Putting flow first fuels success. In a fiercely competitive world where declining fuelmargins are forcing companies to find new ways toincrease the bottom line, can small and mid-sizedconvenience store chains stay ahead of the game? According to Jeff Morris, president and CEO of Alon USA, theycanprovided they manage cash and credit wisely, make a pointof [...]
Experts are warning that fuel prices are likely toremain high until January 2007 as demand for petroleum products soars due to market shortages causedby the damaged pipelines out of BP
Just two months after Convenience Store Decisions was first to announce details of Tesco's foray into the U.S. market, we were able to get an exclusive tour of FamilyMart's operations in Southern California with Shiro (Sho) Inoue, president and CEO of Famima Corp., the Japanese retailer's U.S. subsidiary. Inoue's candid interview, part of our "2006 [...]
Japan’s FamilyMart, whose Famima convenience store brand is attracting an upscale clientele in Southern California, readies expansion to several new markets and New York City may be on the agenda. With the experience of operating 12,452 convenience stores worldwide, Tokyo-based FamilyMart Co. felt the time was right to take on the complex U.S. market. So [...]
New Sun Stop prototype appeals to women, elderly shoppers. Getting more stores and giving better customer service are two tried-and-true ways to boost c-store profits, so when Southwest Georgia Oil Co. (SWGO) decided to grow its business, both tactics made the short list. But a thirdand much less conventionalapproach seems to be working even better: [...]
With the development of a new convenience store format to be unveiled in California early next year, UK retailers and analysts say marketers should prepare for Wal-Mart, Part II. By Andrew Don Not since The Beatles has a British invasion been so eagerly anticipated. But UK market observers warn that Tesco’s reputation as a bigger, [...]
Years ago, communities had little voice in whether a store would be built.But as markets grew more saturated, communities felt as though they were losingtheir identities. "Today, four or five people sit on a board and make the decision whether astore will be built," says Jim Fiene, senior vice president of Open Pantry FoodMarts of [...]
Keeping a close eye on competitors, and an even closer eye on the changing needs of customers, is the key to becoming a destination. The late ’90s brought a lot of changes to Bill Gordy’s Delmar, DE-based convenience store business. As he witnessed the beverage category explode with the introduction of new SKUs, he saw [...]
CSD examines the financial hurdles the industry faced over the past 10 years, and how retailers will compete in the future. Since the first 7-Eleven opened its doors more than 75 years ago, the industry has served as a home for entrepreneurs and family-run businesses focused on meeting the everyday needs of busy consumers. Through [...]
Chevron Corp. (San Ramon, CA) has opened 43 ExtraMile Convenience Stores in the Seattle market. The stores feature a fresh look, healthier snacks and premium coffee, as well as easy access to chilled waters, energy drinks and more appetizing to-go food options. The ExtraMile stores opened throughout the city this summer to develop a potential [...]
Customers pulling in to one of Jerry Dorminey's NASCAR-themed convenience storesor travel centers are immediately drawn to the Nextel Cup car on display (above).Thanks to his racing connections (he owned his own race team in the 1960s and'70s), he's able to put an actual racecar on each property, like a shiny metalcalling card beckoning the [...]
Forgive me if this note gets too personal. About 12 years ago, my then-girlfriend (now wife) Donna and I were traveling the Garden State Parkway to pursue some R&R down the Jersey Shore. Ninety minutes into our trip, we pulled off at the Frank S. Farley travel plaza to load up on provisions and to [...]
Barbecuing brisket wasn’t anywhere on Rudolph Aue’s agenda in 1929, when heopened his one-pump country store in the tiny community of Leon Springs, TX,just a few miles west of San Antonio. In fact, it wasn’t until 60 years later,when Aue sold the operation, that the pit was first lit. The buyer was restaurateur Phil Romano, [...]
To hire and retain co-workers that are a cut above, KWIK TRIP offers benefits that are a world apart. by Jay Gordon, Editorial Director Every new Kwik Trip store built since 1991 is owned by Convenience Store Investmentsand CSI is owned by all full-time Kwik Trip co-workers with five or more years of service. CSI [...]