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Chandler Oil Gets an Upscale Facelift

David Miller renovates his flagship Chevron store in 45 days. He is expecting a 20% sales lift from his investment. When David Miller, president of Chandler Oil Chevron, decided to remodel his 3,000–square-foot Chandler, Ariz., store last year, he knew it was crucial to his customers, as well as to his business, that he keep

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Sunoco Reports Fourth Quarter 2010 Results

Sunoco “finished the year with $1.5 billion in cash, achieved growth in our retail and logistics businesses and improved the competitiveness of our refineries,” says CEO. Sunoco Inc. has reported its fourth quarter results for 2010, including net income attributable to Sunoco shareholders of $87 million ($0.72 per share diluted) compared to the net income

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Gulf Oil Expands At Record Speed

Gulf Oil moves into 12 states and rebrands 400 stations in one year since announcing its national expansion. Marking the one year anniversary of acquiring the full national rights to the Gulf Oil brand from Chevron Corp., Gulf Oil, LP has achieved several significant milestones in its cross-country expansion. During this time, Gulf Oil has

Four PS Food Mart stores feature a drive-through window where customers can order  cigarettes, milk and other products without leaving their car.

Connecting with the Community

For convenience store operators, being a good corporate citizen isn’t something they can take lightly. In fact giving back to the community should be considered the cost of doing business, and it should be part of a company’s long-term mission. Giving back is something Folk Oil Co. takes seriously. This fall, the company’s PS Food

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Thorntons Named Top Place To Work in Louisville

Thorntons Inc. has been ranked as one of the top workplaces in Louisville for 2010 in a survey conducted by the Louisville Courier-Journal newspaper. Thorntons employs 625 people at 44 Kentuckiana store locations, with over 2000 team members companywide throughout Illinois, Indiana, Kentucky, Ohio, and Tennessee. “It’s a great honor for Thorntons to be named

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Toot’n Totum Debuts New Prototype Design

CBX, a strategic branding and retail design consultancy, has completed a new prototype design for Toot’n Totum, a 62-unit privately held convenience store/gasoline retailer based in Amarillo, Texas. The fast-track design, which debuted November 2010 in Amarillo, is housed in a newly built facility. CBX completed a new identity for the store and Toot’n Totum’s

The Rise of the Aztec Empire

San Diego State University At a Glance San Diego State University (SDSU), founded in 1897, is the fifth-largest university in California with a student body of approximately 38,000 full- and part-time students. Its retail arm, Aztec Shops Ltd., was founded in 1932 as a not-for-profit corporation that functions primarily as an auxiliary of the university.

Nice N Easy Named CSD’s 2009 Chain of the Year

Nice guys do finish first. Nice N Grocery Shoppes Inc., the Canastota, N.Y. operator of 82 convenience stores, was named Convenience Store Decisions’ 2009 Convenience Store Chain of the Year. Nice N Easy will be honored at an invitation-only gala at the Wynn Las Vegas during the NACS Show on Oct. 21.  “The last line

Chevron Honored as 2008 Chain of the Year

It’s been a challenging year for convenience store operators, marked by wild fuel price fluctuations and exorbitant credit card fees. Despite the adversity, Chevron stood apart as one of the premier industry leaders. By advancing its Image Refresh program, growing the Texaco brand and introducing a no-fee credit card for its branded marketers, it was

Ready to Go

Shame it isn’t as simple as signing on the dotted line. "You’d think," said Lynn Mitchell, one of six owners at the new RediGo Food Mart chain in Lake County, Ohio, "that we could sit down, have a few beers and come up with a name." But then you’d be thinking like someone who never

Abundance at Bountyland

The U.S. Marine Corps’ Parris Island facility is roughly a five-hour drive southeast from Bountyland Quick Stop’s Westminster, S.C., headquarters.   That said, new suppliers en route to one of Bountyland’s 11 stores might want to drop by the Marine boot camp and let a drill instructor toss them around for a bit. It’ll spare

New Day For PetroSun

A bid from PetroSun Fuel of Seattle bested a slew of bids from other convenience store and petroleum operators who last month were hoping to snatch up the 600 remaining ConocoPhillips c-store and retail gas sites on the West Coast.  PetroSun’s newly created affiliate, Pacific Convenience & Fuel LLC, acquired the sites and joins the

