Additech

Additech Announces Chief Technology Officer

“With his expertise and leadership, we anticipate further technical advances that will continue to facilitate Additech’s consumer interface and experience at the pump,” says Additech CEO. Additech, a North American outsourced operator of at-the-pump additive and  interactive merchandising systems, has appointed Richard Kemp to the position of chief technology officer.  Kemp formerly held that role

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Northern Exposure

By combining the rich experience of Shell Oil with family-owned ingenuity, truenorth convenience stores is poised for a breakout year. By: John Lofstock. There aren’t too many 93-year-old oil companies that have enjoyed decades of success, but have managed to keep a low profile. But the winds of change are blowing at Truenorth Energy LLC

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Swisher International Names New President

Industry Veteran Ghiloni to be promoted, effective Jan. 1, 2013. Swisher International Inc. has announced the scheduled retirement of Tom Ryan, the company’s president and CEO, a position he has held since 2004. Chairman of the Swisher International board of directors, William Ziegler, announced that upon Ryan’s retirement on Dec. 31, 2012, he will be

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The Importance of Making a Great First Impression

Something as simple a smile and a “thank you” goes a long way in elevating the customer service experience. By Jim Callahan. The saying goes, and I so agree, that you never get a second chance to make a first impression.In the business world, when you are expected to be a leader, this is something

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VP Racing Fuels Announces New Employees

Industry Veteran Rugg to help launch new product lines. VP Racing Fuels Inc., has appointed James Rugg as business development manager-automotive, consumer products to support its growing line of consumer products. “We’re pleased to bring on someone of James’ caliber and experience,” said Dennis Stanko, VP’s director-consumer product sales. “He has a broad and diverse

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Joe Venezia Joins The Pantry

The Pantry appoints new senior vice president of operations. Pantry Inc. has announced that Joe Venezia is joining the executive leadership team as senior vice president of operations. Venezia joins The Pantry from TitleMax. In his new role at The Pantry, he will lead the company’s store operations and be focused on driving sales, improving

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Hershey’s Employs Veterans On Its Team

The Hershey’s Company is making stronger efforts to offer both benefits and jobs to U.S. veterans. The Hershey Company launched a new Veteran’s Business Resource Group (BRG) to expand outreach to veterans and veteran organizations as jobs in the market are scarce, and unemployment rates heighten. The veteran’s BRG plans to serve and support veterans

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Kum & Go Names New Senior VP of Marketing

Experienced marketing professional joins Kum & Go’s senior management team. David Miller has been named Kum & Go’s new senior vice president of marketing. In his role as senior vice president of marketing, Miller is responsible for providing executive leadership and management of Kum & Go’s marketing organization, which includes: Category Management, Communications, Food Service

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Gilbarco Veeder-Root Welcomes New VP Of Marketing

Gilbarco Veeder-Root pleased to introduce its new VP of Marketing. Travis Bouck joined Gilbarco Veeder-Root as vice president of marketing, North America. Bouck plans to lead the Greensboro-based marketing team in positioning and product strategy, business development as well as new product introduction. Bouk is dedicated to initiating “Voice of the Customer” activities into the

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SavOn Earns CNY BEST Award

The American Society for Training and Development (ASTD) of Central New York (CNY) gives BEST Award to SavOn stores. SavOn convenience stores has earned first place recognition from the Central New York BEST awards in 2012 for its commitment to workplace learning and performance. This is the first year SavOn applied for the award, beating

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Tedeschi Food Shops Named CSD’s 2012 Chain of the Year

A new store design, a dazzling foodservice program and outstanding customer service earns the Massachusetts chain the convenience store industry’s most prestigious honor. Few companies can match the rich tradition and deep roots Tedeschi Food Shops has planted in the convenience store industry. In business since 1923, the company’s nine decades of service in the

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Orion Food Systems Announces Promotion

Watkins says he plans to take Orion Food Systems to the “next level of foodservice success.” Hank Suerth, CEO of Orion Food Systems, announced Steve Watkins, chief financial officer, has been promoted to president of Orion Food Systems. Watkins has been a member of the Orion team for 25 years. He said he plans to

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Karl Goodhouse, CEO of Clark Brands, Passes Away

Karl Goodhouse, founder and chief executive of Clark Brands LLC has died at age 57 after a brief battle with cancer. As president and CEO, Goodhouse was responsible for the overall direction of Clark Brands over the last eight years. He took on the duties of guiding all sales and marketing efforts for Clark as

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NRF Appoints Davis SVP, Executive Director

“With her deep understanding of retail and consumer trends, her love of our industry and her strategic communications background, Ellen is the perfect candidate to re-imagine the possibilities for our Foundation,” says NRF CEO. The National Retail Federation announced today that Ellen Davis has been named senior vice president and executive director of the NRF

Building a Strong Team

It’s been quite a year for Valerie Conley. On the heels of being named Nice N Easy Manager of The Year, she received a promotion to district manager, her former store in Carthage, N.Y. was honored as Retail Store of the Year by the Carthage Chamber of Commerce and she is about to graduate with

Names to Remember

August is always one of my favorite issues of the year. It’s the month we get to profile convenience store “Chains to Watch” for the next 12 months. This year we’ve focused in on two outstanding chains, Stripes, a division of Susser Holdings in Corpus Christi, Texas, and EZ Energy, a rapidly growing operator based

Acquisitions Fuel EZ Energy’s Growth

EZ Energy USA At a Glance Headquarters: Mansfield, Ohio Stores: 92 (68 company-operated and 24 dealer-operated sites) Total Estimated Sales: $480 million Markets of Operation: northeast and central Ohio, Pittsburgh Retail Brands: ampm, Easy Trip Fuel Brands: BP, Marathon Fuel Volume: 160 million gallons annually While many marketers are struggling to ride out this economic

Here Comes the Sun

As the summer selling season hits its peak, operators must hone best practices to increase market share. Gazing through my crystal ball, I see it boldly predicts summer 2009 is going to bring some very solid sales numbers, indeed greatly increased sales for much of the country.  Moreover, as you view this issue of Convenience

You Are Known by the Company You Keep

The contacts and friends you make in this industry can become lifelong confidants. This one’s personal. As the saying goes, this is not my first rodeo, but amazingly I’ve come through with very few of life’s saddle sores. Now in my 40th year in the industry, I’ve worked for some amazing people, learned many valuable

Simon Says: Refine Your Retail

Don Glenn and Jake Leatherman had just wrapped up three store visits to Atlas Oil customers in southern Michigan when their conversation turned from coffee to a slightly more slippery substance: petroleum. “Four dollars,” said Glenn, director of retail sales at Taylor, Mich.-based fuel distributor Atlas. “That’s where everybody’s world changed.” Leatherman, Atlas’ senior retail

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