food

Forging Ahead With Foodservice

Knowing your skill sets when it comes to foodservice is vital in accurately determining which foodservice model will breed the most profitability for your chain. By Erin Rigik, Associate Editor. Co-branding, leasing space to a quick-service restaurant (QSR) and creating a proprietary program all have benefits to c-stores, but knowing the model that is best

mcdonalds

McDonald’s To Test Replacing Foam Cups

Paper cups to take the place of foam cups in 2,000 restaurants in a test that is mostly to affect West Coast locations. In response to a 2011 shareholder resolution filed by shareholder advocacy organization As You Sow, McDonald’s Corp. recently confirmed that it is taking a major step toward possible phase-out of polystyrene foam

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Weighing a Sandwich Strategy

Whether doing it themselves or finding a national partner, convenience store operators are developing food programs with fresh ingredients and quick service. By Heather Henstock, Contributing Editor. Convenience store strategies for sandwich programs are as customizable as the sandwiches themselves. Some opt to develop and prepare sandwich lines in their own commissaries or via made-to-order

mcdonalds

McDonald’s Under Storm

An example of why addressing customer complaints in the age of social media is vital to your business. In today’s social media driven world, customer service is key to positive word-of-mouth, no matter the size of your chain or the scope of the complaint. If you doubt the seriousness of addressing customer complaints in a

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Manitowoc Foodservice Announces Employee Promotion

Manitowoc Foodservice announces the promotion of Kathy Veder to the newly created position of vice president global accounts, Wendy’s, Chick-fil-A and Arby’s. In her new role, Veder will focus on marketing initiatives including strategic direction, product line management, business development, customer service and delivering on our promise to our end-user customers. Veder has over 20

Time to Get Fresh

If you’re not doing foodservice, consider this your call to action. As the economic downturn eases, the restaurant industry will see a gradual improvement in 2010, according to the National Restaurant Association’s 2010 Restaurant Industry Forecast. Industry sales are expected to reach $580 billion this year, up 2.5% in current dollars over 2009. But that’s

The 2010 Foodservice Report

Convenience store operators still not convinced foodservice is the future take heed. The National Restaurant Association (NRA) is predicting record-high sales of $580 billion in 2010. Furthermore, of the 70 different retail segments NRA tracks, the group identified convenience stores as the food industry’s “bright spot” when it comes to meeting consumer demand for fresh

Compete With QSR’s

Lettieri’s has selected five top-selling sandwiches from the QSR industry for their new Market Selects menu line. Lettieri’s has also made each sandwich bigger, better and bolder than traditional fast food fare, helping retailers compete with the QSR industry. Currently, the five Market Selects sandwiches include, spicy chicken, BBQ rib, country fried steak, big cheeseburger

Brand Appeal

TOP PERFORMERS Subway McDonald’s HONORABLE MENTIONS Blimpie Burger King Arby’s Quiznos As foodservice becomes an increasingly important c-store offering for driving traffic, retailers face an important question: Partner with a with a known QSR that offers brand recognition and a proven track record, or invest the time and energy to build a program from the

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