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Baked to Perfection

As c-stores enhance their coffee and foodservice programs, operators look to fresh bakery to complete the package. By Heather Henstock, Contributing Editor. Convenience stores are investing heavily in store remodels and an experienced staff to create a bigger, better fresh foods program for customers. Too often they fall short in the bakery category, but a

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Joe Coffee Launches Website

Joe Coffee has introduced a new Website: Joeknowscoffee.com. Midwest roaster Paramount Coffee Co. recently launched the improved, interactive Website so customers can place orders or find out what Joe’s up to. Joe Coffee includes “Tall Dark and Handsome,” a dark roast, “Wake Up Joe,” a medium roast, “Joe’s Gal Hazel,” a hazelnut blend, and “Unleaded,”

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Dunkin’ Donuts Runs Black Friday Twitter Promotion

Some lucky followers will receive a Keurig brewer and box of Dunkin’ Donuts K-Cup packs. Dunkin’ Donuts is helping customers kick off the holiday shopping season by putting the “K” in Black Friday, brewing up a special Twitter promotion that gives fans the chance to win an early holiday gift – a Keurig brewer and

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Free Coffee Fridays

Customers who stop into Cumberland Farms on a Friday this November can enjoy a free cup of coffee in the size of their choice. Cumberland Farms is offering Free Coffee Fridays this November. On Nov. 11, 18 and 25 customers can receive a smooth cup of Cumberland Farms’ Farmhouse Blend coffee—any size, any way they

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Starbucks Looks To Reinvent Juice Segment With Acquisition

After buying Evolution Fresh Inc., Starbucks vows to create a never before seen retail model as it introduces a new health and wellness business based around the juice brand. Starbucks Corp. has acquired the San Bernadino, Calif.-based juice business Evolution Fresh Inc. for $30 million as part of a larger effort to move beyond just

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Pilot Flying J Opens New Travel Center

“The travel center will serve this community through products and services as well as contribute to the local economy through jobs and tax revenue,” says Pilot Flying J CEO. Pilot Flying J recently opened a newly acquired travel center in Collins, Mo., and will remodel the Pilot Travel Center to feature full amenities for professional

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Jr. Joins Java Family

Midwest coffee roaster Paramount Coffee Co. has introduced a new eight-ounce addition to the “perfect cup of Joe” family of coffee blends: Jr. Coffee. The family of Joe Coffee Products includes Joe, Joy and Jr. Joe comes in four true-brew blends: “Wake Up Joe” medium roast, “Unleaded” medium roast decaf, “Tall, Dark and Handsome” dark

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Convenience Store Chains Celebrate CofFREE Day

Some c-stores are offering free hot dispensed beverages and other coffee deals on National Coffee Day. Thorntons, Kangaroo Express and 7-Eleven are among the c-store chains participating in National Coffee Day, today, Sept. 29.   To celebrate CofFREE Day, Thorntons is offering  a free coffee, cappuccino, or hot chocolate to every customer who visits a

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Wilson Farms Donates To Leukemia & Lymphoma Society

Fundraiser and promotion draw customers to Wilson Farms’ dispensed beverage section. Wilson Farms is donating $8,296 to the Leukemia & Lymphoma Society, following last week’s Coffee Day fundraiser. On Sept. 13, Wilson Farms celebrated Coffee Day, during which customers helped Wilson Farms fight blood cancers by simply purchasing a hot dispensed beverage including coffee, hot

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McLane-NATSO Quarterly Index Up 24%

Hot dispensed beverages up 54% for the three-month period, ended June 30, 2011. Total merchandise purchases by truckstops nationwide served by McLane Corp. increased 24% during the 2011 second quarter, compared with a year earlier, led largely by hot and cold beverage sales along with commissary, foodservice, dairy and deli sales, according to the McLane-NATSO

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Capitalizing on Coffee Trends

Hot beverages anchor the industry’s foodservice offering, but the category is also a top in-store destination and among the most profitable.   By Howard Riell, Associate Editor. Numbers don’t lie–and when it comes to consumers and coffee, they show a category poised for even greater growth in the months ahead.Coffee consumption among consumers aged 18-29

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Quick Chek Donates In Memory of Sept. 11

FealGood Foundation raises awareness about the health effects the first responders of Sept. 11 face today.   In remembrance of those lost on Sept. 11, Quick Chek is donatating 11 cents from each cup of coffee sold on Sunday, Sept. 11 to the FealGood Foundation. The FealGood Foundation is a non-profit organization, dedicated to raising awareness

