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         (12/01/2008)


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June, 2008
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BackRoom

  • Faith-Fueled and Furious
    Consumers turn to God, guns, gimmicks and more as they try to wish away high gas prices.

    Editor's Memo

  • Fighting Through the Pain

    Features

  • Technology Driving Safety and Cash Management
    From innovations in safes to new pan, tilt and zoom cameras, the front lines are as secure as ever.

    Foodservice

  • Cooking up Surefire Profits
    First of three CSD Foodservice Webcasts laid out key ingredients for retailers looking to build profit-driving foodservice programs. Part II scheduled for July 10.

    Front End

  • Hometown Convenience
    Singer’s Chevron in Walla Walla, Wash., has evolved from a repair shop to a thriving c-store by emphasizing a customer-first attitude.
  • Convenience Industry Study Outlined at All Candy Expo
    NACS, AWMA and NCA collaborate to identify opportunities in confections; Hershey and Eby-Brown help forge pioneering study.
  • 7-Eleven Forging DSD Changes
    Largest convenience store chain urges more efficient distribution system, faster access to new products.
  • By the Numbers

    Rising Star

  • Corralling the Customers
    Curtis Jared, President and CEO, Cody’s Convenience Stores, Springfield, MO.

    2008 CSD Reader’s Choice

  • Health and Beauty Care: Health and Beauty Care: Health and Beauty Care: Health and Beauty Care: Competition Impacts HBC Sales
    Drug stores, supermarkets and mass merchandisers driving category sales with discount pricing and private-label brands.

    2008 Sales Trend Handbook

  • The Customer: Wine Appetites and Beer Wallets
    As the economy stumbles, U.S. consumers squeeze retailers for better quality and better prices.
  • The Competition: Discretionary Spending Looms Large
    As the U.S. economy softens in 2008, retailers are scrambling to create programs that draw consumers looking for value, one-stop shopping and niche offerings.
  • Car Wash and Motor Fuels: Fueling Frustration
    The industry’s fuel sales increased to $408.9 billion, but credit card fees slashed profits.
  • Security and operations: Security and operations: Security and operations: Operating Costs Rise Across the Board
    Wages jump 11.3% per store, utilities nearly 10%.
  • Technology: Plural Platforms Top Priority
    Advances in technology also needed to reduce credit card fees and gain PCI compliance.
  • Branded Food: Fast Brands Build Business
    Think FIQE: fast, immediate, quick and easy.
  • Pizza: Old Tastes Trump New Trends
    C-store pizza programs aim to deliver value and variety, and strike a balance between novelty and normalcy.
  • Chicken: Poultry in Motion with Chicken in Top Spot
    Already the most versatile piece of the menu, chicken is chosen by consumers
  • DELI, BAKERY AND PREPARED FOODS: Fresh Remains Key For Customers
    Health concerns fueling changing eating patterns.
  • Hot Dispensed Beverages: Consumers on the Prowl for Premium
    Strong c-store coffee programs can expect to draw customers that are crunched for minutes and money, but crave value and variety.
  • Cold & Frozen dispensed beverages: Mixing it Up in Cold Dispensed
    The category’s flexibility is letting letting retailers mix new trends with longtime successes.
  • Cigarettes: Taxation Taking a Toll
    Industry’s gross profit shrinks, but states aren’t benefiting nearly as much as Native Americans and scofflaws.
  • Other Tobacco products: OTP On The Rise
    New products, innovative concepts and fresh flavors driving sales.
  • Candy, gum and mints: Candy Continues to be Dominant
    Chocolate, new products and line extensions spur category sales.
  • Salty And Meat Snacks: Healthy Trend in Snacks Sales
    New selling opportunities arise as the distinction between meal and snack occasions wanes.
  • Dairy, ice cream and frozen foods: Dairy Leads Private Label Herd
    Energy and sports drinks are likely to be the next big trend.
  • Prepaid: Targeting Niche Segments
    Debit card market remains underserved for “unbanked” and “underbanked” customers.
  • GROCERY: Sales Vary Widely
    More channel blurring occurring across all segments.
  • General Merchandise: Competition Impacting Novelty
    Movie promotions and NASCAR-branded merchandise drive optimism for a strong 2008.
  • Isotonics and Energy Drinks: Isotonics Maintain, Energy Drinks Soar
    C-store channel essential to beverage launches.
  • Alternative Energy (Shots and bars): Buying Energy by the Shot
    Sales poised to shoot higher as customers drive demand.
  • Carbonated Soft Drinks: Strong, But Losing Ground
    Energy drinks, bottled water and changing demographics quickly eroding market share.
  • Bottled Water: New Water Pours Forth
    Consumers crave functionality, new flavors.
  • Juices and teas: Fruit Drinks Flat, Teas Growing
    Consumers want health benefits from drinks.
  • Beer, Wine and adult beverages: Sub-Premium Beer Sales Rise
    Import wine share growing, capturing a more upscale convenience consumer.

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