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Lighting Your Way to Profitability

When sold responsibly, lighters are a dependable source of revenue, even as the number of smokers declines. Lighters are a much-needed tool for the home grill and candles. Another trend helping push lighter sales in c-stores is flavored cigars, which continues to grow at an impressive rate. “Tobacco accessories are alive and well, evolving with

Lessons in Retail Leadership

Despite fast-changing customer expectations, shortened product and retail life cycles and rapid technological advancements, many retailers have not taken advantage of opportunities to innovate. By applying new perspectives to established ways of doing business, convenience store retailers can strengthen their competitive and financial positions, improve the customer experience and create a new life cycle of

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Early Seasonal Peak for Gasoline or More to Go?

By Brian L. Milne, Refined Fuels Editor, Telvent DTN Retail gasoline prices continue to advance, with the Energy Information Administration’s (EIA) U.S. average for regular grade surging 7.2 cents to a $3.793 gallon nine-month high as of March 5, with further gains to again hike the average when next released. View Telvent DTN’s Weekly and

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Technomic Report Analyzes Snacking Habits

Snacking Occasion Consumer Trend Report shows customers are snacking more as meals get healthier. Consumers are snacking significantly more now than they were just two years ago. Almost half (48%) of consumers polled say they’re now snacking at least twice a day, compared to 25% in 2010. Restaurants are capitalizing on the growing snacking occasion

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Getty Realty Corp. Extends Maturity of Credit Facility And Term Loan

“The extension provides Getty with financial flexibility as it begins to execute on its strategy of re-positioning the Getty Marketing assets to stabilize cash flow,” says Getty spokesperson. Getty Realty Corp. has announced that on March 9, 2012 it amended both its $175 million revolving credit facility with J.P. Morgan Chase Bank, N.A., as Administrative

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TA Opens Its Fourth Dunkin’ Donuts

TA adds a Dunkin’ Donuts to its Mebane Petro Stopping Center to complement the location’s full-service Iron Skillet restaurant. TravelCenters of America LLC (TA) has announced the opening of Dunkin’ Donuts at the Petro Stopping Center located at I-40/I-85, Exit 157 in Mebane, N.C. The new location will be open from 5 a.m. to 10

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Target Expands Fresh Food Selection

Remodels more than 100 stores. Later this month, Target Corp. plans to complete remodels at more than 100 general merchandise Target stores. Beginning March 25, these stores will offer a full selection of affordable and quality fresh foods to guests across the country. The stores will be the first of three cycles of remodels for

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Stop & Shop Supermarket Co. Reopens Hyde Park Store

Newly rebuilt store offers increased energy efficiency and more space for fresh and prepared foods. The Stop & Shop Supermarket Co. LLC is set to reopen its doors at 7 a.m., March 30 to its Hyde Park, Mass., store located at 1025 Truman Parkway. The newly constructed, energy-efficient store boasts approximately 40,000 square feet, double

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Thriving on Teamwork

Getting one store back in order in just two-and-a-half days proved to be the ultimate retail challenge. By Jim Callahan. One of my retail clients recently had to take back two failed convenience stores—that were in extremely bad condition—from a franchisee on a Wednesday and wanted them back online by the weekend. I love a

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Munchy Mart Meeting Student Demands

The University of Northern Colorado has rolled out a new convenience store brand to satisfy student cravings with products they need at prices they can afford. By Erin Rigik, Associate Editor. When students rolled into the University of Northern Colorado’s (UNC) University Center this fall, Munchy Mart was waiting. The brand new 1,250-square-foot convenience store,

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Understanding What Your Customers are Buying

MSA and Paradigm Sample, in partnership with Convenience Store Decisions, examine the market basket of 18-34-year-old convenience store shoppers. By Trish Temmerman, Contributing Editor. Numerous reports are being written about connecting to and interacting with the Millennial (18-34 year-old) generation. These Millennials, numbering 71 million-plus according to the 2010 U.S. Census, are a key shopper

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Coffee Consumption Surging

One in four coffee drinkers are now choosing gourmet products daily as younger consumers embrace upscale brews. By John Lofstock, Editor.  Coffee consumption tracks strong and steady, according to the National Coffee Association’s (NCA) National Coffee Drinking Trends, with sales data suggesting a solid footing for future growth. Rebounding youth consumption, strong gourmet allegiance and

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Creating A Company Communications Plan

