customer-service

Connecting With Your Customers

Maximizing time spent right in your own stores is an investment that always pays off. By Jim Callahan. One of the common traits among top quartile chains is that we all invest a lot of hours in our businesses. For all of us, there is a finite number of hours that we can work and

tax

Tax Savings After the Deadline

With operating costs soaring in a sluggish economy, convenience store owners have a variety of tax benefits available to them from the IRS.  By Mark E. Battersby, Contributing Editor. Earlier this year, the Internal Revenue Service advised taxpayers to cool their heels and wait until mid- to late-February 2011 before filing their returns to allow

Couche-Tard Would Increase Offer

Alimentation Couche-Tard Inc. is again appealing to Casey’s shareholders ahead of this week’s annual shareholders meeting set for Sept. 23. It urged shareholders to consider the following when voting: “7-Eleven has not made a formal offer to acquire Casey’s. Unlike Couche-Tard’s $38.50 per share fully-financed cash premium offer to acquire all of the outstanding shares

TD Economics: No Double-Dip Recession

The storm has ebbed, but the U.S. economic forecast remains overcast, according toTD Economics. “We don’t expect to see any miracles occurring over the next several months…but the evidence appears to be for the gradual unwind of imbalances and a continued slow pick-up in economic activity-and not another descent into recession,” wrote Deputy Chief Economist

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