How Rutter’s Stays on Top

There was a time not long ago in this industry when bigger was always thought to be better. Fortunately, the folks at Rutter’s Farm Stores knew better.  With 52 stores in five Pennsylvania counties, Rutter’s focus has never been on reckless expansion simply for the sake of having a larger store count. Rather, its has

Green and Envied

Scott Zaremba grew up in the fuel business. As president and CEO of Zarco 66, the petroleum company his father founded in 1968, Zaremba is battle-tested in the trenches and has the scars to prove it. But what motivates this savvy industry veteran every day is the opportunity to push the boundaries of creativity and

Discovering New Land

The Discovery Trifecta Location: Coolidge, Ariz. Opening: September 2008 Key Features: 2,400-square-foot c-store on one acre; 1,400 square feet for Little Caesars pizza; four pumps offering unbranded standard fuels and E85; a sizable coffee cafe; beer cave and 20-head soda fountain top it off. Details: Positioned within a town of 9,000 residents, the store will

Fertile Ground

WILSON FARMS TIMELINE * 1960: Tops Markets is co-founded by Savino Nanula and Armand Castellani. 1969: Tops Markets opens the first Wilson Farms Neighborhood Food store in Tonawanda, N.Y., naming the store after a company-owned farm in Wilson, N.Y. 1978: Wilson Farms expands in N.Y. to Rochester and later to Syracuse. 1980s: Tops Markets is

Condiments: The New Category

Rick Pajak breathed new life into Wilson Farms’ hot and cold dispensed category by treating condiments less as an afterthought and more as a category of its own. “We look at the condiment section as one of the longest stops in the store,” he said. “Why not give them the right space and right opportunity

C-Stores 101

There’s a profitable parable tucked somewhere inside the hodge-podge of mix-and-match cereal containers laid out on a table in the University of Rhode Island’s Corner Store. Something deeply religious, or at least something that screams "diversity" and "open-mindedness." For every Tony the Tiger, there’s a Lucky Charms leprechaun. For every Cookie Crisp, there’s a Cinnamon

The Jackpot in Goldsby

Try as they might, the triumvirate at Nine West Marketplace in Goldsby, Okla., just couldn’t get the beer drinkers in their small Oklahoma town to help themselves to the brews in the beer cave. "We tried everything under the sun to get them to go in there," said Carri Moore-Colwell, one of three owners at

Hometown Convenience

Folks in Walla Walla, Wash., say their town is so nice, you have to say it twice. Bill and Loretta Singer (pictured on front) may be inclined to say it three or four times, seeing as the dynamics in this small town 13 miles north of the Oregon border have grown their relatively young convenience

ROI: Return on Involvement

To the lay observer, it was just a Styrofoam cup jammed between the windshield and dashboard of a working man’s pickup parked outside an Indiana convenience store. To Jay Ricker, it was testament to the importance of mastering the fundamentals, concrete proof that having a good thing means knowing when you should or shouldn’t mess

Indulging Consumers with Upscale Foodservice

Rocky Trail knows a traditional foodservice offering anchors his sprawling Minnesota travel center. But when he wanted to expand the program, he turned to a nontraditional c-store brand. Above all else, it was the national recognition of Cold Stone Creamery’s name that prompted Trail, president of Trail’s Travel Center of America in Albert Lea, Minn.,

Identifying More Effective Profit-Building Strategies

“In a business like cigars, where unit volume is growing 10% plus year-over-year, emerging strategic thinking in convenience retail suggests that retailers can grow even faster by employing a “price-for-volume” strategy for key products.” David Bishop, partner, Willard Bishop This summer, we examined how convenience retailers could manage the cigar category differently to realize above-market

Growing the Family Business

Employee Relations Though its owned and operated entirely by the Huppert family, the Team Oil Travel Center employs 16 people from the local Spring Valley, Wis. community. Tony Huppert, CEO and vice president of the company, calls employees and customer service the backbone if Team Oil’s success. Employees are encouraged to learn many interesting and

Betting on the Franchise

7-Eleven Timeline 7-Eleven Inc. began almost 81 years ago when a Dallas ice dock operator decided to add milk, eggs and bread in response to his customers’ needs. The company’s first expansion outside Texas was into Florida. The retailer entered the franchising arena in 1964 with the acquisition of Speedee Mart, a chain of franchised

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