Times & Trends report finds pantry stock-up and quick trips account for two-thirds of CPG trips and dollar sales. It has long been a daunting task to stay in lock step with the shopper mindset. After all, mindsets are a moving target and can quickly change due to a variety of reasons, including purchase [...]
Radiant solution to help Kum & Go improve efficiencies and grow customer loyalty. Kum & Go L.C. has entered into an agreement with NCR Corp., which will implement its Radiant c-store technology within each of the retailer’s 400+ stores. Kum & Go, the fifth largest privately held, company-operated convenience store chain in the U.S., [...]
The 2011 NAG Conference in Savannah, Ga. offered timely retail solutions and outstanding networking opportunities. By Erin Rigik, Associate Editor. Retailers and suppliers joined together at the Westin Hotel and Resort in Savannah, Ga. for four days of strategic educational sessions and networking as part of the 2011 National Advisory Group (NAG) Conference. This year’s [...]
A survey shows lack of inventory, difficulty finding desired items and long checkout lines are top threats to retaining loyal customers. Nearly 70% of U.S. adults would avoid shopping at a retail store if they encountered empty shelves, according to a nationwide survey commissioned by Galleria Retail Technology Solutions, a provider of retail and category [...]
“The earlier in the supply chain that Brink’s can help automate the deposit process the bigger the benefit to the bottom line,” says Brink’s spokesperson. Brink’s U.S., a provider of secure logistics solutions, announces its latest payment automation solutions: Check Imaging for Brink’s award-winning CompuSafe Service, Cash Room Automation Solution for retailers, and outsourced lockbox [...]
A new study, sponsored in part by ADT and its Sensormatic Retail Solutions group, revealed the need for retailers to focus on technology solutions that enhance their current operational goals and combat theft without adding labor costs. They study, “Loss Prevention 2010: Retailers Battling Shrink in Touch Times,” found that during these challenging economic times, [...]
When we decided to acquire Convenience Store Decisions from Penton Media nearly two years ago, we did so with an optimistic view of the convenience channel. The dynamics of the industry and its long-term growth prospects in terms of demographics, population expansion in key market areas, the range of needs it fills on a daily [...]
New electronic point-of-sale (POS) solutions are rolling out constantly, pushing retailers to make wise decisions based on their needs. Moreover, with PCI compliance nearing, finding the right solution can be more difficult. POS system owners typically use only a small fraction of the system’s capabilities, noted IBM global products executive Ralph Jacobson. “We did a [...]
Operators looking for greater energy efficiency should cast an eye on their coolers, where centralized controls, lighting adjustments, basic ongoing maintenance and employee training can save them money. “Coolers are typically an opportunity for improvements in maintenance and operational practices,” said Jerry Lawson, national manager for Energy Star Small Business and Congregations Network, a division [...]