Convenience Store Decisions

February 21, 2007


Convenience Store Decisions' Newsletter is sponsored by Anheuser-Busch


CSDPlus: News Analysis from the editors of CSD

Win-Win Loyalty Propositions
While some experts say a rewards program that also reduces credit card fees is too good to be true, Wawa and Wesco beg to differ.

Creating a loyal customer base has always been a concern for retailers. But more recently, high interchange rates on Visa and MasterCard purchases have been at the forefront of retailers' minds. While they want to increase business, costly credit card transaction fees are siphoning the miniscule profit margins retailers are able to earn.

[Read the full story here...]

By Kate Quackenbush


 
Upcoming Webcasts
 
Building and Integrating a Loyalty Program Webcast

Building and Integrating a Loyalty Program

Savvy retailers have adopted loyalty programs as a method of getting more sales out of their customers. But simply issuing a card, offering some incentive and sitting back to wait for the sales to ring up is not going to deliver good results. You need to design your program with defined success in mind.

For starters, it is important to note that customers respond to loyalty programs. In a recent study, Jupiter Research claims that 75% of consumers are card-carrying members of one program or another. The key to success is not in simply "having" a program, but structuring that program to collect usable data. Success is in the execution of slicing the data collected, and using it to build repeat sales. It's not the data itself, but the trends and actionable insight that will spell success.

Other important issues include educating and influencing customers to the benefits of becoming a member and how to promote your program.

As part of its online Roundtable Series, Convenience Store Decisions will examine these issues and explore what leading markets are doing to increase their loyalty yields and grow their base of loyalty customers. The Webcast will also look at the different types of loyalty marketing programs and the rewards and incentives chains are offering customers for the repeat business.

If you have a loyalty program or are even considering implementing one at the store level, this is one event you cannot afford to miss.

The event takes place on Wednesday, February 28th at 2:00 p.m.ET, and registration is FREE !

Click here to register now.

Register Today!



 
Industry News
 

Chevron Tops OPIS Study
Brand Power report finds the company owns the most competitive fuel brand in the country for third year straight.

Stripes over Circles
Susser completes rebranding of its Circle K stores.

7-Eleven Gets Supercharged
New Fusion Energy Coffee offers herbal boost to drinkers.

Delek Purchases 107 Favorite Markets
The $65-million deal ups company's store count to 500.

Shell Sponsors Chicago Auto Show
Company holds contest that'll award $10,000 in free gas.

A-B and Hansen Strike a Deal
Agreement expands Monster Energy's distribution.

Dollar Coin Gets a Second Chance
U.S. Mint delivers the new Presidential despite the failure of Sacagawea coin.

 
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