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Short-term Peak for U.S. Gasoline Prices Near

By Brian Milne, Energy Editor for Schneider Electric Last reported at $3.674 gallon on Memorial Day, the U.S. average price for all formulas of regular grade gasoline surveyed by the Energy Information Administration looks to be near a short-time peak, with retail gasoline prices set to ease in June before again reasserting themselves to the

e-cig

Medical Specialists Appeal To WHO On Tobacco Harm Reduction

Look to make tobacco harm reduction a higher priority through noncombustible nicotine delivery, including e-cig and vapor products. Last week, more than 50 leading scientists from 15 countries signed a letter to the World Health Organization (WHO) to ask the WHO Director-General Dr. Margaret Chan to reconsider the WHO’s intention to classify e-cigarettes essentially the

NPDGroup

Total U.S. Restaurant Visits Dip in First Quarter

NPD Group finds double-digit servings growth for hot chocolate, hot tea and frozen coffee. The downside and upside for the U.S. restaurant industry in the first quarter of 2014 was that total restaurant visits dipped but delivery and other areas got a boost from cold weather, reported The NPD Group, a global information company. Traffic

loves1

Love’s Offers Tips For National Tire Safety Week

From monitoring air pressure to maintaining valve caps, drivers can keep tires working longer. Love’s Truck Tire Care experts are offering tips on how to keep your wheels and tires in the best possible condition in honor of the Rubber Manufacturers Association’s Tire Safety Week June 1-7, 2014, and the Commercial Vehicle Safety Alliance’s (CVSA)

acquisition

Par Petroleum Acquiring Mid-Pac Petroleum

The deal is expected to be finalized in the third quarter of 2014. Houston, Texas-based Par Petroleum, parent company of Hawaii Independent Energy, is buying Mid-Pac Petroleum for $107 million, Pacific Business News reported. Mid-Pac Petroleum is the exclusive licensee of the “76” brand in Hawaii and owner of more than 80 retail sites and

sweets & snacks expo

Sweets & Snacks Expo Wows Attendees

2014 marks the largest event in the show’s history. Sponsored by the National Confectioners Association (NCA) , the 2014 Sweets & Snacks Expo hosted a sold out show at Chicago’s McCormick Place to an audience of more than 16,000 qualified industry professionals from May 20 – 22. “For the fifth year in a row, the

citgonew1

CITGO’s Annual Meeting Addresses State of the C-Store Industry

Attendees to gain expert advice on how to build, grow and develop businesses within the industry. More than 400 CITGO marketers and retailers from nine states are convening at the Foxwoods Resort Casino today, June 3, for the annual CITGO Northeast Region Retailer Meeting. Attendees will gain valuable insights from marketing, branding and consumer behavior

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