Convenience Store Decisions

February 22, 2006

Convenience Store Decisions' Newsletter is sponsored by Anheuser-Busch

Consumers have made Budweiser Select one of the most successful new product launches in Anheuser-Busch history. Aluminum bottles are making a big impact on your customers as they reach for the sophisticated package they feel makes their beer taste colder and stay colder longer. CAPITALIZE ON THE SUCCESS- stock up on Budweiser Select in the new aluminum bottle. For more information contact your Anheuser-Busch sales representative or visit us at
www.BeerProfitGuide.com.


CSDPlus: News Analysis from the editors of CSD

WPMA kicks off with teen focus
Building bonds with young adults will cultivate customer loyalty.

Retailers should get used to words like "biter," "janky" and "cheddar" if they're going to fully embrace the generation of consumers Michael Davis, vice president of retailer services for the National Association of Convenience Stores (NACS), says they should be embracing: teenagers.

[Read the full story here...]


by Ross Markman
Retail Relations Editor
Convenience Store Decisions Group

VPCGA issues a call to arms
Marketers urged to unite in Richmond in order to defeat Virginia's wholesale variable tax on motor fuels.

The Board of Directors of the Virginia Petroleum, Convenience & Grocery Association (VPCGA) has called a special meeting of its membership Feb. 27 in Richmond in order to defeat Virginia's wholesale variable tax on motor fuels.

[Read the full story here...]


by John Lofstock
Editor-in-Chief
Convenience Store Decisions Group



 
Industry News
 

New c-store count: 140,655
The 1.8% increase appears to be more "organic" this time.

Sodini adds a title: Chairman of the Board
The Pantry also names Murnane lead independent director.

Out of stock on supplies?
Qwikstock.com could save the day for independent operators.

Another retailer tries for a CA beachhead
Family Mart joins Tesco in a California launch.

Insights from one of America's best test kitchens
Dr. Pete Bordi, Director of the Center for Food Innovation at Penn State, added to Foodservice Show lineup.

Holiday Stationstores announces executive promotions
Edward Hoffman named vice president of petroleum marketing.

The Pantry continues stocking up
Completes acquisition of 39 Interstate Food Stops in Mississippi and Louisiana.

Interchange fees "must be fixed"
NACS President and CEO Henry Armour lobbies Congress over excessive debit- and credit-card charges.

 
CSD in Print
 

Read February's Convenience Store Decisions

Back to the Future
CSD examines the financial hurdles the industry faced over the past 10 years, and how retailers will compete in the future.

Open Pantry's upscale creations

Designing a Retail Strategy
Keeping a close eye on competitors, and an even closer eye on the changing needs of customers, is the key to becoming a destination.

CSD brings retailers, suppliers together at ECRM Convenience Conference
Nearly 300 attendees from 135 companies met in Los Angeles for one-on-one strategic planning sessions.

Championing technology
Jenny Bullard pinpoints trends that have shaped the industry and identifies new developments leading it into the future.

Committed to Convenience Stores
A look at the Fina brand 16 Years (200 CSD Issues) Later

Suppliers reflect on industry evolution
CSD survey finds marketing, communications and wireless technology are keys to unlocking future growth.



 
Upcoming Events
 

The Foodservice Event of the Year

FREE Retailer registration ends March 1, so sign up TODAY

Don't miss out on the C-Store Foodservice Show's menu of education and networking opportunities, which includes these "specials":

Why 5th graders make the best taste testers-and other great insights from one of America's best test kitchens
Many retailers sample new products in the office as their first line of testing. But in this fascinating session you'll learn why fifth-graders make the best taste-testers-and more importantly, what implications that has for convenience store new product development efforts. Dr. Peter Bordi is Director of the Center for Food Innovation at Penn State University, which has worked with leading industry retailers sucha s Sheetz and ExxonMobil on a wide variety of foodservice projects. Dr. Bordi will offer keen insights into the science of taste, and how your customers' age, sex and other demographic information affects their perception of the products you offer in your stores.

What Starbucks learned about TOP BOX customers can grow your business
What's a "Top Box" customer? It's a customer that's far more profitable than "Next Box" customers. It's a customer that visits more often, spends more on each trip, and keeps coming back, and coming back, and coming back. Jim Boyer, co-founder of Mindshare Technologies, will share with you what led Starbucks to this discovery, and why it is important to your foodservice business. He will also show you a great way to measure the TOP BOX score in each of your stores, and how to improve those scores to drive more TOP BOX customers in your door.

