Freebies and deals abound. National Coffee Day is this Saturday, Sept. 29, and many businesses are kicking off the celebration early to maximize a chance to sample their brew to customers. While not all coffee chains have climbed on the National Coffee Day bandwagon—Starbucks, for example, has yet to announce its participation this year—many c-stores, [...]
Calorie signs, a new app, and more healthful options are headed for McDonald’s. McDonald’s plans to begin posting calorie counts on all its menus next week — a move that will likely pressure other QSRs to follow suit. At the same time, the company introduced several menu additions aimed at making its offerings more healthful, [...]
A market study takes a close look at the generational differences in eating habits of Americans to help the retail and foodservice industries Packaged Facts released a report that analyzes America’s mealtime tendencies and eating habits. The study titled “How We Eat: Retail and Foodservice Opportunities in When and Where America Eats” reports that age [...]
“Millennials are a critical consumer group to the foodservice industry, and finding ways to market to them can be difficult because they have high and varied expectations,” says Sara Monnette, director of consumer research for Technomic. Consumers’ positive outlook of the future indicates that they may increase spending on foodservice within the next year, according [...]
Knowing your skill sets when it comes to foodservice is vital in accurately determining which foodservice model will breed the most profitability for your chain. By Erin Rigik, Associate Editor. Co-branding, leasing space to a quick-service restaurant (QSR) and creating a proprietary program all have benefits to c-stores, but knowing the model that is best [...]
Blake Newton of Gunnison, Utah, who worked his way from sandwich artist to Subway franchise owner, was the recipient of a 2011 SUBWAY Franchisee of the Year Award. For the second year in a row, the SUBWAY restaurant chain has been awarded the No. 1 ranking in the Franchise Direct Top 100 Global Franchises Rankings, [...]
Paper cups to take the place of foam cups in 2,000 restaurants in a test that is mostly to affect West Coast locations. In response to a 2011 shareholder resolution filed by shareholder advocacy organization As You Sow, McDonald’s Corp. recently confirmed that it is taking a major step toward possible phase-out of polystyrene foam [...]
Foodservice customers are becoming value-conscious, a reflection of current economic conditions. Consumers are now expecting better value in terms of price, service, consistency and food quality. By John Lofstock, Editor. Bringing consumers into convenience stores to buy food requires a great offering at a good price. But with all the competition for share of stomach, [...]
“Convenience stores are increasingly falling into the same consideration set as fast-food restaurants,” says Technomic director. As convenience stores continue offering busy consumers more options for meals and snacks, new research by Technomic finds consumers are taking advantage of the expanding foodservice options, many times at the expense of quick-service restaurants. Of consumers polled on [...]
Brenton Investment Corp. is set to build a new prototype design as it sets its sights on growth through new builds. By Erin Rigik, Associate Editor. With 11 years under its belt and 13 successful convenience stores throughout southern Louisiana, Brenton Investment Corp. is ready to grow its fleet of Hit-n-Run Food Stores beginning with [...]
An example of why addressing customer complaints in the age of social media is vital to your business. In today’s social media driven world, customer service is key to positive word-of-mouth, no matter the size of your chain or the scope of the complaint. If you doubt the seriousness of addressing customer complaints in a [...]
Krispy Krunchy delivers first class graphics, food, product, and training. Training is a critical element of transcending an average program into a huge success for your operation. From inception to re-training, Krispy Krunchy service is second to none. What you expect from first rate QSR’s you’ll get from Krispy Krunchy. New wing program being offered [...]
Foodservice operators must regularly develop new products and tweak old ones to pique consumer interest and attract repeat business. By Heather Henstock, Contributing Editor. Nice N Easy Grocery SHOPPES has long offered salads and sandwich melts. But the two menu lines didn’t reach their full potential until the convenience store chain hired three trained chefs [...]
New this year, the Porter South TA location now offers hungry guests a fresh sandwich option. TravelCenters of America LLC (TA) has opened a Subway restaurant in Porter, Ind., on the south side of I-94. The Porter South TA is a new location added to the TA system earlier this year. It is an ancillary [...]
Manitowoc Foodservice announces the promotion of Kathy Veder to the newly created position of vice president global accounts, Wendy’s, Chick-fil-A and Arby’s. In her new role, Veder will focus on marketing initiatives including strategic direction, product line management, business development, customer service and delivering on our promise to our end-user customers. Veder has over 20 [...]