Employee safety requires a strong training program and commitment from everyone in the company. Store security is an issue that we all take extremely seriously. There must be procedures in place for all employees and managers to follow, and they must be followed to the letter. No exceptions. A couple of stories illustrate and reinforce…
Training for UST Operators In Illinois
TAIT is offering the first online training solution for Class A & B UST operators in the State of Illinois to meet the state-mandated deadline of Aug. 8, 2012. The online training is self-paced, meaning attendees can pause the training, and later restart the training in the same place. The training is approximately four hours…
Flash Foods Captures Real Returns In HR Automation
“Hiring managers give feedback on how much faster they are able to complete the interview and hiring process,” says Flash Foods’ director of training. Flash Foods, a self-sustained convenience store chain with more than 195 locations throughout Georgia and Florida, and PeopleMatter, a comprehensive talent management solution specifically designed for the convenience store industry, have…
SavOn Earns CNY BEST Award
The American Society for Training and Development (ASTD) of Central New York (CNY) gives BEST Award to SavOn stores. SavOn convenience stores has earned first place recognition from the Central New York BEST awards in 2012 for its commitment to workplace learning and performance. This is the first year SavOn applied for the award, beating…
Train to Retain
To get and keep “A” players, retailers must become an employer of choice. This doesn’t always mean paying more money, but it does mean understanding that the way employees treat customers reflects the way their employers treat them. By Mel Kleiman, Contributing Editor. Do you ever wonder why no one ever trains us for life’s…
ELearning Classes Teach PCI Compliance
VigiTrust is partnering with the NRF Foundation, the research and education arm of the National Retail Federation, to provide retailers with PCI DSS eLearning classes. The classes will be offered through the Foundation’s Universitywired program. “VigiTrust’s PCI courses will help fill a real void within the industry,” said Kathy Mance, executive director NRF Foundation. “We…
Mind Control: The Road to Success and Rewards
Fostering determination, desire and a great attitude in employees is what allows cashiers and middle managers to rise in senior management’s eyes. Saturday is my “honey, I’ll do it today” day. To be candid, though, my wife is much better with home repairs than me. We tackled regrouting an entire bathroom and my task was…
Trimming the Red Ink
When the economy falls off a cliff like it did in September 2008, is your business going to survive or even thrive? Most companies reacted to the downturn by cutting the usual costs: training, travel, raises, bonuses, headcount and 401(k) matching contributions. The bad news is these kinds of cuts also put employees in a…