Until recently, e-cigs have been sold through traditional tobacco stores that normally expect a keystone or 100% markup on items other than cigarettes. Though it is hard to determine the number of e-cig users in the U.S., the National Vapers Club estimated that about a million people used e-cigs last year, so it certainly is [...]
International fare and regionally produced ingredients are the hottest trends in deli department foods, according to “What’s in Store 2012,” the recently released annual trends publication of the International Dairy-Deli-Bakery Association (IDDBA). Eighty-two percent of consumers enjoy visiting supermarket delis that feature newer and trendier items, regardless of whether they regularly purchase these items. Delis [...]
Despite fast-changing customer expectations, shortened product and retail life cycles and rapid technological advancements, many retailers have not taken advantage of opportunities to innovate. By applying new perspectives to established ways of doing business, convenience store retailers can strengthen their competitive and financial positions, improve the customer experience and create a new life cycle of [...]
The University of Northern Colorado has rolled out a new convenience store brand to satisfy student cravings with products they need at prices they can afford. By Erin Rigik, Associate Editor. When students rolled into the University of Northern Colorado’s (UNC) University Center this fall, Munchy Mart was waiting. The brand new 1,250-square-foot convenience store, [...]
MSA and Paradigm Sample, in partnership with Convenience Store Decisions, examine the market basket of 18-34-year-old convenience store shoppers. By Trish Temmerman, Contributing Editor. Numerous reports are being written about connecting to and interacting with the Millennial (18-34 year-old) generation. These Millennials, numbering 71 million-plus according to the 2010 U.S. Census, are a key shopper [...]
One in four coffee drinkers are now choosing gourmet products daily as younger consumers embrace upscale brews. By John Lofstock, Editor. Coffee consumption tracks strong and steady, according to the National Coffee Association’s (NCA) National Coffee Drinking Trends, with sales data suggesting a solid footing for future growth. Rebounding youth consumption, strong gourmet allegiance and [...]
Top-quartile chains continue to post strong sales across all food segments, while retailers express confidence for healthy category growth throughout 2012. By David Bishop, Contributing Editor. We all know times are tough. The consumer is looking for greater value at a time when retailers are focusing on being competitive without losing their shirts. Retailers recognize [...]
Convenience stores are embracing the latest equipment as they look to keep up with QSRs and fast casual restaurants. By Marilyn Odesser-Torpey, Associate Editor. In the summer, customers line up from morning until evening at Maverik convenience stores to take the f’real machine for a spin. From the time the North Salt Lake City-based chain [...]
New products and core beverages will always drive cold vault sales. Retailers have to know how to market them effectively to maximize profitability. By Howard Riell, Associate Editor. Bottled water sales continue to rise steadily, which is good news for overall packaged beverage sales in convenience stores. NACS reported recently that in the wake of [...]
Despite the weak economy, consumers continue to indulge in candy. By Joe Bush, Contributing Editor. The confectionery retail market has grown across all trade channels, but convenience stores have outpaced the overall retail market. Iconic brands (Hershey, Nestlé, Mars) prowl the chocolate landscape and provide consumers an affordable indulgence in a bitter economy. According to [...]
Convenience stores have evolved from being a destination for cigarettes to a destination for tobacco products as a whole. By Joe Bush, Contributing Editor. It was inevitable that the conversation on convenience store cigar sales would shift eventually from rapid growth to supplier relations, category management and marketing. As cigarette regulations and prices and taxes [...]
While some c-store operators are gingerly testing the waters of healthy lunch and dinner solutions, others have plunged right in as the tide of consumer demand moves steadily toward fresher fare. By Marilyn Odesser-Torpey, Associate Editor. With the opening of its latest store in Marshfield, Mass., Tedeschi Food Shops launched a new initiative that puts [...]
Given that the morning daypart is such a high-growth segment, it should be no surprise that the industry’s leading retailers are focusing a lot of effort on solidifying their offerings. By John Lofstock, Editor. Americans are more amenable to buying meals at convenience stores, but won’t budge when it comes to quality, price or convenience [...]
While LED lighting has helped many businesses reduce their carbon footprint, each retailer must decide if the endeavor is a worthy long-term investment. By Pat Pape, Contributing Editor. During holiday season 2011, the 74-foot Norway spruce in New York City’s Rockefeller Center was covered in 30,000 multicolored light-emitting diodes (LED). Those glowing decorations were an [...]
Offering quality customer service with bilingual employees and traditional foods can drive retail loyalty among the growing Hispanic population. By Erin Rigik, Associate Editor. Today, Hispanic food is mainstream and attractive to a wide array of demographics seeking spicier flavors, but the secret to keeping your Hispanic customers’ repeat business lies in more than just [...]