Paper Bag

Seattle Bans Plastic Bags

More U.S. cities go green and ban the use of plastic bags in retail outlets. The ban on plastic bags continues as Seattle bans single-use plastic shopping bags at all businesses in the city, according to an Examiner report. The ban went into effect on Sunday, as was approved by the Seattle City Council in December.

Sandwiches

Preparing Sandwiches The Ways Consumers Want Them

Technomic Inc. reports that sandwiches prove to be more successful items on lunch and dinner menus for the past two years. Sandwiches are a staple food item for both lunch and dinner menus at limited- and full-service restaurants, and more consumers report purchasing sandwiches away from home today compared to two years ago. “Today’s consumer

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Small Shopper Concentrations Drive Product Launch Success

Findings from a new Catalina report underscore the importance of reaching and motivating the right customers when introducing new products. A new report published by Catalina, a provider of precise consumer-driven marketing, finds that only a tiny fraction of shoppers determine the success of new Consumer Packaged Goods (CPG) product launches. The report explores the

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C-Stores Missing Significant Snack Sales Opportunities

Consumer research from MSA and Paradigm Sample suggest the majority of customers looking to buy salty snacks leave the store empty-handed, a serious no-no for convenience stores. By Trish Temmerman, Management Science Associates (MSA). Nearly eight in 10 convenience store customers looking to buy salty snacks on a shopping occasion have left the store without

JETZ

Cultivating Loyal Customers

Savvy c-store operators are using loyalty programs to improve merchandise planning and forecasting to spur long-term growth. By Howard Riell, Associate Editor. Loyalty programs, when administered well, offer c-store retailers solid benefits—the ability to react to trends quickly, make more informed decisions, improve cost effectiveness and aid in merchandise planning and sales forecasting. “Loyalty programs

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Consumers Focus On Healthful Foods

IDDBA’s “What’s in Store” report shows customers are looking to eat healthier, shopping more but buying less on trips. Consumers are buying less food less frequently, making value that includes health the crux of their shopping ethos, according to “What’s in Store 2012,” the published trends report from the International Dairy-Deli-Bakery Association (IDDBA). Spending on

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C-Store Industry To Reach $856.5 Billion By 2014

New report shows c-stores have greatly benefited from the growth of the overall retail industry. Research and Markets has announced the addition of the “US Convenience Stores Forecast to 2014″ report to its offering. The U.S. convenience stores industry, one of the world’s largest and fastest growing sectors, presents lucrative investment opportunities for new players.

Lessons in Retail Leadership

Despite fast-changing customer expectations, shortened product and retail life cycles and rapid technological advancements, many retailers have not taken advantage of opportunities to innovate. By applying new perspectives to established ways of doing business, convenience store retailers can strengthen their competitive and financial positions, improve the customer experience and create a new life cycle of

Snickers Peanut Butter Squared among Product of The Year award recipients

Most Innovative Consumer Packaged Goods of 2012 Unveiled

In collaboration with TNS, 50,000 shoppers select the nation’s 22 most innovative products of the year. Product of the Year USA, the largest consumer product award that rewards innovation and is voted on by consumers, brought together executives from iconic consumer brands, such as Proctor & Gamble, Colgate-Palmolive, PepsiCo, ConAgra Foods and Johnson & Johnson

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Out-of-Stocks Drive Customers To Your Competitors

Nearly one-third of U.S. shoppers found empty shelves this holiday season, an Aldata survey finds. Holiday shopping wasn’t a cheerful experience for many Americans this holiday season. According to a new survey of more than 1,000 U.S. in-store shoppers, 31% discovered that the product(s) they were looking for this holiday season were out of stock.

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Mobile Technology Leads to Better Customer Experience

Motorola Solutions Survey shows 67% of shoppers agree emerging in-store technologies heighten overall satisfaction. The latest installment of the Motorola Solutions Inc. annual Holiday Shopping Survey highlights that three in four (75% ) surveyed retail associates and managers feel they provide a better in-store customer experience when equipped with the latest mobile technologies. In fact,

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SymphonyIRI Report Examines Shopping Mission Trends

Times & Trends report finds pantry stock-up and quick trips account for two-thirds of CPG trips and dollar sales.   It has long been a daunting task to stay in lock step with the shopper mindset. After all, mindsets are a moving target and can quickly change due to a variety of reasons, including purchase

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The Importance of Fully-Stocked Shelves

