Proposed changes by the Department of Labor and the National Labor Relations Board could drastically change how employers interact with their workforce. By Jeffrey Usher, Contributing Editor. In recent months, the words “unions” and “collective bargaining” have been spoken in the media, at social gatherings and in business meetings more than they have been in…
Fostering Better Communication Through Franchise Advisory Councils
By John Matthews, founder and president of Gray Cat Enterprises Inc. Establishing a Franchise Advisory Council (FAC) as a formal communications system to ensure franchisees input with regard to store marketing & operations is a natural stepping-stone for a growing franchise operation. FAC representatives are an indispensable part of the communication system in that they…