By John Matthews, founder and president of Gray Cat Enterprises Inc. “What we’ve got here is a failure to communicate” – from the movie, Cool Hand Luke  Fire. Aim. Ready.  If this is your communications plan…..you may want to read on. Amazingly, many companies do not think about communications—both internally and externally—until it is a

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Half Century Man

By John Matthews, founder and president of Gray Cat Enterprises Inc. Feb. 11 was a milepost of sorts – I turned 50! As I enter the second half of my life [sic], I look back at the first 50 years with a great sense of pride and exuberance.  I have been blessed with the opportunities

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The 2012 Convenience Store Foodservice Report

Top-quartile chains continue to post strong sales across all food segments, while retailers express confidence for healthy category growth throughout 2012. By David Bishop, Contributing Editor. We all know times are tough. The consumer is looking for greater value at a time when retailers are focusing on being competitive without losing their shirts. Retailers recognize

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New Food Technology is Hot (and Cool)

Convenience stores are embracing the latest equipment as they look to keep up with QSRs and fast casual restaurants. By Marilyn Odesser-Torpey, Associate Editor. In the summer, customers line up from morning until evening at Maverik convenience stores to take the f’real machine for a spin. From the time the North Salt Lake City-based chain

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Parker’s Launches New Smartphone App

Customers offered special promotions, instant fuel pricing information using their iPhone, iPad, BlackBerry or Android platform. The Parker Cos., based in Savannah, Ga., has released a free app for iPhone, iPad, BlackBerry and Android users. The user-friendly app provides customers with a full-range of interactive services. This free mobile app offers a convenient Parker’s store

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BP Unveils New Customer Loyalty Technology

Oil company’s Pump Rewards platform allows customers to redeem cents-per-gallon rebates to save on gas purchases. BP Products North America Inc. announced today the launch of Pump Rewards, a new payment technology that lets loyal BP customers earn cents-per-gallon rebates and redeem them at BP gas stations to experience an instant rollback of gas prices.

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Mize Elevated to COO at Pinnacle

The Pinnacle Corp. announced the promotion of Drew Mize to chief operating officer. In his new role, Mize will be responsible for product management, marketing, client services, development, and information technology. Mize joined the organization in 2005 as Vice President of Retail Solutions, and most recently served as Vice President of Product Management and Marketing.

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Convevo Launches a Loyalty Program for C-Store Retailers

The Digital Deal is an innovative, turnkey text marketing solution aimed at connecting c-stores with their customers. Convevo Partners, a leading convenience store consulting firm, has introduced The Digital Deal, the first ever loyalty program designed specifically for multi-unit and single-store operators. The program is built around a text marketing engine that is fully managed

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FDA Appeals Federal Court Tobacco Ruling

Administration continues to push for graphic warning labels on cigarette packages. Yesterday, the Food and Drug Administration appealed the February 29, 2012  decision issued by Federal District Court Judge Richard Leon which held that the FDA’s new graphic images and text warnings for cigarette packaging and cigarette advertisements violate free speech protections under the First

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VERC Enterprises Honored by NECSA

Employees Shan Muhammad and Steve Vieira win association awards. VERC Enterprises, which operates 24 convenience stores throughout Eastern Massachusetts and New Hampshire, announced that two of its store managers have earned awards of excellence from the New England Convenience Store Association (NECSA). Shan Muhammad, manager of the VERC Commerce Way Mobil in Plymouth, Mass., has

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Pilot Flying J Acquires Minnesota Travel Plaza

The 13,000-square-foot center features branded foodservice and a wide variety of convenience items. Pilot Flying J has acquired a travel plaza in Northfield, Minn., and will remodel the Flying J Travel Plaza to feature full amenities for professional drivers and traditional convenience store customers. The center will remain open during remodeling, which is expected to

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White Castle, Wal-Mart Team for Slider Giveaway

Some 10,000 sliders will be given away in Panama City Beach, Fla. White Castle is teaming up with Wal-Mart to bring the Original White Castle Slider to Panama City Beach, Fla., during spring break.  The Wal-Mart Supercenter in Panama City Beach will host the one day giveaway of 10,000 burgers. The party starts Saturday, March

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PS Food Mart Stores Fight Hunger

In conjunction with the ‘Fight Hunger. Give Hope.’ campaign, PS Food Mart is introducing a smart phone application that provides updates on gas prices and current discounts and promotions. PS Food Mart Charities, created by CITGO Marketer Folk Oil, has launched its third annual ‘Fight Hunger. Give Hope.’ campaign, a fundraiser dedicated to supporting local

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