Loyalty programs play a significant role in boosting customer engagement at c-stores. With loyalty programs, c-store retailers can bring in new customers while maintaining the ones they already have by offering deals on products they buy frequently and giving them rewards for future purchases. As loyalty programs become even more important, especially with technology usage…
PDI Technologies Shares Results from Annual Retail Survey Report
PDI Technologies has released the fourth edition of the “Sustainability, EV, and Convenience Retail Survey Report.” The report revealed that consumers are increasingly looking for more environmentally friendly options, especially in the fuel and convenience retail industry. The annual survey also showed that consumers are willing to pay more for sustainable products at an increased…
Laid-Off Foxtrot Employee Seeks Damages After Abrupt Closure
On Tuesday, Outfox Hospitality — the newly formed entity composed of the combined efforts of Foxtrot and Dom’s Kitchen & Market — shocked the industry by announcing the abrupt closing of its 33 Foxtrot and two Dom’s locations. As it turns out, the news was just as surprising to consumers as it was to employees,…
Wesco Reaches $3 Million in Annual Delivery Sales
Western Michigan-based Wesco announced a major achievement in its delivery service operations — in 2023, the chain achieved 43% growth in delivery and surpassed the $3 million milestone with a total of $3.1 million in annualized sales. “We believe delivery is an important piece of this industry’s future, and we want to lead the way,”…
Envisioning the Tobacco Customer in Five Years
The 2023 National Youth Tobacco Study is important for the data it reports and notable for what it leaves out. The study is produced annually by the Centers for Disease Control and Prevention (CDC). It’s straight-up statistical data on tobacco use by 6th through 12th graders. They’ve left it for others to figure out the…
Premium Baked Goods Made Easy for C-Store Operators
Sponsored by Bake’n Joy Labor constraints and the need for high-quality products to attract and retain customers are some of the most prominent issues facing c-store operators today. Bake’n Joy, a fourth-generation family-run business for over 83 years, offers premium bakery solutions tailored for c-store operators to tackle these challenges. “Securing skilled personnel for baking…
Gas N Wash Launches New Mobile App and Rewards Program
Family-owned Gas N Wash has unveiled its enhanced mobile app and rewards program following a 2023 soft launch and migration to a new loyalty provider. The app now ranks among the top 5% on Rovertown’s platform, based on average monthly active users per store. Gas N Wash noted that the announcement marks a significant milestone…
FDA Seeks Civil Money Penalties From 22 Retailers
The Food and Drug Administration has issued civil money complaints (CMPs) against 20 brick and mortar retailers and two online retailers for the sale of unauthorized e-cigarettes and tobacco products. The CMPs were geared specifically to retailers selling Elf Bar products. The FDA previously issued warning letters against the retailers and deemed that they had…
Rutter’s Unveils New Private Label Beer
Rutter’s has announced the launch of its new summer seasonal beer, crafted in partnership with Evil Genius. The Don’t Have a Cow Citra IPA features low bitterness and is dry hopped entirely with Citra. Don’t Have a Cow is available now in Rutter’s stores and will be offered in limited quantities. The introduction marks the…
Love’s, Speedco Offer Tire and DOT Inspection Discounts
Love’s Travel Stops has announced discounts on select services next month in preparation for the CVSA International Roadcheck. During the month of May, more than 430 Love’s Truck Care and Speedco locations will offer half-off Department of Transportation (DOT) inspections and $80 off per tire when purchasing Yokohama tires. The locations also offer free visual…