Training and preparing employees for advancement is one proven method for attracting and retaining these talented workers. By Mel Kleiman, Contributing Editor. In the course of my more than 25 year’s of consulting and professional speaking work about how to recruit, select and retain the best frontline employees, I have identified one common case of…
TA Dominates Driver Satisfaction Survey
TravelCenters of America LLC has announced the results of the fifth annual “Voted Best” survey. The survey was conducted during August and September 2011, by Overdrive Magazine.“The 2011 survey results show a clear and growing preference by drivers for what we call the Full-Service Advantage. Our Petro Iron Skillet restaurants and TA Truck Service facilities…
Family Express Debuts New Corporate Headquarters
Valparaiso, Ind.-based Family Express is celebrating the opening of its new corporate headquarters. The 30,0000-square-foot facility not only features offices and a fitness center, but combines its Valparaiso, Ind., and Lafayette Ind., training centers into one cyber training center, including a fully-merchandised Family Express store, built to scale with equipment and gas pumps. The new…