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Kansas Jury: Hot Fuel Not Deceptive

Numerous class-action lawsuits have been filed across the U.S. in 26 states, the District of Columbia and Guam, alleging oil companies and fuel retailers improperly profited from the sale of hot fuel. In a victory for QuikTrip, 7-Eleven and Kum & Go—three c-store retailers in a “hot fuel” lawsuit—a federal jury in Kansas City, Kan.

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Take Your Deli to the Next Level

Sides, combo meals and even small equipment purchases can take your foodservice program from blah to booming. By Erin Rigik, Associate Editor. The International Dairy Deli Bakery Association’s (IDDBA) “What’s in Store 2012” report revealed consumers are buying more prepared meals at convenience stores that provide quality and variety to shoppers. Just being on top

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Connecting With Your Customers

Maximizing time spent right in your own stores is an investment that always pays off. By Jim Callahan. One of the common traits among top quartile chains is that we all invest a lot of hours in our businesses. For all of us, there is a finite number of hours that we can work and

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Excentus Files Lawsuit Against QuikTrip

Suit alleges that Chopper Shopper Fuel Rewards program infringes on patents owned by Excentus. Excentus Corp. has filed a patent and trademark infringement lawsuit against QuikTrip Corp., Midax, Inc. and several companies operating Price Chopper grocery stores. The suit, filed in the United States District Court for the Western District of Missouri for unspecified damages,

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Service to the Fleet

With fuel costs again on the rise, a fleet card network can attract new business while offering fleet managers the safety, security and reporting tools they need to be successful. By Howard Riell, Associate Editor. Fleet cards are a nice piece of business for c-store operators. But the key to keeping that business growing is

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QuikTrip Welcomes Anthony “Showtime” Pettis

XYIENCE schedules Atlanta c-store appearances for UFC lightweight champion. XYIENCE team athlete and UFC lightweight Anthony “Showtime” Pettis is set to make four Atlanta area appearances that include three QuikTrip convenience store locations on April 20-21. Announced earlier this month, Pettis is also scheduled to appear at the GNC store located in the Mall of

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QuikTrip Expands In Kansas City

New Generation 3 stores focus on an upscale experience, fresh food. QuikTrip  is set to debut an additional four next-generation store locations in the Kansas City, Mo. market by the end of 2012, the Kansas City Business Journal reported. That’s up from the estimated three next-generation stores the c-store chain predicted opening in the area

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Des Moines Fights QuikTrip’s Liquor License Request

 Amid fears of increased crime and drunkenness, city officials look to convince QuikTrip to withdraw its request to sell hard alcohol. City leaders in Des Moines, Iowa are scheduled to meet with QuikTrip Wednesday to request that the c-store chain refrains from selling hard alcohol at its Ingersoll Avenue store, for which QuikTrip has submitted

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Fast Nickels vs.Slow Dimes

When it comes to competing in the fuel business, convenience store retailers must fight to maintain their market share. By Jim Callahan. I received an inquiry from a small retailer in the Northeast recently who had lost a huge chunk of his fuel volume due to some fierce new competition. This is an issue that

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QuikTrip Corp. Named To Fortune’s “100 Best Companies” List

Some 45 new QuikTrip stores in 10 states are set to debut in 2012. QuikTrip Corp. has made Fortune magazine’s list of the “100 Best Companies to Work For” for the 10th straight year.  The company ranked No. 66, down from No. 34 in 2011. “It’s humbling, very humbling if you think about the amount

RollerGrill

Driving Foodservice Profitability

Taking steps to promote innovative products and value pricing can elevate the whole roller grill experience. By Heather Henstock, Contributing Editor. When consumers think of convenience store food, roller grill hot dogs are top of mind. Roller grills have developed a mixed reputation over the years, but they remain a staple of c-store foodservice programs

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QuikTrip Adds Blackhawk Gift Card Mall

“Our partnership with Blackhawk Network will provide consumers with a quick and easy solution for all their gifting and telecom needs,” says QuikTrip spokesperson. QuikTrip Corp. has partnered with Blackhawk Network, a provider of prepaid and financial payments products for consumers and businesses, offering its award-winning Gift Card Mall in over 500 QuikTrip locations nationwide.

