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Acumera Adds Senior Directors of Sales

Aggressive expansion of sales team to serve growing client base across the country. Acumera, a provider of trusted connection services for convenience stores, is expanding its sales team. The company has hired two new senior directors of sales, Tom Boldt and Dennis Jensen, who will help accommodate Acumera’s growing client base across the U.S. Boldt,

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The Importance of Making a Great First Impression

Something as simple a smile and a “thank you” goes a long way in elevating the customer service experience. By Jim Callahan. The saying goes, and I so agree, that you never get a second chance to make a first impression.In the business world, when you are expected to be a leader, this is something

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Poultry Powers Prepared Food Sales

Whether it’s sandwiches, wraps or wings, chicken’s versatility is driving the foodservice category. By Howard Riell, Associate Editor. Chicken comes about as close as food can to a can’t-miss opportunity for convenience store operators. Chicken’s flexibility—and healthier perception—makes it one of the most popular products in the foodservice industry. And short of handling it unsafely,

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Joe Venezia Joins The Pantry

The Pantry appoints new senior vice president of operations. Pantry Inc. has announced that Joe Venezia is joining the executive leadership team as senior vice president of operations. Venezia joins The Pantry from TitleMax. In his new role at The Pantry, he will lead the company’s store operations and be focused on driving sales, improving

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7-Eleven Acquires TETCO Assets

“The combination of TETCO’s retail and wholesale operations will make this 7-Eleven’s largest acquisition since the company accelerated its growth plan four years ago,” says Stan Reynolds, 7-Eleven executive vice president and chief financial officer. 7-Eleven signed an agreement to acquire the retail and wholesale assets of TETCO, Inc. The assets include company-operated convenience stores

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BP Sells Its Carson Refinery And ARCO Retail Network To Tesoro

“As an established refiner and marketer, Tesoro provides a strong future for the business and for its employees,” says Iain Conn, chief executive of BP’s global refining and marketing business. BP reached an agreement to sell its Carson, Calif., refinery and related logistics and marketing assets to the Tesoro Corporation for $2.5 billion in cash

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Atlas Oil Names New Executive Vice President Of Retail Operations

Atlas Oil chooses James Fiene to serve on its company’s executive team. Atlas Oil named James Fiene as its new executive vice president of retail operations, and a member on the company’s senior leadership team. Fiene served as the chief operating officer for Open Pantry since 2003. During his time at Open Pantry, Fiene transformed

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Kangaroo Express Supports Troops And Families Through Summer Campaign

The Pantry continues its tradition of supporting and funding U.S. servicemen. The Pantry Inc. announced it plans to launch its second annual Salute Our Troops campaign, inviting customers at more than 1,600 Kangaroo Express c-stores in 13 states to support military personnel and their families. From June 27 through Sept. 4, Kangaroo Express and Salute

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Valero Grows In Southeast

The Pantry Inc. converting 168 stores. Valero’s 2012 advertising theme is “Keeping America Moving,” and thanks to a new branding agreement with The Pantry Inc., based in Cary, N.C., Valero will be keeping more and more Americans moving throughout the Southeast.  Under the new agreement, 143 properties will convert to a newly created Valero and

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7-Eleven Acquires 23 Texas Stores

7-Eleven completes a transaction with Strasburger Enterprises, acquiring 23 stores across the Texas market. 7-Eleven Inc. completed a transaction with Strasburger Enterprises Inc. to acquire 23 c-store locations in Texas. Strasburger Enterprises Inc. stores, operated primarily under the brand name of Quix, are located across North and Central Texas. This acquisition brings the total number

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TA To Offer LNG Fueling Lanes

TravelCenters of America answered questions on whether to support the emerging natural gas market today with the help of Shell Oil Products, TA CEO Tom O’Brien says. TravelCenters of America LLC (TA) entered a memorandum of understanding with Shell Oil Products US and its affiliates to construct and run a network of liquefied natural gas

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New Currency Management

The Sentinel SCM (Sentinel Control Module) is a cash management product that includes cassettes that hold 2,250 notes or 1,200 notes. It can also be arranged with a Sidecar to add up to two additional note validators. They can be single or bulk note feeders. Retailers can easily fix note jams by removing the validator. 

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Susser Reports Strong Operating Results

“Traffic through our stores remains brisk, and we saw increased sales across all of our key categories,” says Susser Holdings Corp. president and CEO. Susser Holdings Corp. has reported strong financial and operating results for the quarter ended April 1, 2012. Same-store merchandise sales increased by 6.7%, compared with growth of 5.6% a year earlier. 

