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The National Advisory Group (NAG) Will Be Live in Nashville, Sept. 15-17

Save the date for the 2013 NAG Conference! This Sept. 15-17 the National Advisory Group (NAG) is hosting its 2013 Conference in Nashville, Tenn. at the Loews Vanderbilt. Registration is now open for the annual conference, which presents an opportunity for retailers to gather and explore the issues that are driving the c-store industry and

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Circle K Adds AeroShot

“This delivery system is uniquely designed to meet the needs and expectations of Circle K’s 24/7, always-connected, on-demand energy customers,” says Circle K spokesperson. Circle K convenience stores plans to add AeroShot Energy, a new air-based energy product, to 3,100 of its stores starting in October. Following announcement of the New York Attorney General’s investigation

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Weathering the Economic Storm

C-store retailers express optimism as financial conditions continue to slowly improve. by Mel Kleiman, Contributing Editor. While we were able to summarize the major findings of the 2012 CSD/Humetrics Human Resources Benchmarking Survey earlier this year, there are a few more interesting facts to share concerning the responses to our first question: “How was the

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The Pantry Announces Tender Offer

The Pantry Inc. announced the commencement of a cash tender offer for any and all of its outstanding 7.75% Senior Subordinated Notes due 2014. In conjunction with the tender offer, The Pantry is soliciting consents from holders of the notes to effect certain proposed amendments to the indenture governing the notes. The tender offer and

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Staying Safe in the Convenience Store

Handling cash is the bread and butter of convenience store operations, and the latest systems developed to make that process faster and safer do just that. But not all quarters of the industry have been quick to embrace them by any means. For many operators, changes still lie in the future, and time-honored standard practices

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Rotten Robbie Partners With OpenStore by GasBuddy

“The c-store industry is shifting to accommodate the on-the-go customer with mobile coupons, quick alerts to phones, and creating numerous portals to communicate and build loyalty with customers,” says president of Robinson Oil. Rotten Robbie, an independent private brand operator of 34 fueling stations and c-stores throughout the San Francisco Bay area, works hard to

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Quality Food Programs

Fast Food Systems LLC is dedicated to designing and developing quality food programs for the c-store industry. 320 Mainstreet is a versatile food program that has the quality and taste for which you have been searching. This program offers a high margin, minimal labor and an excellent variety of foods. Fast Food systems develops food

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Renowned Futurist Announced as NACStech Closing Speaker

Michael Rogers to help convenience store retailers think for the future. Michael Rogers, a renowned technology author, pioneer and futurist, has been announced as a closing speaking for NACStech, the industry’s most comprehensive event for top retail and supplier leaders to gather and discuss ways to improve convenience retailing through technology solutions. Social media guru

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Price Is Deciding Factor in Choice of Fueling Location

NACS releases results of its annual Retail Fuels Report. Price remains the dominant reason why consumers buy fuel at a particular location, according to the results from the new 2012 NACS Consumer Fuels Report. Nearly two-thirds of consumers (63%) rated price as the most important reason why they select a particular location for fueling, more

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Parker’s Adds PriceAdvantage

Retailer finds new way to manage fuel pricing process. Parker’s Convenience Stores has successfully completed its rollout of PriceAdvantage Enterprise. This innovative software offering from Skyline allows companies like Parker’s to automate and streamline the process of changing fuel prices at their stores. “We are always looking for innovative solutions to increase our efficiencies in

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NOCO Unveils Rebuilt Store With Special Features

The new store, located near Buffalo Niagara International Airport, includes kiosk check-in for flights, expanded Charlie The Butcher offerings and green building technologies. NOCO Express Stores has unveiled its newly rebuilt gasoline convenience store at 4590 Genesee Street, on the corner of Holtz Street across from the Buffalo Niagara International Airport. The store will open

James Thornton, (left) founder of Thorntons Inc., and Matt Thornton, (right) president and CEO of Thorntons accept the Chain of the Year award from CSD Editor John Lofstock.

