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Keeping the C-Store Safe and Secure

Employee safety requires a strong training program and commitment from everyone in the company. Store security is an issue that we all take extremely seriously. There must be procedures in place for all employees and managers to follow, and they must be followed to the letter. No exceptions. A couple of stories illustrate and reinforce

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PureCloud Security

nCircle, leader in information risk and security performance management, announced the release of PureCloud Enterprise, a cost-effective scanning solution that assists with security visibility. Scan results can be seamlessly integrated into nCircle Suite360 Intelligence Hub to provide a single view of security risk. Pricing for the product starts at $2,417. The product offers the following

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The Evolution of Cash Management

Smart safes are getting smarter and so are the convenience store operators who use them. By Howard Riell, Associate Editor It’s all about the money, so handle it intelligently. Having a smart safe—and training employees to use it effectively—relieves a lot of the traditional headaches associated with handling cash, according to Los Angeles-based retail security

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7-Eleven And FuelQuest Expand Relationship

“We consider FuelQuest a strategic partner and critical to the continued growth of our business,” says 7-Eleven spokesperson. 7-Eleven Inc. and FuelQuest Inc., an on-demand software and services company for the global downstream energy industry, have announced a new five-year agreement. Under this agreement, 7-Eleven will continue to use FuelQuest Fuel Management System (FMS) to

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Jackson C-Stores Open Late Now Required To Hire Security Guard

“It’s going to be a burden on businesses at the worst possible economic time,” says director of the Mississippi Petroleum Marketers and Convenience Stores Association. A new ordinance in Jackson, Miss., is requiring local convenience stores to file a security plan with the city and hire security personnel to guard their premises from midnight to

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Frost & Sullivan Awards Telvent DTN

Telvent DTN’s customer-centric terminal automation solutions for the oil and gas industry win recognition.  Frost & Sullivan has recognized Telvent DTN, a real-time IT solutions and information provider, with its 2011 North American Frost & Sullivan Award for Customer Value Enhancement based on its recent analysis of the terminal automation market for the oil and

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Preparing for PCI D-Day

As the deadline for PCI DSS 2.0 compliance approaches, chains should make sure they understand the changes— and triple check that they meet the requirements. By Erin Rigik, Associate Editor. On Jan. 1, 2012 all convenience store retailers must comply with PCI DSS 2.0 standards. While some chains have been ready for more than a

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Suggest Focus Ares For PCI Review

One month remaining to propose topics for PCI Council Special Interest Groups.  The PCI Security Standards Council is inviting the PCI community to submit ideas for the formation of new Special Interest Groups (SIG) Council SIGs focus on developing guidance or providing recommendations on areas of the PCI Standards and supporting programs that may need

CITGO Adds SmartLink

CITGO Petroleum Corp. is now offering Heartland Payment Systems’ SmartLink network services to its marketers and retailers at nearly 6,500 CITGO-branded gas stations in the U.S. SmartLink technology consolidates multiple in-store devices onto one high-speed broadband line, enabling business owners to lower telecommunication costs, save time and resources and manage their businesses more efficiently. “Since

Securing Payment Data

The SWAT Team   During its brief tenure, the PCATS Data Security Standards committee has proven extraordinarily active, holding biweekly conference call meetings that are regularly attended by as many as 50 members. As PCATS Executive Director Gray Taylor pointed out, “These aren’t single-site operators. These are people who are in charge of security for

NACS Launches Label Program To Deter Skimming

NACS has launched “We Care… About Your ID,” a new program to help members develop preventative measures against ID fraud. The program was introduced during the NACS Show, which runs through Oct. 8 at the Georgia World Congress Center in Atlanta. More than 22,000 attendees are expected at the event. Central to the security education

Petroleum Card Services

To assist its independent merchants become and stay PCI (Payment Card Industry) DSS (Data Security Standards) compliant, Petroleum Card Services (PCS) specializes in understanding how the security standards affect independent petroleum merchants and makes it easier for clients to adhere to the standards. As a reseller of credit card processing for independent c-store merchants, PCS

