Identifying and meeting customers’ needs and wants, while also respecting their privacy, is the formula for cultivating a successful rewards program. By Erin Rigik, Associate Editor. Convenience stores know loyalty is crucial to keeping customers coming back for more, but it’s what you do with the information collected—and how you maintain your customers’ trust—that can [...]
Features such as free wifi and extra seating are meant to encourage shoppers to stay and visit, instead of just passing through. RaceTrac debuted its new Georgia c-store on U.S. 78, just south of Route 316. The new store stands 6,191 square feet, larger than the existing RaceTracs in the market, the Oconee Enterprise Online [...]
CSD’s 2012 Foodservice Makeover winner gets help from a panel on experts on how to grow its foodservice operation. By: Erin Rigik, Associate Editor. Convenience Store Decisions revealed the Englefield Oil Co. Duchess Shoppes preliminary Foodservice Makeover results during a session at the NACS Show in Las Vegas. The 2012 Convenience Store Decisions’ Foodservice Makeover [...]
More than 14,500 charities in all 50 states have benefited from program over last five years. BP employees celebrated a historic milestone today, reaching $20 million donated to more than 14,500 U.S.-based non-profit organizations through The Fabric of America Fund since the program launched in October 2007. All full-time U.S.-based employees can designate up to [...]
Customers are willing to spend more for simpler experiences. For three years running, quick-service restaurants and supermarket chains, including Subway, Dunkin’ Donuts, Publix and McDonald’s, are considered some of the simplest industries by U.S. consumers (ranking No. 2 and No. 3 of 25 industries), according to results from the third annual Global Brand Simplicity Index. [...]
Find dairy, deli, bakery, cheese, foodservice products, packaging and services that suit your chain at the 2013 show. The International Dairy-Deli-Bakery Association’s (IDDBA) 49th annual seminar and expo, Dairy-Deli-Bake 2013, is set to be held in Orlando, Fla., at the Orange County Convention Center, June 2-4. The theme for the show is Foodie All-Stars. The [...]
Point-of-sale attacks at merchant locations have highlighted weaknesses in POS systems integration. Most of these attacks can be traced back to remote-access portals that were inadequately secured. By Howard Riell, Associate Editor. More than a few c-store operators grow anxious at the mention of anything to do with PCI compliance, and who can blame them. [...]
Convenience store operators who ignore the manufacturers and distributors with whom they do business may find themselves facing serious liability issues. By Scott Melville and Steve Mister. More than 150 million Americans take dietary supplements every year, trusting that they’re doing something good for themselves. And their trust is well justified, as most supplements maintain [...]
“Separating these two businesses will allow each to unlock its own potential for growth,” says chairman of the board. Murphy Oil Corp.’s Board of Directors has approved a plan to spin off to its stockholders its U.S. downstream subsidiary, Murphy Oil USA Inc., into an independent and separately traded company. The corporation has also authorized [...]
EZ Energy continues its support of the Homeless Children’s Education Fund with a $30,000 donation. In the final hours before EZ Energy’s sale, the management team remained true to its core values of supporting their communities with a significant charitable contribution. “Even as we prepare to sell substantially all our assets and we transition to [...]
Dolf van den Brink is the first beer industry member to be make the list. HEINEKEN USA’s President and CEO Dolf van den Brink has been named one of Fortune Magazine’s prestigious “40 Under 40!” The annual list of business leaders under 40 years old celebrates some of the most influential contributors in technology, media, [...]
Ronald Lewis to speak on the evolution and growth strategy of The Coca-Cola Co., and how procurement helps fulfill company goals. Ronald Lewis, vice president, procurement and chief procurement officer for the Coca-Cola Co. is scheduled as the featured speaker for SupplySide West 2012 Global Expo and Conference, which is scheduled for Nov. 5-9 at [...]
Sandwich and Pizza producer, Day’n Night Bites, is expanding its distribution and sales force to the convenience store industry. Advantage Sales and Marketing (ASM) was appointed Oct. 1 as sales agent with the Day’n Night Bites brand, leveraging ASM’s excellent broker relationships to continue the brand’s exceptional success. “I am extremely excited about our new [...]
Brian L. Milne, Refined Fuels Editor, Telvent DTN It’s mid-October and wholesale gasoline costs are on a downtrend, with the decline delayed based on gasoline’s seasonal tendency to begin moving lower after Labor Day as holiday travel cuts vehicle miles traveled. Gasoline prices are also coming down from lofty heights not usually experienced this time [...]
The agency has requested a hearing before all eight judges on the U.S. Circuit Court of Appeals for the District of Columbia. The U.S. Food and Drug Administration (FDA) is fighting back after a three judge panel with the U.S. Circuit Court of Appeals for the District of Columbia, on Aug. 24, barred the FDA’s [...]