Thorntons Earns Top Chain Honors

Kentucky operator presented the industry’s most prestigious retail award at a gala in Chicago. By Erin Rigik, Associate Editor. Convenience Store Decisions honored Louisville, Ky.-based Thorntons Inc. as its 22nd annual Convenience Store Chain of the Year at an exclusive dinner at Café Spiaggia in Chicago last month during the NACS Show. More than 200

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Meijer and Quiznos Partner

Meijer’s Michigan locations to feature Quiznos. Meijer, a Great Lakes region supercenter chain and grocery retailer based in Michigan, and Quiznos, a quick-service restaurant (QSR) chain and pioneer of the toasted sandwich, have partnered to open Quiznos restaurants inside Meijer locations. The relationship between Quiznos and Meijer is the most recent in a series of

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Rutter’s Trains Through the Web

Rutter’s Farm Stores now trains its new employees through online training services having teamed with both Ready Training Inc. and Targeted Solutions. Rutter’s Farm Stores has launched a new partnership to bring online training services to its employees. The company will work with Ready Training, Inc, a full-service online training company, and Targeted Solutions, a

NACS Kicks Off With Opening Session

Engagement, an overriding theme of the NACS Show, was clearly the dominant theme of NACS Chairman Jay Ricker’s Opening General Session address on Oct. 6 at the NACS Show. Ricker encapsulated his past year as chairman with three stories about engagement: with the media, with customers and with elected officials. The first story related to

Tax Planning and the IRS

It is no secret that the Internal Revenue Service (IRS) audits relatively few tax returns. In fact, each year the IRS publishes the figures. The IRS’s own data reveals that slightly more than 1% of all tax returns filed were audited. The audit figures for the almost 10 million business returns filed in fiscal 2009,

Building Relationships at the National Advisory Group

Throughout my 15 years of covering the convenience store industry, I’ve had the opportunity to meet some amazing people, develop lifelong friendships and watch in awe as otherwise ordinary people learned to work together to produce extraordinary results. Throughout that time I’ve also seen countless people come and go. For some, the industry was a

Web-Based Training

Ready Training Online and Targeted Solutions have partnered to deliver online training services to the convenience industry. “Our industry is changing at a rapid pace,” noted Tom Hart, founder and CEO of Targeted Solutions. “I am thrilled to join forces with RTO, the leading online training company, to provide customized online solutions. We’ll offer businesses

Working to Make a Difference

An introspective look at life through the fading eyes of a genius. As our 28 year old daughter lay ill in Emory University Hospital, a wonderful second-generation Spanish surgeon knelt down and held my wife’s hands to share words of wisdom he learned from his father. He imparted to us what a great privilege it

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Cornering the Nontraditional Market

Behind the Brand: Key Decision Makers • Daniel McCabe, President: McCabe has served as the president and a director of McColla Enterprises since 1987. McCabe is an attorney licensed to practice law in New York and in North Carolina, and maintains a business law practice in Poughkeepsie, N.Y. He also acts as the chief legal

Economists Offer 2010 Outlook

Economists presented both sides of the picture to retailers at the NACS State of the Industry Summit in Chicago this week. The 2010 NACS State of the Industry Summit marked the 40th anniversary of the State of the Industry survey conducted by NACS. When the survey began, industry sales were recorded at just over  $1

NACS Releases State of the Industry Report

C-store sales jumped 5% in 2009 despite the economic conditions, reduction in overall consumer spending. Convenience store in-store sales grew 4.9% in 2009, one of the lone bright spots in a battered U.S. economy that saw overall retail sales drop 7%, according to figures released today by NACS. The industry numbers were announced in Chicago

Brothers at the Helm

Jimmy McCarthy III, vice president of sales and operations for Tom Thumb Food Stores, still remembers the Saturday morning his dad, Jim McCarthy Jr., owner and president of Tom Thumb, woke him up to begin his career in the convenience store industry. “He said, ‘wake up, you’re not going to sleep all day.’ I said,

The Sky’s the Limit

Making your mark in the convenience store industry requires hard work, dedication, great people and outstanding service. Throw in three generations of family-owned leadership and a firm commitment to quality and value, and you’ll understand why High’s of Baltimore Inc. is among one of the most revered operators in its markets. “Our brand has been

NACS Show To Welcome Former President George W. Bush

NACS has announced that former President George W. Bush will be the closing general session speaker for this year’s NACS Show, which will take place Oct. 5-8 at the World Congress Center in Atlanta. Bush will be the fourth U.S. president to speak at a NACS event: former President Bill Clinton served as last year’s

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