Delivering the Goods

Winning Over CPG Customers   According to a new study commissioned by MEI Computer Technology Group Inc., there is an increased emphasis on improving trade promotion effectiveness, as consumer packaged goods (CPG) manufacturers look to bolster the value and return on their trade spend, and capture wallet share from consumers.   Despite the current climate,

QuikTrip Expands Rewards Debit Card Program

QuikTrip is expanding its QuikTrip Rewards Debit Card program, using Tempo’s affinity debit card platform and re-issuing the cards with Tempo partner First Bank & Trust of Brookings, S.D., part of Fishback Financial Corp. Tempo-powered affinity debit cards link to consumers’ existing checking accounts and can be used everywhere Discover cards are accepted. The QuikTrip

Sweet Success

There’s little doubt that bakeries are big. Bakeries, pastry shops and bagel sellers are growing at a rate of 5%, according to AnythingResearch.com. When launching a bakery program, convenience store retailers are urged to start with an in-depth market study that profiles the target customer base, current sales in the market area for the product

Consumer Confidence Returning?

Impulse purchases of sodas, Hershey bars and snacks are on the upswing at U.S. convenience stores, a sign the economy and consumer confidence might slowly be turning around, Bloomberg.com reported. The decline in soda sales at convenience stores slowed last quarter for the first time in at least a year, according to PepsiCo and Coca-Cola,

Working to Make a Difference

An introspective look at life through the fading eyes of a genius. As our 28 year old daughter lay ill in Emory University Hospital, a wonderful second-generation Spanish surgeon knelt down and held my wife’s hands to share words of wisdom he learned from his father. He imparted to us what a great privilege it

A Taxing Time for Tobacco

Last year was truly a difficult time for tobacco. The State Children’s Health Insurance Program (SCHIP) increased tobacco taxes from a “modest” 158% increase on cigarettes up to a hideous 2,000 plus percentage increase on roll your own tobacco and small cigars. (RYO went from $1.10 per pound to $24.68 and small cigars went from

What Do Your Restrooms Say About You?

When it comes to sanitation and store cleanliness, looks speak for themselves. Whether it’s the front counter, the forecourt or the restrooms, convenience store operators must monitor the message they are sending to customers. “If you’re in this business and want to stay in this business your customer is going to tell you what their

QuikTrip Opens In Tucson, Ariz.

Tulsa, Okla.-based QuikTrip opened its first Tucson, Ariz. c-store at 2345 E. Irvington Road on Wednesday night, ahead of it’s scheduled opening Thursday morning. On Wednesday night, “we were just standing around taking pictures; we were ready to go, and finally we just took the barricades down and let them in . . . about

Nice Guys Do Finish First

Congratulations to Nice N Easy Grocery Shoppes, Convenience Store Decisions’ 2009 Convenience Store Chain of the Year. The Chain of the Year award remains the oldest and most prestigious award in the industry. This year is our 20th anniversary of presenting the distinction to a deserving chain and we’re honored to have recognized some of

Employees Fuel QuikTrip’s Success

QuikTrip Corp.,  the Oklahoma-based convenience retailer, opened for business in 1958 with a single store and second-hand furnishings. Today, the chain is made up of 532 convenience stores across nine states, all of them open 24 hours a day, 365 days a year. The privately-held, family-owned business has approximately 10,000 employees, who reportedly enjoy their

Changing its Stripes

Susser Holdings Corp. at a glance A dynamic marketer Based in Corpus Christi, Texas, Susser Holdings is the largest non-refiner, convenience store operator in Texas, with additional stores in Oklahoma and New Mexico. It operates 516 convenience stores through its Stripes LLC division and is the 19th largest c-store chain in the U.S. Convenience Store

Demographics Driving Cold, Frozen Sales

From movie promotions at 7-Eleven to new flavors, the cold and frozen category is generating some excitement despite the presence of chilly temperatures in many parts of the country. Actually, where you live may well play a large part in what customers want to see in your cold dispensers.  Mike Thornbrugh, manager of public affairs

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