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Victory Marketing Installs Express Ordering

“The Express Ordering solution is a perfect balance of productivity and customer service, with a modern edge,” says director of foodservice at Sprint Mart. Victory Marketing LLC, a Mississippi-based convenience store chain branded Sprint Mart, has selected Gilbarco Veeder-Root’s Passport POS with Xpedient, Express Ordering, to increase high margin sales and boost efficiency throughout its

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Is Consumer Trust Eroding?

New LoyaltyOne study looks at customer attitudes toward divulging personal information. LoyaltyOne has released new loyalty findings that show when it comes to privacy, U.S. consumers are still protecting some of their personal information as much as they do their social security number. Of the 1,000 U.S. consumers that responded to a recent online survey,

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MAPCO Express Lets Customers Pay Bills In Store

“Having bill pay kiosks at MAPCO locations across Tennessee makes it easier for customers to pay their bills on time,” said Hamed Shahbazi, chairman and CEO of TIO Networks. TIO Networks Corp. announced it signed a deal with MAPCO Express Inc. to deploy 37 self-serve bill paying kiosks in store locations across Memphis and Nashville.

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Jiffy Mart Welcomes Dogs To The C-Store

Jiffy Mart partners with All Paws of CCSI International Inc. to give customers at one of its stores pet-washing services. Some Jiffy Mart customers can take their pets with them on their next stop since the company expanded its services to offer a self-serving pet wash station at one of its stores. The Jiffy Mart

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Coinstar Reimagines Responsibility

Releases first annual corporate social responsibility report. Coinstar Inc. released its first Corporate Social Responsibility (CSR) Report, “Reimagining Responsibility.”   The report highlights the company’s engagement and sustainability efforts and shares future commitments to advancing the long-term well-being of Coinstar, its employees, the environment and the communities it serves. “Since establishing a CSR office in

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Wright Express Selects ReD For Payment Fraud Protection

“Wright Express has aggressively addressed fuel card fraud, and adding ReD’s PRISM to our robust capabilities affords our clients an added layer of protection,” says Wright Express spokesperson. Wright Express, a specialist in fleet, corporate and prepaid payment solutions, has signed an agreement to use ReD’s enterprise fraud prevention service. The established fleet and fuel

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Express Mart Debuts New Larger Locations

Bigger, better and more energy efficient, two new Express Mart stores wow customers. By Erin Rigik, Associate Editor. Express Mart is living up to its name, rapidly increasing its store count and expanding the size of its store footprint to outpace the competition.In just the first two months of 2012, Home Service Oil debuted two

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NACS Welcomes Products and Services Manager

Bethany Saldana joins NACS team. On April 16, Bethany Saldana joined the National Association of Convenience Stores (NACS) as its products and services manager. Saldana previously worked part time for NACS while she was completing her coursework for her M.S. in organization development and knowledge management, which she received from George Mason University in January.

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Parker’s Opens New Convenience Store

New Bluffton, S.C. location offers discounted gasoline. The Parker Cos., which offers fuel and retail services across southeast Georgia and South Carolina, has opened a new state-of-the-art convenience store in Bluffton, S.C. The newest Parker’s store, located at 1286 Fording Island Road just east of Tanger Outlet Center 1 on Hwy. 278, offers discounted gasoline

Retalix

Tesco Deploys Retalix 10 Store Suite

Retalix to present at NRF Show, outlining the future of Tesco’s retail IT strategies. Tesco Plc. is set to deploy the Retalix next generation store platform following a successful initial pilot of the Retalix 10 Store Suite software. Tesco, the third largest grocery retailer in the world, has been a Retalix business partner since 1995,

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Delivering a Winning Pizza Program

In an effort to grow its foodservice business, Casey’s is expanding its menu to include pizza delivery. By Joe Bush, Contributing Editor. Casey’s General Stores has sold pizza for more than a quarter century making it one of the earliest convenience store chains to do so. Now, in an effort to expand its customer base,

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New Employment Screening Tools For NACS Members

LexisNexis program makes it easy and affordable for NACS member companies to screen employees. NACS and LexisNexis have teamed up to offer NACS member companies an affordable, user-friendly employment screening solution. The LexisNexis service is specifically designed to streamline and simplify the screening and hiring process to NACS members — both retailers and suppliers —

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Dot Foods Partners With General Mills

