Dennis Peters has no complaints about the proprietary fresh chicken program at two of his 24 Friendship Foods stores in Ohio. It’s popular, it’s profitable and it’s been a proven concept for the past 12 years. Well, maybe there’s one complaint. It’s a little too fresh. Not “peck-you-on-the-hand-when-you-grab-it” fresh, but certainly fresh enough to see [...]
A busy salesman on the way to his next appointment pulls into a Spinx convenience store to fill up his tank. It’s almost 1 p.m. and he hasn’t stopped since his day began just before 9 a.m. While pumping fuel, he glances at the color monitor built into the gas pump. He looks closer at [...]
Don Glenn and Jake Leatherman had just wrapped up three store visits to Atlas Oil customers in southern Michigan when their conversation turned from coffee to a slightly more slippery substance: petroleum. “Four dollars,” said Glenn, director of retail sales at Taylor, Mich.-based fuel distributor Atlas. “That’s where everybody’s world changed.” Leatherman, Atlas’ senior retail [...]