Saluting Supplier Partners

Retailers may be on the front lines every day, but the presence of their supplier partners is palpable. It can be seen and felt in the marketing and merchandising found at the store level and in the intricate planograms category managers use to set their stores. To get a better feel for the supplier companies

Stepping into Spring and Springing into Summer

I recently read a great quote attributed to a one time door-to-door sales person and lately more recognizable as founder of the billion-dollar company that bears her name, Mary Kay Cosmetics. Mary Kay Ash said, "Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as

Another Satisfied Customer

On a recent tour of convenience stores in the Northeast, I came across an outstanding Mobil store in northern Maine. What caught my attention at this particular store was the clerk who immediately greeted me and told me about the store’s foodservice special that day, a homemade Boston chowder. That I was greeted was not

Staying Alive: Planning to Thrive!by Jim Callahan, Convenience Solutions

Staying Alive: Planning to Thrive! Staying Alive is both the title of an old disco tune, as well as a description of the challenge that today’s c-store operators face. C-store growth in numbers as well as quality continues unabated. I certainly don’t have all the answers about staying relevant, but I have some very interesting

Overcoming Adversity

I’m not much a movie buff, but to prepare for the Super Bowl I set aside a couple of hours to enjoy a big screen classic: Rudy. I’m sure you all know the story of Rudy Ruettiger whose persistence and hard work elevated him to legendary status at Notre Dame. It’s the perfect sports movie

The Simple Secrets of Getting Ahead in the C-Store Business

First, it is an established fact that getting ahead in the convenience store industry is much, much easier than in most any other industry. While we absolutely believe in the value of a good education–indeed many company’s help fund continuing education for their employees–our industry does not require a college degree. Many managers and general

Negotiation Practices for Small C-Store Chainsby Jim Callahan, Convenience Solutions

The sweet science of obtaining a better deal than was offered! To compete with the big chains more effectively, you’ve got to be able to buy better, which is obviously much more difficult for a smaller chain, even more so for the single store operator. But in reality it’s much easier than you might think

New Beginnings

I’d like to begin this month by saying I hope each and every one of you had a happy and healthy holiday season.   It’s been a whirlwind few weeks for us at here at Convenience Store Decisions so I want to take a few minutes to give you all a personal update on the

Growing the Business Together

On November 29th of this year, one of the most exciting moments of my publishing career occurred when we, Harbor Communications, closed on the purchase of Convenience Store Decisions from Penton Media. It was quick, exhilarating, and I am thrilled to now be the owner of such a groundbreaking, long-running publication serving this vital market.

Final Thoughts

“HOW FAR YOU GO in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and strong. Because someday in life you will have been all of these.” That quote from American educator and researcher George Washington Carver has always had special meaning

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