FamilyExpress

Planning Efficiency Upgrades

Family Express finds cost savings in a total energy efficiency retrofit. In that light, experts weigh in on how to determine if a conversion is right for your stores. By Erin Rigik, Senior Editor Family Express Corp. recently completed an aggressive and total energy efficiency upgrade, where it retrofitted its entire fleet of stores with

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Uber Upping the Ante

Startup Uber is delivering convenience store goods to wealthy neighborhoods in D.C. Could your town be next? By Erin Rigik, Senior Editor Uber, a venture-funded startup and transportation network company that connects passengers with drivers of vehicles for hire and rideshare services via a mobile app, is piloting a c-store items delivery service in Washington,

storm

Are You Prepared?

With hurricane season approaching, savvy retailers are running drills, installing generators and checking in with repair partners to ensure they’re ready. By Erin Rigik, Senior Editor Hindsight is 20/20 as the saying goes, but foresight is key in protecting your business during storm season. Just ask convenience store retailers on the East Coast. When Hurricane

John Lofstock editor-in-chief of editorial operations and executive director of NAG leads the operation boot camp session.

NAG Conference Wraps Up In San Antonio

Conference ends with session on growing profitability. By CSD Staff. The 2014 National Advisory Group (NAG) conference, which ran Sept. 7-9 at the Westin Riverwalk in San Antonio, closed Tuesday. During the conference attendees had the chance to listen to burning info sessions about hot topics facing the convenience store industry and network with industry

NAG-Bonnie Herzog

Wells Fargo Weighs In On Beverage And Tobacco Trends

NAG Conference hears analyst speculation about the future of these key categories. By Erin Rigik, senior editor Bonnie Herzog, managing director, beverage, tobacco & convenience store research for Wells Fargo Securities LLC kicked off the Monday afternoon sessions at the National Advisory Group (NAG) conference in San Antonio with updates on trends impacting the beverage

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NAG Conference Kicks Off In San Antonio

Keynote speaker Lt. Col. Steve Russell gives his first person account of the hunt and capture of Saddam Hussein. By Erin Rigik, Senior Editor The 2014 National Advisory Group (NAG) kicked off Sunday, Sept. 7 in San Antonio at the Westin Riverwalk hotel. The National Advisory Group (NAG) is an association of small to mid-size

e-cig

TVECA Weighs In On The Safety of E-Cigs on Planes

Some point fingers at lithium-ion batteries in e-cigs as a fire hazard, but laptop computers contain the same batteries. By Erin Rigik, Senior Editor After the New York Times reported that airport officials were asking the Transportation Department to classify e-cigarettes as hazardous materials after an e-cig allegedly caused a bag to smolder and be

Family Express

Family Express Shares Details On Efficiency Retrofits

Family Express has taken a comprehensive approach to making its entire stores more efficient, saving both energy and costs. By Erin Rigik, Senior Editor Family Express Corp. recently completed an aggressive and total energy efficiency upgrade, where it retrofitted its entire fleet of stores with the most advanced technologies in lighting and HVAC (heating, ventilation,

trimart

Details On Tri-Mart Acquisition

President Jim Schroeder weighs in on Tri-Mart’s future, following acquisition.  By Erin Rigik, Senior Editor TMC Holdings, an acquisition entity formed by an investment group to acquire wholesale distributors in the convenience store industry, announced yesterday that it had acquired Tri-Mart Corp. in Menomonie, Wis. TMC noted it expects to consolidate several distributors in the

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The Hub Breaks Ground

New chain aims to be the premier c-store destination in the open expanse of North Dakota. By Erin Rigik, Senior Editor It is unprecedented that Convenience Store Decisions would select a Chain to Watch that hasn’t finished constructing its first location, but The Hub Convenience Stores, which is set to open its first travel center

Rattlers

Rattlers Poised For Growth

The Texas chain is upping its game online while perfecting its own grab-and-go concept. By Erin Rigik, Senior Editor With 11 locations in Texas, Rattlers Convenience Stores, is set to renovate one of its earliest stores located near its company headquarters in Navasota, Texas, doubling the location’s size. It’s just one sign the growing chain

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Zarco Debuts Innovative Pump Service

Zarco USA gains sales from fuel customers with touchscreen ordering that allows patrons to order their favorite foods while filing up their tanks. By Erin Rigik, Senior Editor Scott Zaremba, president of Lawrence, Kan.-based Zarco USA this past May rolled out touchscreen ordering at the pump at one of his nine convenience stores, with plans