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Cumberland Farms Sells 20 Sites

Locations are available in eight northeastern states.   Cumberland Farms Inc., which operates 589 convenience store locations, is divesting 18 operating and closed convenience stores, plus two retail development sites throughout the Northeast. The 20 properties are located in a variety of urban and suburban markets in eight Northeastern states—six properties each in Massachusetts and

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Casey’s Prepares To Enter Tennessee

Construction is set to start on first Tennessee store in Dyersburg this June. Casey’s General Stores Inc. has completed its final due diligence and will break ground on its first site in Tennessee in June. This store will be located in Dyersburg, Tenn. and will mark the 13th state in Casey’s area of operations. “We

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NACS Responds To House of Representatives Raiding LUST Trust Fund

“Stealing $3 billion away from LUST sends a clear message that members of Congress are abandoning a critical and necessary program that protects the health and water security of their constituents,” says NACS spokesperson. The National Association of Convenience Stores (NACS) has responded to final language included in the U.S. House of Representatives’ version of

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Creating An Advertising Plan

By John Matthews, president of Gray Cat Enterprises. As you have probably gathered from reading my other articles, I am a firm believer in planning for success. Whether it is operational excellence, de-branding a store or outlining your procedures and policies, prudent planning creates stronger execution and efficiency. While planning may come second nature to

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Roadrunner Partners With PeopleMatter

“PeopleMatter has an understanding and focus on our industry that is unparalleled,” says Roadrunner CEO. Roadrunner Markets, a nearly 35 year-old company operating more than 92 convenience stores throughout the Southeast, today announced a partnership to implement the PeopleMatter Platform. The PeopleMatter Platform is an integrated software system that helps employers manage all of their

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VERC Enterprises Honored by NECSA

Employees Shan Muhammad and Steve Vieira win association awards. VERC Enterprises, which operates 24 convenience stores throughout Eastern Massachusetts and New Hampshire, announced that two of its store managers have earned awards of excellence from the New England Convenience Store Association (NECSA). Shan Muhammad, manager of the VERC Commerce Way Mobil in Plymouth, Mass., has

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AWMA Expo Sells Out

Space now being added to accommodate more manufacturers. AWMA’s 2012 Expo is sold out and space is being added to accommodate additional manufacturers at its annual convention and expo to be held Feb. 15 – 17, 2012, at the Paris Hotel in Las Vegas. For the past three years, AWMA has been focused on reinventing

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7-Eleven Australia Chooses KSS Fuels

ARA Australian Retailer of the Year to adopt PriceNet for fuel price management. 7-Eleven Australia is set to implement PriceNet within its recently expanded Australian retail network of more than 400 fuel sites. PriceNet will streamline the fuels pricing process and deliver the real-time information needed to enhance fuel pricing decisions at every store. KSS

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The Pantry Reports Q4 and Fiscal 2011 Results

“Fiscal 2012 represents an important transitional period for the company, as we focus on a pricing strategy that is intended to improve merchandise sales growth and align our gasoline volume with industry trends,” says The Pantry’s Interim CEO. The Pantry Inc. has announced financial results for its fiscal fourth quarter and year ended Sept. 29,

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ATA Welcomes TravelCenters of America

“We intend to play an active role in the ATA to help promote the success of the trucking industry and continue to foster the respect its drivers deserve,” says TA CEO. American Trucking Associations has welcomed TravelCenters of America LLC as its newest allied member. “I am excited about becoming an ATA member. TravelCenters of

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Thorntons Names Harris Chief Operating Officer

Harris’ leadership of Thorntons’ retail strategy has helped result in the chain’s unprecedented growth, says Thortons CEO. Thorntons Inc. has named Tony Harris chief operating officer (COO) of the Louisville, Ky.-based convenience store chain. Harris will be responsible for operations, marketing, gasoline pricing, brand management, customer experience and retail strategy. A Thorntons Inc. veteran of

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Imperial Tobacco Introduces Commonwealth – Altadis Inc.

Commonwealth – Altadis, Inc. strengthens competitive position with total tobacco focus and larger sales force. Altadis U.S.A. Inc. and Commonwealth Brands Inc., both owned by Imperial Tobacco Group PLC, have come together to create a new sales and distribution company called Commonwealth – Altadis Inc. (CAI), offering consumers and customers a high quality range of

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