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Clark Brands Signs Foster Blue Water Oil

“We’re proud to have Foster Blue Water as a Clark licensee,” says Clark CEO. Clark Brands LLC announced that Foster Blue Water Oil of Richmond, Mich., has branded with Clark. The partnership will continue the growth of the Clark brand in southeast Michigan. Clark will provide customized branding and marketing programs as Foster Blue Water

Coffee’s Popularity Surges

You wouldn’t think something as simple as coffee could prove to be so complex a phenomenon—or one so indispensable to Americans. Turns out America can see its reflection in a cup of coffee—its economic worries, its desires for variety and small-scale luxury, and even its hopes for a brighter future. All of that swirls together

Starbucks Flavored Coffee Reaches Supermarkets

Starbucks Corp. flavored coffee is headed to U.S. grocery stores this June, BusinessWeek reported. Customers will have the chance to buy vanilla, caramel and cinnamon flavored varieties from Starbuck’s new Natural Fusions line to brew at home. The 11-ounce packages will be available for a suggested retail price of $8.99. About 60% of Starbucks customers

Joe DePinto Stars On The CBS Show

On Sunday, Feb. 21, 7-Eleven’s President and CEO Joe DePinto appeared on the CBS show Undercover Boss, going incognito at his company, disguised as new recruit “Danny.” DePinto got a taste of life at the store level, making coffee, cleaning restrooms, riding in a delivery truck, working the graveyard shift and learning the ropes at

Quick Check Donates To Ramsey N.J. Ambulance Corps.

Ramsey, N.J. Quick Chek representatives have presented a donation of $1,234 to members of the Ramsey Ambulance Corps. The donation represents $0.25 for every sub, sandwich and wrap sold during the store’s first 30 days in operation following its recent grand opening celebration.  Located at 40 N.J. State Route 17 North, the new store includes

Retailers Counting on COFFEE

Ten years ago, “experts” warned the coffee industry was becoming saturated; then they said it again five years ago and once more two years ago. Turns out they were wrong every time. There’s not a convenience store operator in America who doesn’t work at building coffee sales and expanding dayparts thanks to the category’s excellent

Rutter’s Invites Customers To Stay A While With Free WiFi

Rutter’s is reminding customers that it has free WiFi at select locations, allowing customers who stop in for coffee to sit down with their laptop while they finish a hot dispensed beverage. The WiFi at Rutter’s can instantly be accessed once customers are within a certain distance from select locations. A customer’s digital device, whether

Investing in a Foodservice Future

At first look, boosting business with breakfast sales may seem like a strange idea in these tough economic times as today’s high unemployment means fewer workers stopping for breakfast en route to work. The fact that teenagers and men between the ages of 18-35, who are some of the c-store industry’s most frequent visitors, have

New Products Keep Food Sales Fresh

Sophisticated customers are demanding foodservice programs that keep the menu fresh by rotating options and adding new products and flavors. Dan Rotherham, director of operations at Feather Petroleum Inc., which operates 18 Stop ‘n Save c-stores in Colorado, has seen firsthand how adding new products and streamlining store menus has helped business. “We strive to

Make Coffee More Profitable

Tips for Preparing the Perfect Cup • Always use fresh, filtered water. • Always use fresh, whole bean coffee. Coffee is perishable: use within two weeks of roast date. • Store coffee beans in an air-tight container away from heat, light and moisture. No freezer or refrigerator. • Grind just before brewing—a timer will help

Frozen Sales Heating Up

Since its invention about half a century ago, the frozen dispensed beverage has become a convenience store tradition, with three out of every four U.S. convenience outlets housing a frozen beverage bar. While frozen dispensed beverages are not a huge portion of the typical store’s overall sales, the product is profitable, thanks to a gross

Cultivating Loyal Customers

Savvy c-store operators are using customer loyalty/scan-data-analysis programs to improve merchandise planning, forecasting and point-of-sale (POS) data management, and to provide a technology platform for long-term growth. When done well, the inevitable result is to empower store personnel to react quickly, make more informed decisions and improve cost effectiveness, so they can simplify customers’ lives.

Developing a Late Night Menu

C-store operators burning the midnight oil thinking of ways to increase their business may have inadvertently stumbled upon their answer. While late night has grown into an identifiable daypart on its own, too many retailers either haven’t yet recognized it as such or simply don’t have the traffic to warrant promoting it. But for those

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