UnitedExpressBakery

Bolstering Bakery

C-store customers are seeking fresh baked treats for breakfast and snacking occasions. By Erin Rigik, Senior Editor Savvy retailers are diving into bakery programs to entice morning customers who want sweet treats with their morning coffee, as well as afternoon snackers seeking fresh and indulgent goodies. As both the breakfast daypart and snacking occasions grow

walgreens

Walgreens to Remain U.S. Based Despite Acquisition

Purchasing Europe’s Alliance Boots. Walgreens is set to acquire the remaining 55% of European pharmacy retailer and wholesaler Alliance Boots in an agreement that will keep its corporate tax headquarters in the U.S., despite speculation that the drug store chain would move its headquarters overseas to take advantage of a lower corporate tax rate. Walgreens

stripes

Stripes Revamps Website

New site focuses on food offerings, with a big emphasis on design. By Erin Rigik, Senior Editor Stripes Stores has launched a new company Website, complete with colorful graphics and detailed information about its food and beverage offerings. The site debuted on July 22. New features include photos and information about Stripes Stores’ proprietary products,

thehub

The Hub Set To Open First Location This Fall

New convenience store to put heavy focus on food, aims to grow in North Dakota. By Erin Rigik, Senior Editor. The Hub Convenience Stores, is set to open its first location—a travel center—this October in Dickinson, N.D. The Hub’s model combines a flexible format—including a travel center, truck stop and c-store prototype that can be

Rattlers

Rattler’s Poised For Growth

The Texas chain is upping its game online while perfecting a grab-and-go concept. By Erin Rigik, Senior Editor. Rattler’s Convenience Stores, with 11 locations in Texas, is set to renovate one of its earliest stores located near its company headquarters in Navasota, Texas, doubling the location’s size to accommodate today’s competitive market. The chain is

Fresh&EasylogoWeb

Tesco’s CEO Clarke Replaced By Unilever Executive

Clarke exits after second profit warning in three years. Tesco has announced that its Chief Executive Philip Clarke is leaving the company in October to be replaced by Unilever executive Dave Lewis, following a new profit warning for the U.K. retailer. Tesco said on Monday that trading in recent weeks had been more challenging than

Weigel's new bakery facility is now open for production.

Weigel’s Adds Proprietary Bakery

An array of daily delivered fresh bakery products to help Weigel’s compete at breakfast, snacking occasions. By Erin Rigik, Senior Editor After eight years in the foodservice game, Weigel’s is upping its bakery offering with help from its newly-opened bakery facility that now creates proprietary fresh baked products for the c-stores. Weigel’s launched the new

Trust Graph

Trust and a Stronger Bottom Line

C-store retailers can use these pillars of trust to foster loyal teams and organizations.  By Erin Rigik, Senior Editor Whether you want more productive employees or better customer loyalty, cultivating trust is the greatest social currency in which to invest. David Horsager, speaker, business strategist, and author of the national bestseller “The Trust Edge: How

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Enhancing Social Media Skills

When customers give feedback, it’s a chance for your brand to craft your brand image and gain customers through your response. By Erin Rigik, Senior Editor Social media wasn’t even a blip on the radar screen in 1990, but today it has become a vital tool in reaching customers and communicating promotions as well as

liquor offering

Lower Cost Lighting

When considering an operational upgrade, cost of ownership is a key factor. Erin Rigik, Senior Editor Efficiency upgrades to lighting, heating and air or other operating systems can lower expenditures for convenience stores in the long run. However, operators should consider more than just start-up costs when choosing which enhancements make the most business sense.

Slurpee Medium Size Paper Cup

Dispensed Beverage Evolution

The last 25 years have seen dispensed beverages grow in importance in the convenience store industry. By Erin Rigik, Senior Editor Dispensed beverages—both cold and frozen—have come a long way since 1990, today constituting one of the primary draws to the c-store and representing a veritable goldmine of profitability. The last two and a half

Print

Convenience Stores and the Last 25 Years

On our silver anniversary, CSD examines the issues, innovations and leaders that have helped shape the convenience store industry. By Erin Rigik, Senior Editor. The notion that convenience stores have come a long way since 1990 is an understatement. Twenty-five years ago, the upscale, large format c-stores offering fresh prepared foods and grab-and-go lunches weren’t

Hess express

Speedway’s Acquisition of Hess Spells the End of an Iconic Retail Brand

Deal to acquire the East Coast’s largest gas station operator will position Speedway as one of the top company-owned and -operated convenience store chains in U.S. By Erin Rigik, Senior Editor Marathon Petroleum Corp.’s subsidiary, Speedway LLC, is poised to become one of the leading convenience store and petroleum marketers in the U.S. following last

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