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Oasis Stop 'N Go, Mid Pac Petroleum Join the Dropoints Redemption Network

Customers can instantly drop the price at the fuel pumps by up to $1 using their Dropoints card. In effort to offer greater rewards to its loyal customers, Oasis Stop ‘N Go, of Twin Falls, Idaho, and Mid Pac Petroleum, based in Honolulu, Hawaii, and have joined the Dropoints redemption network. Their gas stations combined

Are Customers Always Right?

As anyone even remotely associated with the service industry will tell you the customer is king. But a new book is challenging that theory and takes a critical look at the true value of disgruntled customers. For example, in a retail setting, the squeaky wheel almost always winds up getting the grease. Customers tend to

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TA Expands Loyalty Program Benefits

Professional drivers can now redeem UltraONE points for merchandise in new online merchandise catalog. TravelCenters of America LLC has unveiled a new online merchandise catalog for its UltraONE loyalty program members. Now, professional drivers have thousands of top quality, name brand rewards from which to choose – items that can be obtained using UltraONE Points

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Cultivating Loyal C-Store Customers

An effective rewards program can drive new business and increase the average ticket ring with existing customers. By Howard Riell, Contributing Editor. There was a time when loyalty programs were tools used by large chains to reward customers for their daily business. But the times have changed. Convenience store operators of all sizes are now

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Winn-Dixie Expands fuelperks! Rewards Program

“By enrolling in this free program, and taking advantage of our many Bonus fuelperks! Rewards items inside the stores, our guests will be thrilled by how much they will save at the pump,” says Winn-Dixie spokesperson.   Winn-Dixie Stores Inc. is expanding the fuelperks! Rewards Program throughout central Florida. This expansion will include 62 Winn-Dixie

CITGO Leads Food Drive

Local CITGO retailers are partnering with the Plymouth Whalers and WCSX radio to collect food for needy families this holiday season. The first 10 people who donate 10 non-perishable food items at the WCSX Van hits will receive a $10 CITGO gift card, a free pair of Whalers tickets and a raffle ticket for a

Mac’s Offers Free Popcorn

To commemorate Remembrance Day and as the latest element of the We Salute Our Heroes initiative to honor and aid Canadian troops, Mac’s convenience stores are rewarding customers with a free bag of popcorn, The Province reported. Customers who enter any Canada-based Mac’s Convenience Store from Manitoba to B.C. today will receive one large, 190-gram

Rewards Integration At The Car Wash

Intelio Technologies inc., a self-service marketing provider, has developed an interface to allow the leading brands of car wash entry systems to interface with Kickback Rewards Systems (KRS). The new interface allows car wash operators who utilize the Unitec Wash Select II or Ryko AMTT, Ryko AMTT CS and Intelio Activa entry systems to interface

Winn-Dixie Offers Flu Vaccinations

Winn-Dixie Stores Inc. plans to offer flu vaccinations on a walk-in basis and through vaccine clinics at all of its in-store pharmacies beginning Sept. 1. Customers using their Winn-Dixie Customer Reward Card will receive a $5 discount off the $28 flu vaccine ($23 with the Customer Reward Card). Winn-Dixie’s pharmacies also are offering a new,

Kroger and Shell Join Forces

The Kroger Co., has teamed up with Shell to give customers in Dallas- Fort Worth and surrounding communities the chance to earn fuel savings at the pump. The exclusive alliance provides Kroger shoppers the opportunity to save on fuels by using their Kroger Plus Card. Beginning Aug. 30, every time Kroger customers in the area

Valero Launches Rewards Club

Valero Marketing and Supply Co. has partnered with Outsite Networks to launch the Valero Rewards Club loyalty program in its wholesale marketing channel of 4,000 sites. This is the first scalable, customizable loyalty program offered by a major oil company that is deployable across a diverse set of dealer and distributor stores and geographic regions.

Rutter’s Congratulates Fourth Winner

York, Pa.-based Rutter’s Farm Stores’ summer gas giveaway has reached the half-way point in its 2010 journey. Customer David Wagner of Littlestown, Adams County, Pa., is the fourth of eight lucky Rutter’s customers who will receive free gas for a year in the company’s “Fuel Up Free!” contest. The contest runs through Aug. 29, with

QuikTrip Expands Rewards Debit Card Program

QuikTrip is expanding its QuikTrip Rewards Debit Card program, using Tempo’s affinity debit card platform and re-issuing the cards with Tempo partner First Bank & Trust of Brookings, S.D., part of Fishback Financial Corp. Tempo-powered affinity debit cards link to consumers’ existing checking accounts and can be used everywhere Discover cards are accepted. The QuikTrip

Speedway Adds Speedy Rewards Pay Card

Speedway SuperAmerica LLC (SSA), has partnered with the National Payment Card Association (NPCA), a provider of merchant branded PIN-based debit cards, in taking their Speedy Rewards loyalty program to the next level through the introduction of the Speedy Rewards Pay Card. Speedy Rewards members can now turn their loyalty card into a debit card by

CVS/pharmacy Delivers More Rewards

CVS/pharmacy’s ExtraCare rewards program is paying off for customers. Cardholders received a combined total of more than $1.9 billion in savings and rewards throughout 2009 by using their ExtraCare card each time they shopped at CVS/pharmacy or online at CVS.com. “In 2009, Americans continued to cut costs and look for new ways to help stretch

Ronald Samuel Wins Sunoco’s “Free Fuel 5000”

Sunoco has awarded 5,000 gallons of gasoline to the winner of its 2009 Free Fuel 5000 promotion, Ronald Samuel. As the official fuel of NASCAR, Sunoco’s “Free Fuel 5000″ promotion offered millions of Sunoco customers a decal identical to the ones on every racecar in NASCAR’s three top series. By getting spotted with a decal

The Coffee Battle Brews

Convenience store operators need to focus on meeting consumer demand for a quality cup of coffee as McDonald’s, Dunkin’ Donuts, Starbucks and Caribou all announced plans to step up their brew programs to reel in consumers during a tough economy. About 54% of the adult population in the U.S. classify themselves as coffee consumers, according

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