couchetard

Couche-Tard Profits Up

While merchandise sales are up, the tobacco category remains a challenge, says chief executive of Couche-Tard.  Canadian convenience store operator Alimentation Couche-Tard Inc.’s adjusted quarterly profit is up, boosted in part by recent acquisitions, stronger merchandise sales and higher fuel margins, Reuters reported. Net earnings for the company fell, however, due to one-time costs associated

C

Retailers Lost More Than $34 Billion To Theft in 2011

Report shows a $2.6 billion decrease when compared to the $37.1 billion loss recorded in the previous report. Retail theft, including shoplifting, employee theft, administrative error and vendor fraud is down, according to an annual survey recently conducted by the University of Florida with a funding grant from ADT Commercial Security, soon to be Tyco

stripes

Susser Reports Strong Operating Results

“Traffic through our stores remains brisk, and we saw increased sales across all of our key categories,” says Susser Holdings Corp. president and CEO. Susser Holdings Corp. has reported strong financial and operating results for the quarter ended April 1, 2012. Same-store merchandise sales increased by 6.7%, compared with growth of 5.6% a year earlier. 

candy

Sweeten the Deal for Chocolate

Market researchers report that between 82% and 92% of Americans admit to indulging in chocolate candy. Even more important is the revelation that the majority of them do it at least once a month. By Marilyn Odesser-Torpey, Associate Editor. Americans aren’t eating out as much as they used to, but they are eating more chocolate,

American-Pride5

Cash Isn’t King at Cleveland Car Washes

American Pride has switched from cash-based operations to tokens, and customers are coming back stronger than ever. By Howard Riell, Associate Editor. Brian Costa operates five American Pride car washes in the Cleveland area. All told, there are 29 self-service bays and six touchless automatics. Until early 2000 each location was quarter-based. Then, when the

nacsLogo

Study by NACS Points To Hidden Card Fees

Study shows as gas prices increased 80% between 2004 and 2011, card fees grew 180%. A new study by the National Association of Convenience Stores (NACS) called “Hidden Bank Fees Siphon Money from Customers and Merchants at the Pump,” shows drivers are paying 6-10 cents a gallon in hidden bank fees every time they purchase

walgreens

Walgreens March Sales Decrease 4.3%

Walgreens had March sales of $6.02 billion, a decrease of 4.3% from $6.29 billion for the same month in fiscal 2011. Total front-end sales increased 2.5% compared with the same month in 2011, while comparable store front-end sales increased 1.2%. Customer traffic in comparable stores decreased 1% while basket size increased 2.2%. “We continued to

Atlas Oil Sammy Award Winners (from left) Mark Robinson, Keith Wyatt, Sara Crooks, Sam Simon (Atlas CEO), Marlene Jewell, David Arehart and Brian Hansen (representing the Griffiths AMPM store in Griffiths, Ind.).

Atlas Oil Hosts First Annual Sammy Awards

The Sammy Awards are voted on by Atlas team members who wish to recognize excellence among their peers. It was a star-studded evening complete with a red carpet and Oscar-esque award statues on Friday, Jan. 27 at the Hyatt Regency in Dearborn, Mich. “Atlas Oil is a company that prides itself on its entrepreneurial spirit

NCR

NCR, VendorNet Integrate In-Store Pick Up With POS Software

Integration of product inventory to point-of-sale software helps retailers drive sales across channels and preserve margin in an increasingly competitive market. NCR Corp. and VendorNet Inc., a provider of cross-channel fulfillment technology, have entered into a strategic agreement that will see NCR integrate VendorNet’s cross-channel StoreNet In-Store Pickup fulfillment technology into its NCR Advanced Store

acquisition

Global Partners To Gain 542 Gas Stations

Global Partners acquires Alliance Energy in a deal expected to close in the first quarter of 2012. Global Partners LP is acquiring Alliance Energy LLC, which operates 542 gas stations in New England, New York, New Jersey and Pennsylvania, for about $116 million, Reuters reported. The deal is expected to close in the first quarter

Cruising the Express Lane

Customers in Sandpoint, Idaho crave convenience, but even they were surprised by the speed of service offered at the new Express Lane drive-through convenience store. Express Lane’s founder Adrian Cox was looking to expand his company and found the drive-through concept too tempting to pass up. He described the offering as an appealing and cost-effective

A Call to Action

Of all the issues I’ve worked on at Convenience Store Decisions, this month’s issue stands out for the sense of urgency conveyed throughout the numerous stories. Beginning with Bob Gatty’s outstanding cover story on the opportunities in the candy category to PCI compliance, Hispanic marketing and emerging tobacco trends, retailers are being challenged at every

Staying Competitive in a Tough Economy

A moribund economy is not the best time to take over as a category manager in charge of identifying what customers will spend their money on, but Pat Zelechoski is up to the challenge. Zelechoski, named category manager for NOCO Energy Corp.’s 31 NOCO Express convenience stores in the Eastern New York, will take on

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