NACS 2011 Cardtronics

NACS 2011 Cardtronics

Cardtronics- Driving retail success through ATM innovation. Cardtronics delivers innovative ATM programs that drive foot traffic to your store, increased transactions to your ATM and cash register and revenues to your pocket. Learn more by seeing what we had to offer at this show and see just how far your ATM program can go!

Understand the Rules Customer Service

Understand the Rules Customer Service

One unhappy shopping experience can influence the behavior of 16 customers. Can you afford to lose that business? By Jim Callahan. Great customer service is still and will always be the hallmark of any successful retail business. As convenience store operators we have high standards to compete with. For example, it is standard practice in [...]

Honoring the Thorntons Culture

Honoring the Thorntons Culture

Pride, tradition, exceptional service, an outstanding culture and dedicated employees. These are just some of the unique qualities found in the industry’s top convenience store chains. For the past 22 years, Convenience Store Decisions has had the honor of recognizing this excellence in retailing and this year we are proud to honor Thorntons Inc. as [...]

FedEx Giveaway Benefits Small Business

FedEx Giveaway Benefits Small Business

Visit the FedEx Facebook page today to get your free gift card. Starting Nov. 1, FedEx plans to distribute $1 million in gift cards to be used at small businesses on Small Business Saturday.  The free gift cards – each worth $25 – will be distributed through www.facebook.com/FedEx  starting at 1 p.m. ET on Tuesday, [...]

How to Boost the Value of Your Convenience Store

How to Boost the Value of Your Convenience Store

By Mike Handelsman, group general manager, BizBuySell.com and BizQuest.com. There’s no arguing that banks, potential investors and creditors look heavily to a company’s financial statements to determine its value. However, past financials often aren’t the whole story. Here are some additional factors to consider as you seek to maximize your company’s value – whether you [...]

Enhance Retail Productivity

Enhance Retail Productivity

CipherLab, an innovator in Automated Identification and Data Capture (AIDC) for the retail, warehouse and distribution industries, has launched its 8200 series. This enterprise mobile computer optimizes retail workflow and efficiency with expandable memory capacity, long-lasting performance, and a lightweight ergonomic design. Developed with workflow management in mind, the 8200 series addresses the needs of [...]

Marathon, Alliance Data Sign Credit Card Agreement

Marathon, Alliance Data Sign Credit Card Agreement

Alliance Data to provide private label and co-branded credit and marketing services for a network of 5,100 independently-owned Marathon brand locations. Marathon Petroleum Corp. (MPC) and Alliance Data Systems Corp., a provider of loyalty and marketing solutions derived from transaction data, have signed a new long-term agreement, through which Alliance will provide private label and [...]

PumpTopTV Gains Additional 75 Million Annual Viewers

PumpTopTV Gains Additional 75 Million Annual Viewers

“The strength of our relationship with Gilbarco coupled with the positive response from advertisers and retailers has allowed us to grow our overall PumpTopTV network,” says Outcast Media CEO. Outcast Media’s PumpTopTV network, a wholly-owned fuel dispenser digital media fuel television network, has experienced rapid growth in the first half of 2011 with a 15% [...]

Family Mart On Wheels Heads to Disaster Areas

Family Mart On Wheels Heads to Disaster Areas

A new mobile c-store concept rolls into areas in Japan that are left without c-store access after the March 11 earthquake and tsunami, as well as other food deserts in the country. Family Mart, a major c-store chain in Japan is launching a new fleet of mobile convenience store trucks to provide services to tsunami [...]

Wayne Oil Co. Chooses KSS to Manage Fuel Pricing

Wayne Oil Co. Chooses KSS to Manage Fuel Pricing

  Wayne Oil Co. of Goldsboro, N.C., has chosen KSS Inc. and its PriceNet and PriceNet Web systems to automate and optimize fuel price management at the chain’s 13 locations across the Southeastern U.S. John Strickland Jr., president of Wayne Oil, says his company purchased PriceNet and PriceNet Web to help him boost his control [...]

Handee Marts Garners Ethics Award

Handee Marts Garners Ethics Award

Don’t think customer service makes a difference? Handee Marts’ President and CEO Mike Triantafellou would disagree. Handee Marts, which operates 67 7-Eleven convenience stores in Pittsburgh, was honored recently with the Pittsburgh Business Ethics Award (PBEA), presented by the Pittsburgh Chapter of the Society of Financial Service Professionals, in conjunction with the David Berg Center [...]

Service Reigns Supreme

Service Reigns Supreme

There is no greater ally for convenience store owners than their supplier partners. When retailers boost sales and satisfy their customers, everyone in the supply chain benefits. When Convenience Store Decisions launched its Reader’s Choice Awards four years ago, our premise was simple: To find out just who retailers identified as their top supplier partners. [...]

Meat Snacks / Jerky

Meat Snacks / Jerky

TOP PERFORMERS Jack Links Beef Jerky Slim Jim (ConAgra Foods Inc.) Pemmican (ConAgra Foods Inc.) HONORABLE MENTIONS Gardetto’s (General Mills) Keebler (Kellogg Co.) Accounting for $836 million in sales at convenience stores last year, meat snacks seem to be a category tailor-made for convenience consumers. Jerky is a quintessential impulse item that appeals greatly to [...]

New Jersey ExxonMobil Dealers Unite

New Jersey ExxonMobil Dealers Unite

By John Lofstock, Editor When ExxonMobil Corp. announced last June that it was getting out of direct-store operations, dealers of its venerable retail brands found themselves at a crossroads. They could either be on the receiving end of the deed to their own properties or be forced to work with a new master and an [...]

BP Testing “Smart Wi-Fi” at U.S. Stores

BP Testing “Smart Wi-Fi” at U.S. Stores

BP North America has teamed with two wireless networking firms to pilot a souped-up version of Wi-Fi at 50 stores nationwide, all in hopes of adding more value to the customer experience. “We’re very interested in what the customer reaction will be,” said BP spokesman Scott Dean. “We have high hopes for this.” BP turned [...]