Convenience store retailers looking to drive loyalty can learn all about KickBack’s innovative loyalty solutions by visiting the KickBack team at Booth 401 at The Tech EVENT from May 6-10 in Dallas. It’s crucial that convenience store retailers take a step back now and look at what is coming down the pipeline with loyalty solutions [...]
By Ashley Verrill, CRM Analyst for Software Advice and Managing Editor for the Customer Service Investigator Customer service expert, consultant and author Micah Solomon told me recently about one question that consistently dominates group discussion at his public speaking events: “Isn’t my brand and company in danger out there in the social media universe?” The [...]
Aggressive expansion of sales team to serve growing client base across the country. Acumera, a provider of trusted connection services for convenience stores, is expanding its sales team. The company has hired two new senior directors of sales, Tom Boldt and Dennis Jensen, who will help accommodate Acumera’s growing client base across the U.S. Boldt, [...]
“With his expertise and leadership, we anticipate further technical advances that will continue to facilitate Additech’s consumer interface and experience at the pump,” says Additech CEO. Additech, a North American outsourced operator of at-the-pump additive and interactive merchandising systems, has appointed Richard Kemp to the position of chief technology officer. Kemp formerly held that role [...]
“Couponing at the pump, combined with targeted offers at checkout, has the ability to drive a significant increase in c-store sales,” says Robinson Oil president. Robinson Oil, following an initial PAYMEDIA pilot, is now implementing VeriFone Digital Network (VNET) at all of its 34 Rotten Robbie retail locations in Northern California. Couponing is the newest [...]
“The Express Ordering solution is a perfect balance of productivity and customer service, with a modern edge,” says director of foodservice at Sprint Mart. Victory Marketing LLC, a Mississippi-based convenience store chain branded Sprint Mart, has selected Gilbarco Veeder-Root’s Passport POS with Xpedient, Express Ordering, to increase high margin sales and boost efficiency throughout its [...]
Convenience stores and many other retail segments have been able to slash operating costs with LED lighting and other equipment upgrades. By Erin Rigik, Associate Editor. Convenience store chains big and small are finding ways to save money while improving the store experience for customers with energy efficient technologies. When Wawa Inc. was searching for [...]
The Pantry installs Encore 700 S Dispensers across its network of sites. Gilbarco-Veeder Root and The Pantry Inc. have announced a continuation of their exclusive supply agreement for all fuel dispense, payment and automatic tank gauging (ATG) products and services. As part of the relationship, The Pantry will pilot Applause TV with Outcast as its [...]
Mansfield’s Entinuum project works to alleviate transactional complexities in the downstream energy sector. For the third consecutive year, Mansfield Oil Co. has been named to the 2012 InformationWeek 500, a list comprised of the most innovative users of business technology in the U.S. The annual list was revealed at a gala awards ceremony during [...]
How you respond before, during and after your credit card data has been compromised will have a major impact on your chain’s ability to survive a security fiasco. By Erin Rigik, Associate Editor. In today’s high tech world, no one is immune to a breach. This June, The Federal Trade Commission (FTC) sued hotel dynasty [...]
Observint Technologies has launched a 16-Channel Embedded Network Video Recorder (NVR); the first in the company’s new Solstice line of high-performance, aggressively-priced video security products. The compact NVR provides a powerful turn-key IP security solution, ideal for small to medium-sized businesses. Optimized for low power consumption, the all-in-one Solstice 16-Channel Embedded NVR comes loaded with [...]
The Champs Chicken Wing Bar is the newest concept from Pro Food Systems. It brings together high quality marinated jumbo chicken wings, marinated boneless wings and a full line of premium sauces with the best technology in self service hot food application. The Champs Chicken Wing Bar will allow foodservice operators to capture quick-service lunch [...]
Men most frequently shop on mobile while at the office, while 12% of women use mobile to shop while in the waiting room at the doctor’s office. In the mobile and digital age, men have surpassed women shoppers with 45% of men having made a mobile purchase vs. 34% of women, according to a new [...]
Walgreens creates a new app to help customers find what they need on their shopping trips. Walgreens partnered with aisle411, a mobile retail navigation service, to create a virtual map of its store layouts for smartphones. Walgreens is the first national retailer to map all of its stores with a mobile app. The app will [...]
cciPanel gives retailers and marketers the scoop on what are today’s tobacco buying trends. Management Science Associates (MSA), Paradigm Sample and Convenience Store Decisions teamed to present a free Webcast Thursday afternoon to discuss the habits of tobacco consumers at U.S. c-stores. The Webcast will be archived and available for all people at csdecisions.com later [...]