Gulfcoast Software Solutions

Gulfcoast produces uniquely designed and highly sophisticated tools to integrate POS and facility management devices with the latest video surveillance technologies.   Booth #1517 Gulfcoast Software Solutionswww.cstorecameras.com

Tackling New Challenges

During her 13-year career in the industry, Donna Perkins has come a long way. Her enthusiasm and desire to learn drive her success. As pricebook manager for Calloway Oil Co., Perkins maintains costs and retails for all items in the company’s 23 E-Z Stop Food Mart stores in Tennessee. She also handles vendor issues, cost

Superior Surveillance Helps Bolster the Bottom Line

In today’s difficult economy, most convenience store owners are turning their focus to profit driving initiatives to give business a boost. When dollars are tight, allotting extra funds to upgrade security equipment might seem a lower priority or even a frivolous expense, but experts note investing in security and surveillance measures can be a retailer’s

Tidel Releases Sentinel SCD-XL

Carrollton, Texas -based Tidel Engineering L.P. has announced its newest Sentinel Cash Management module, the Tidel Sentinel SCD-XL (Sentinel Control Device – extra long cassette). The Sentinel SCD-XL stores approximately 4,500 U.S. notes within a two-cassette cabinet, thus doubling the note capacity that has been available in the industry for many years. The SCD-XL offers

Strengthening Safe Security

Cash control practices are an essential part of any c-store operation—from having a cash management system in place to training employees in proper security protocol in everyday cash handling and in the event of a robbery. But more often than not, it’s in-house theft that c-stores need to be most vigilant about. “If you have

Flash Foods Finds A New View With FKI

Until recently, spending hours scanning through poor-quality videotapes was the only way Flash Foods could investigate “questionable” transactions in its stores. The company wanted to maintain a “presence” at the point-of-sale to deter internal theft, but it needed something that met the needs of its time-pressed managers. “The system we had in place was archaic,

Keeping C-Stores Secure

When he thinks of PCI compliance, Ed Freels, director of information systems for Honey Farms Inc. recalls an old t-shirt slogan from the 1970s, “It showed the AC130 gun ship from the Vietnam era and it said, ‘You can run, but you’ll just die tired,’ and PCI compliance is no different. The most dangerous merchant

C-Store Kidnapping Sparks Safety Review

After a clerk was abducted from a Cedar Rapids Kwik Stop c- store Monday, May 17, attention has been drawn to the safety of clerks who work the late shift, KCRG-TV reported. It also has prompted c-stores to take a look at the safety measures they have in place. In Cedar Rapids, a law requires

Securing the Store

C-store operators are increasingly turning to advanced electronics to help stem the time of theft both internally and externally, including “smart” surveillance cameras and Internet-based security systems that can prompt and warn cashiers and track and record every store transaction. Stuart Levine, CEO of The Zellman Group in Port Washington, N.Y., a nationwide retail and

Embracing Automated Cash Control

More convenience store operators are phasing out their drop safes and replacing them with sophisticated cash management systems that perform a variety of functions more easily and quickly than ever before. One of those is the linking of computer networks for easier access to information throughout the organization. In doing so, cash shrinkage due to

Protecting Against Theft

RETAIL THEFT 2009 Employee theft accounted for 35.2% of shrink dollars. 41.2% of retailers worldwide experienced a significant increase in shoplifting in 2009, attributable to the economic downturn. Shoplifting and employee theft in the U.S. cost retailers $42.2 billion from June 2008 to June 2009. Every American family was forced to pay an additional $435

Report Reveals Areas Where Retailers Can Reduce Theft

A new study, sponsored in part by ADT and its Sensormatic Retail Solutions group, revealed the need for retailers to focus on technology solutions that enhance their current operational goals and combat theft without adding labor costs. They study, “Loss Prevention 2010: Retailers Battling Shrink in Touch Times,” found that during these challenging economic times,

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