A survey shows lack of inventory, difficulty finding desired items and long checkout lines are top threats to retaining loyal customers. Nearly 70% of U.S. adults would avoid shopping at a retail store if they encountered empty shelves, according to a nationwide survey commissioned by Galleria Retail Technology Solutions, a provider of retail and category

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Deloitte Survey Shows Shoppers Expecting Discounts

Savvy consumers research brands and prices before heading into stores.  Excitement over unexpected in-store deals has diminished as discounted prices become an anticipated part of the consumer products shopping experience, according to the Deloitte/Harrison Group annual American Pantry Survey. For nearly one-third (30%) of consumers, at least seven of 10 items in their shopping cart

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Catering To Smartphone Shoppers

Study finds some shoppers are looking at products in-store, then using their phone to find it cheaper elsewhere.  A recent blog post by Retrevo examined the results of a Retrevo Pulse Study that polled shoppers about how they use their cell phones when they shop. Findings showed retailers aren’t doing enough to give smartphone equipped

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Will Tesco Turn it Around?

Fresh & Easy is rolling out a new Express store format, but can the company come out on top after nearly four years of heavy losses? By Erin Rigik, Associate Editor. Tesco’s Fresh & Easy Neighborhood Market grocery chain debuted with a bang in 2007, rolling out 20 stores in rapid succession in California, Nevada

gift card

Affluent To Drive 2011 Holiday Season

Biggest winners include makers/retailers of gift cards, value products, technology and vacations. Online, club, dollar, toy and consumer electronics retailers, as well as categories such as gift cards, technology, vacations and toys, will all perform well this season, according to Nielsen’s fourth-annual Holiday Shopping Sales Survey. Nielsen is a global provider of information and analytics

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Citibank Survey Shows Consumer Psychology Changing

A survey conducted by Hart Research Associates found 41% of customers are worried about the amount they pay for necessities like food and gasoline, up 18 points from September 2010. A new nationwide survey issued on Aug. 31, by Citibank finds a decline in consumers’ expectations for the economy, even though their assessment of current

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A Changing Market

Retail markets often change with the U.S. economy. Currently, one popular consumer trend is cross-channel shopping, for its value and quality. Despite gas prices that are more than 30% higher than last year, cross-channel shopping is alive and well in the consumer packaged goods (CPG) industry. In fact, three-quarters of today’s consumers shop across five

walmart

Walmart’s Reign Fading?

“How America Shops” survey shows Walmart shoppers find lowest prices elsewhere.   The Walmart shopper’s value perception has dramatically changed, according to a new research report that surveyed nearly 1,500 Walmart Shoppers. A continuing recessionary mindset, coupled with lower priced competitors are driving shoppers to other retail destinations, according to WSL/Strategic Retail’s How America Shops

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Shopper Optimism Slowly Increasing

“Some shoppers are retaining their frugal ways, others are spending more freely across the board and others still are spending more on some types of products, but remaining tight fisted about others,” notes SymphonyIRI CEO. SymphonyIRI has launched its Quarterly MarketPulse Survey Series, which offers consumer packaged goods (CPG), retail and healthcare companies a comprehensive

Placement Strategy Helps Prepaid Prosper

As the U.S. economic recession continues, it’s no secret that customers are altering their shopping habits to save a few dollars wherever they can. The silver lining for convenience store retailers could be the resulting affinity credit-crunched customers have developed for the prepaid segment. In a credit weary and increasingly online world, prepaid is helping

Inside the Mind of the Shopper

At the NACS Summit in Chicago this week, Matt McCourt, director of Convenience / Spirits for SymphonyIRI Group, gave insight into consumer purchasing patterns across multiple channels and how to reach shoppers in a changing environment. “Consumers are thinking about daily living costs. We’re seeing a new conservative shopper driven by affordable indulgences,” McCourt told

Nielsen Reveals New Retail Trip Trends

Nielsen released a list of overall shopping trends hitting the retail market. Among them, the downward trend of consumers shopping less reached a new low in February, with a 4% year-over-year decline in monthly all-outlet shopping trips. (All outlets included: supercenters, club stores, grocery stores, dollar stores, drug and mass merchandisers.) Retailers are focusing more

Dairy and Ice Cream Deliver Health, Value

DID YOU KNOW? After several years of decline, the frozen novelties category was up close to 2% for the 52 weeks ended Dec. 27, 2009. Retailers can expect to see more customers eating at home, searching for value on purchases and buying more healthful food items, according to the International Dairy Deli Bakery Association (IDDBA).

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