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Human Resources
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August 01, 2010
Managing Packaged Beverages
Finding the right balance of new items and trusted brands is among retailers’ biggest challenges in the crowded cold vault.
July 01, 2010
The Economic Reality Of Recruiting
In these challenging times, managers must be properly trained on the new rules for employee hiring and engagement.
January 01, 2010
Managing Employees In Tough Economic Times
The CSD/Kleiman HR human resources survey reveals many industry operators are still reeling from the struggling economy. Key takeaways in this second annual report include an industrywide rise in part-time hiring and a surprising reduction in manager training.
August 01, 2009
Managing Today’s Retail Workforce
The CSD/Humetrics 2009 Human Resources Survey reveals insights to the hiring and recruiting practices from the industry’s most progressive chains.
Features
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October 01, 2006
Grabandgo Dollars
From small operators with space and labor limitations to larger chains with food at the forefront, the grab-and-go segment has these retailers turning tasty profits.
October 01, 2006
Turning Around Turnover
Hiring the right employees from the get-go.
October 01, 2006
Automated Hourly Hiring Systems
The reticence to harness the power of automation to manage employees is hurting the bottom line.
October 01, 2006
Minimizing Workplace Injuries
Working with insurance companies, many convenience store chains are reducing accidents and other losses, while reaping savings on insurance costs.
Whitepapers

Change, Challenge And Opportunities In Hourly Hiring
Change has become the only consistent feature of the U.S. workplace. Progress is no longer incremental, as it was in the industrial age. Globalization, instant communications and automation have increased competition to a fever pitch.

Workforce 2007
Getting and keeping more than your share of the labor pool in the new economy. Presented by Mel Kleiman, president of Humetrics Inc.

Identifying More Effective Profit-Building Strategies
Do you really know what’s driving the business? Willard Bishop has learned that it’s not always what most
CSD Community

Hi, I am a practicing CPA with several years experience as a chain operator, both as the COO and CFO. It is typical for a seller to sell the pumps, tanks and lines, yet retain the land to lease. It is also typical for the owner to retain ownership of the pumps, tanks and lines along with the land. In other words, as long as the sale pencils, its probably okay. However deal points I would watch:
a. When you acquire the pumps, tanks and lines please recognize that they have minimal value, as no one wants to buy them (EPA issues, can't move them, etc.)
b. Make sure your purchase documents do not assume any of the prior owner(s) EPA liability.
c. Talk to your CPA about depreciation of the entire purchase. Depreciation is key consideration, and C-stores have favorable (rapid) depreciation.
d. Don't buy the site based on "if I do this" look how much better the economics are. Buy it based on the economics of the seller. Seller economics should be verified to tax returns, etc. Not a hidden set of books.
e. Always think about the buyer after you. Someday you (or your estate) will need to sell the site. Make sure it will increase in value.
I probably mentioned more than you wanted, but C-stores can be good or bad, and I don't like to see anyone harmed. Write back if you wish. Good Luck!

Hello,

First off this site is great! I am a convenience store owner who has been in business for a few years and I absolutely love it. I have one store with another on the way and can't think of anything I would rather be doing. Overall our business is successful and our gross profit is good, but I have a small problem:

We live in a highly tourist driven area (in 2008 about six million tourists a year) in the months of april thru september. As you can imagine the economy has affected that number since 2008. We are making ends meet but have seen a steady decline in sales over the last two years in everything except fuel. It is frustrating to know that the people are right there and yet are not buying inside. As a result of low sales we have had to start running a few shifts a week to cut our labor back so going door to door and hunting new business among our locals is tough. As we get closer to winter, what little tourist business we have is going to drop off and we are back to serving a small local community (about 5,000 people and there are two other corporate c-stores in our are). I am a bad promoter I will admit but we have run some specials on beer (a big portion of our business especially among our locals) with realitively low response. As I stated earlier our gross profit is stable so running some low priced items are not going to hurt us. I just need to know how you do it to get the word out and in what areas, especailly in relation to getting them from the pumps inside. Last year was pretty brutal so any advice is greatly appreciated. I don't have a ton of capital so investing in a lot of new inventory or equipment is kind of out. I do however have a lot of murchandise to run so specials on. I sure appreciate any suggestions and I wish you all the best in your businesses.

Thank you!

Hi, my wife and I are considering buying a c-store/gas station but have some concerns about one part of the deal. The seller is selling the business including pumps, tanks, and other equipment, but is not selling the property that he also owns. Is it typical for a gas station owner that is leasing a property to own all station related equipment including the tanks, or are the tanks typically owned by the property owner?

Thank you,
Scott

Buyers' Guide
DENTCO
DENTCO is the 1st Exterior Services Management Company in the United States. With 30+ years of experience with retail store and facility exteriors, we offer online portfolio management for snow and ice control, parking lot maintenance, landscaping, irrigation, and various other ESM services. Visit us at www.dentco.com or call (800) 993-3689.

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