“We’re excited to offer General Mills products to our customers,” says Dot Foods spokesperson. Dot Foods, a national food re-distributor, has partnered with General Mills Convenience Store Division for the distribution of dry products to its convenience store distributors. General Mills is home to some of the most recognizable food brands, such as Cheerios, Betty

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Thorntons Selects GSP

GSP to provide POP services and solutions. GSP, a provider of retail services, has entered into an agreement with Thorntons to provide point of purchase (POP) solutions and management services for all their stores. “We selected GSP because of their years of expertise in delivering the highest quality, lowest cost POP marketing and software management

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Kangaroo Express Welcomes Returning Fort Bragg Soldiers

Kangaroo Express to provide breakfast to returning soldiers before address by President Obama. The Pantry Inc. is joining the USO of North Carolina in welcoming more than 200 men and women returning to Fort Bragg with breakfast before they are addressed by President Barack Obama on Wednesday, Dec. 14. “Providing breakfast to these brave service

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NACS 2011 Cardtronics

Cardtronics- Driving retail success through ATM innovation. Cardtronics delivers innovative ATM programs that drive foot traffic to your store, increased transactions to your ATM and cash register and revenues to your pocket. Learn more by seeing what we had to offer at this show and see just how far your ATM program can go!

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Understand the Rules Customer Service

One unhappy shopping experience can influence the behavior of 16 customers. Can you afford to lose that business? By Jim Callahan. Great customer service is still and will always be the hallmark of any successful retail business. As convenience store operators we have high standards to compete with. For example, it is standard practice in

Honoring the Thorntons Culture

Pride, tradition, exceptional service, an outstanding culture and dedicated employees. These are just some of the unique qualities found in the industry’s top convenience store chains. For the past 22 years, Convenience Store Decisions has had the honor of recognizing this excellence in retailing and this year we are proud to honor Thorntons Inc. as

FEDEX

FedEx Giveaway Benefits Small Business

Visit the FedEx Facebook page today to get your free gift card. Starting Nov. 1, FedEx plans to distribute $1 million in gift cards to be used at small businesses on Small Business Saturday.  The free gift cards – each worth $25 – will be distributed through www.facebook.com/FedEx  starting at 1 p.m. ET on Tuesday,

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How to Boost the Value of Your Convenience Store

By Mike Handelsman, group general manager, BizBuySell.com and BizQuest.com. There’s no arguing that banks, potential investors and creditors look heavily to a company’s financial statements to determine its value. However, past financials often aren’t the whole story. Here are some additional factors to consider as you seek to maximize your company’s value – whether you

cipherlab

Enhance Retail Productivity

CipherLab, an innovator in Automated Identification and Data Capture (AIDC) for the retail, warehouse and distribution industries, has launched its 8200 series. This enterprise mobile computer optimizes retail workflow and efficiency with expandable memory capacity, long-lasting performance, and a lightweight ergonomic design. Developed with workflow management in mind, the 8200 series addresses the needs of

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Marathon, Alliance Data Sign Credit Card Agreement

Alliance Data to provide private label and co-branded credit and marketing services for a network of 5,100 independently-owned Marathon brand locations. Marathon Petroleum Corp. (MPC) and Alliance Data Systems Corp., a provider of loyalty and marketing solutions derived from transaction data, have signed a new long-term agreement, through which Alliance will provide private label and

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PumpTopTV Gains Additional 75 Million Annual Viewers

“The strength of our relationship with Gilbarco coupled with the positive response from advertisers and retailers has allowed us to grow our overall PumpTopTV network,” says Outcast Media CEO. Outcast Media’s PumpTopTV network, a wholly-owned fuel dispenser digital media fuel television network, has experienced rapid growth in the first half of 2011 with a 15%

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Family Mart On Wheels Heads to Disaster Areas

A new mobile c-store concept rolls into areas in Japan that are left without c-store access after the March 11 earthquake and tsunami, as well as other food deserts in the country. Family Mart, a major c-store chain in Japan is launching a new fleet of mobile convenience store trucks to provide services to tsunami

Wayne Oil Co. Chooses KSS to Manage Fuel Pricing

  Wayne Oil Co. of Goldsboro, N.C., has chosen KSS Inc. and its PriceNet and PriceNet Web systems to automate and optimize fuel price management at the chain’s 13 locations across the Southeastern U.S. John Strickland Jr., president of Wayne Oil, says his company purchased PriceNet and PriceNet Web to help him boost his control

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