The Recipe Is Not The Meal
Employee quality is the single most important ingredient in foodservice success, and the biggest ongoing challenge foodservice managers face is identifying, hiring and retaining the best and most suitable people to prepare and serve their customers' food. Mel Kleiman of Humetrics says that the next time you find yourself tempted to give your old hiring recipe one more chance to produce the perfect customer service soufflé, stop! Remember that the recipe is not the meal, and that excellence demands excellent execution.

  • For lasting success, start thinking differently about how you hire.
  • The latest hiring research shows that hiring success depends on implementing new ideas and practical solutions
This presentation will challenge you to think differently, present you with some new ideas and practical long-term solutions to your foodservice hiring problems.

PLUS:
* Innovations in Speed Cooking: Faster, Better, Longer
* Healthy Foods, Healthy Eating: Fantasy vs. Reality
* Red Hot Eats Jeopardy: Answers to your burning foodservice questions
* See our Cast Iron Chefs square off in (c-store) kitchen stadium!
* Meet leading foodservice suppliers (including lots of new ones!)

Suppliers, call 215-638-6268 for last-minute exhibit opportunities




 
New Products
 

CLEANING SYSTEMS INC.

Lustra Professional Car Care Products introduces its news technological breakthrough, LustraShield-Total Surface Gloss. Utilizing the latest brightening polymers, LustraShield reflects otherwise unseen white light while working to bring back that original show room shine. As an online application the product requires no additional labor and just a little extra wash time. LustraShield marketing included with the first drum of product.


Cleaning Systems, Inc.
800-225-2231
cwsales@lustrabear.com
www.LustraBear.com


J.E. ADAMS INDUSTRIES

J.E. Adams Industries introduces the ULTRA Series 29000, a turbo vacuum, shampoo and spot remover, all in one expertly designed combination unit. The control panel boasts a large digital display and Mars 2000 bill acceptor that is user friendly for increased profits. Retailers can choose their own color scheme with ULTRA's new designer decals.

J.E. Adams Industries
800-553-8861
www.jeadams.com


MARK VII

The AquaJet GT series of carwashes provide the highest-quality touchfree wash available at a competitive price. Simplified maintenance, outstanding reliability and future expandability are all part of the design. AquaJet GT systems also use less water at a higher speed than many competing systems. This combination of affordable intial investment, low operational costs and fast, high-quality washes helps retailers make money faster. Lower volume sites looking for the same high-reliability as the AquaJet GT should consider the AquaJet GT-300 or AquaJet GTO-300. The GT-300 (with on-baord pumping plant) and GTO-300 (with off-board pumping plant) have proven to be ideal solutions for sites with aging systems that need an economical upgrade.

Mark VII Equipment LLC
800-525-8248
markvii@markvii.net
www.markvii.net


PDQ MANUFACTURING

PDQ Manufacturing has relaunched its SpectraWash brand of conveyorized tunnel car wash equipment as SpectraWash+ with the introduction of two complete line extensions incorporating friction and hybrid technology. For 20 years, the SpectraWash line of tunnel car wash systems has been a PDQ staple comprised exclusively of touch-free components. In response to industry trends, SpectraWash+ has been extended to offer operators a choice of equipment to best fit their needs and consumer preferences. In addition, PDQ's industry leading Access Customer Management System and MaxAir dryer are now available equipment to complement the SpectraWash+ tunnel offerings.

PDQ Manufacturing
800-227-3373
www.spectrawash.com


SUNSHINE ROOMS INC.

Sunshine Rooms Inc., a leading manufacturer of glass structures for more than 25 years, announces the release of its latest product line: Crystal Structures car wash buildings. The attractive all-glass buildings create a visibly safer environment that attracts increased business both day and night and justifies higher wash prices to maximize profits. Crystal Structures buildings are available in a wide variety of configurations and sizes and are compatible with all washing equipment. Sunshine Rooms offers extensive engineering and design services to minimize the time and number of people needed to go from preliminary ideas to finished product as quickly as possible.

Sunshine Rooms Inc.
800-222-1598
www.sunshinerooms.com


New Products is a paid advertising section

 

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