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Investing in a Foodservice Future

It’s time for all convenience store owners to recognize the overall value of a good deli program. By Jim Callahan. While a solid deli program is part of the convenience store industry’s present, it is destined to play an even larger and more critical part of our future. Whether you are a small chain or

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Building Better Beer Sales

While many trends impact the beer category, the one that will most directly influence how marketers do business is the continued demand for more choices by the consumer.  By Joe Bush, Contributing Editor. It’s been two years since Walgreens jumped back into the beer and wine business, and at least three convenience store operators in

Is Big Oil Losing its Drawing Power?

For many, many years the power of the Big Oil brands was indisputable. They owned the refineries, the stations and the credit card networks to boot. While my father was an Exxon dealer and jobber for more than 30 years I distinctly remember seeing Shell and Texaco credit cards lying around the house. In those

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Facebook Marketing for Convenience Stores

Convenience store chains, like most retailers, pay close attention to transaction counts and sales per customer. Until recently, getting to know your customers as individuals might have seemed costly and out of reach for all but the largest of companies. Having the opportunity to communicate with your customers and getting to know their friends and

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Foodservice Equipment Opens Doors for C-Stores

More and more operators are embracing bakery production and merchandising challenges to create fresh-baked opportunities. By Heather Henstock, Contributing Editor. With tobacco sales in decline and gasoline prices volatile, convenience stores are looking to other categories to draw more customers and improve profitability. Foodservice in its varied forms—from simply hot coffee and frozen beverages to

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XYIENCE Launches Summer Sweepstakes

QuikTrip and independent retailers join XYIENCE in text message-based summer promotion. XYIENCE, maker of Xenergy, the official energy drink of the UFC, is teaming up with its retailers to launch a series of text message-based summer sweepstakes, including one with QuikTrip (QT) Convenience Stores and a second with hundreds of independent convenience stores throughout the

C-store operators are featuring a wider array of products on their roller grills to better compete on the foodservice front.

Roller Grills Grow Up

Thanks to a surge of new products focused on ethnic diversity, the roller grill—the original anchor for most convenience store hot food programs—is hotter than ever before. And the one thing c-store operators like and appreciate most about roller grills is that you hardly notice they’re there. Grills don’t take up much room and can

Go above and beyond your customers’ expectations by offering amenities like clean washer fluid, working squeegees and paper towels.

Looking Good in the Neighborhood

A clean, consistent, upscale image and outstanding service isn’t enough to distinguish your brand anymore—it’s the bare minimum to stay competitive. By Jim Callahan. It’s February and I’m not quite sure about the official name for this dismal season, but this much is certain: I prefer the dog days of summer. This winter has seen

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Turning a Foodservice Profit

The stagnant economy and hefty cigarette taxes have more c-store chains adding extra roller grill items to provide a greater array of hot food options at a value price. By Howard Riell, Associate Editor. Yes, the number of food items that can be prepared on roller grills—hot dogs, corn dogs, taquitos, stuffed breadsticks, kielbasa, grilled

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MotoMart Acquires Two QuikTrip Stores

“Those two stores no longer suited our long-term needs,” QuikTrip Spokesperson says. QuikTrip stores in O’Fallon, Ill., and Cahokia, Ill.,  are set to be converted to MotoMart gas stations and convenience stores, which are owned by Belleville, Ill.-based FKG Oil Co., the Belleville News-Democrat reported. QuikTrip Spokesperson Mike Thornbrugh told the Belleville News-Democrat that while

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QuikTrip Enters Spartanburg, S.C.

Tulsa, Okla.-based convenience store chain QuikTrip is planning to enter South Carolina with a new store at 489 W. Main St., positioning itself for a major entrance into South Carolina, The Spartanburg, S.C. Herald-Journal reported. The 5,000-square-foot Spartanburg store will be one of the first QuikTrips in the state when it opens in late 2011.

Love’s Ranks No. 18 On 2010 Forbes List

Love’s Travel Stops and Country Stores (Love’s) is celebrating its 10th consecutive year on Forbes magazine’s annual list of the nation’s largest privately held companies. The Oklahoma City, Okla.-based operator of convenience stores and travel centers, which debuted in the 2000 Forbes list at No. 446, now ranks as No. 18 among private U.S. companies

QuikTrip Selling Five Stores

Tulsa-based QuikTrip is selling its five Springfield, Mo.-based convenience stores, The Springfield, Mo. News Ledger reported. QuikTrip is focusing its efforts on very large metropolitan markets, and Springfield no longer fits the company’s plans, noted spokesman Mike Thornbrugh. “It’s accurate that the stores ultimately will be sold,” he told the News Ledger. “But there is

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