the key to consistency

the key to consistency

When a particular category— say, foodservice—accounts for almost 12% of the industry’s total inside sales (which it did last year, per the National Association of Convenience Stores’ State of the Industry report), retailers will work to control it as much as possible. In fact, retailers have spent millions of dollars and man-hours to add cost [...]

valeros got a brand new bag

valeros got a brand new bag

Valero expects customers to munch as many as 1.5 million bags of its new Fresh For years Valero Energy Corp. has offered a proprietary line of sandwichesunder several brand names. Two years ago it took a step into the bottled watercategory with three packages of spring water under its Fresh Choices label.Its most recent proprietary [...]

deliverance

deliverance

Pizza delivery didn’t work out as expected for this small Carolina chain. Mike and Brad Woodie were probably the type of kids who weren’t afraidto fall off their bicycles. The two—president and vice president, respectively,of Woodie’s (Charlotte, NC)—looked at the neighborhood around their newestWoodie’s store in uptown Charlotte and saw loads of high-rise apartments, condosand [...]

something to cluck about

something to cluck about

Any fresh chicken program requires dedication, but see how a little ingenuity earned these retailers recognition and, oh yeah, thousands of dollars in chicken sales per week. By Kate Quackenbush, Managing Editor Despite their obvious size differences, 170-store Fas Mart Convenience Stores,23-store Johnson Oil and single-store operator One Stop Convenience Store allhave one thing in [...]

effortless eats

effortless eats

A gourmet sandwich program gives Kwik Chek added food sales and additional menu items without adding labor. For a company whose foodservice strategy started out as “fry it, box it and hope they buy it,” Kwik Chek Food Stores (Bonham, TX) has come a long way. About 12 years ago Kwik Chek realized it had [...]

making over mainway

making over mainway

Irving Oil’s Mainway stores make way for BLUECANOE, an uncommon concept driven by best-in-class service, an intense focus on fresh foods and a unique sense of humor. People don’t pay much attention to washroom signs. But at IrvingOil’s new Bluecanoe stores, the signs are tough to ignore. Tim Guen, senior brand manager for the Portsmouth, [...]

casework

casework

Rotisserie chicken. Cold sandwiches. Pizza. Fresh fruit. Display cases boost the sales potential of any food item. Display cases hold and merchandise products effectively and offer customers a quick showing of the operator’s menu selections. The idea is to give Mr. Customer the opportunity to view the retailer’s fare—and increase the likelihood of him making [...]

casing the deli

casing the deli

Some O’Connell Oil stores receive upwards of 30 call-ahead orders per day. Store-made sandwiches are popular, but deli meats and platters are the big draw. Which came first, the deli or the sandwich program? Pittsfield, MA-based O’Connell Oil may be in the minority, but it was trying to become a destination for deli meats long [...]

in the q

in the q

Anchored by Starbucks and other powerful food brands, Canadian Tire’s ’Q’ concept could have a dramatic effect on the retailing landscape north of the border. Canadian Tire Petroleum has sold gasoline since 1958, but even the company’s president will admit that its traditional convenience store offer has been less than imaginative—until recently. Canadian Tire Petroleum’s [...]

fine dining at the circle k

fine dining at the circle k

A critic’s mock cooking competition paints convenience stores in a slightly more refined light. (Note the use of the word slightly.) Are the words “convenience store” and “gourmet foods” mutually exclusive? With a little help, according to one non-scientific “study,” virtually any convenience store can supply the goods for a delightful night of fine dining. [...]

firstclass foodie

firstclass foodie

Trend-setting fuel marketer Bill Knight serves up ’chef-crafted meals to go’ at his amazing NexStore MarketPlace in one of South Florida’s most affluent locales. The birds living in the lush foliage adorning the NexStore MarketPlace in South Florida’s affluent Boca Raton community couldn’t have it much better. Thrushes and mockingbirds look happy and well fed, [...]