November 01, 2005
Colossal Success
Despite its size, 7-Eleven Inc. employs the grace, speed to market and creative thinking often seen in aggressive start-ups. CSD honors the industry
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November 01, 2005
A Conversation With Jim Keyes
Jim Keyes, who recently stepped down as president and CEO of 7-Eleven Inc., is as passionate about growing people as he is about growing merchandise sales. While leading a franchise-based company for two decades comes with its share of challenges, it also comes with many rewards, especially relatin
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October 05, 2005
System Failure
When employees perform below expectations, chances are it
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October 05, 2005
Benefiting From Benefits
Vic Shealy, president of Citizens Fuel Co./Citi Stop Convenience Stores (Asheville, NC), has concentrated on soft benefits since he bought the business in 1974. “We don
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October 05, 2005
The Quest For Clean Power
To maintain uptime and reduce servicing, the latest generation of electronic power conditioners guards data in case of power failure or lockups in ATM systems.
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October 05, 2005
Riding The Right Horse
Retailers trim energy costs by investing in building-control systems geared specifically for their stores
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October 05, 2005
Lots Of Opportunity
Labeled “cannibalistic” by some, drive-thru coffee kiosks on c-store lots can perk up in-store java sales.
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October 05, 2005
Chevron Gets Roasted
When Chevron Corp. (San Ramon, CA) wanted to upgrade the gourmet coffee offerat its ExtraMile Convenience Stores, it went north of the border to tap Canadianroaster Van Houtte to do the brews for a pilot program in the Seattle market.Since May, 43 ExtraMile units in the area have been f
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October 05, 2005
Should You Add To Your Ad Budget
Advertising is a severely underutilized tool for convenience retailers, according to one industry guru. So, how much should you allocate for your ad budget
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October 05, 2005
Realationship
A new study reveals that customers are ready to take their relationship with your stores and employees to a new level. Are you?
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September 01, 2005
Club House
Independent marketers have the ability to buy like the big boys.
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September 01, 2005
Eye On The Prize
While creating a safer environment for employees, Kent Oil witnessed as much as a 19% increase in sales in one of two stores testing a new surveillance system.
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September 01, 2005
Removing Obstacles
As senior vice president of sales and marketing for GPM Investments LLC, Brad Chivington does everything in his power to make sure his company's 160 Fas Mart and Shore Stop stores perform at a consistently high level. And when the stores show measurable improvement
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September 01, 2005
Working With A Net
Meticulous vendor selection and an intense focus on proper rotation comprise some of the measures retailers take to build fortresses around their food programs.
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September 01, 2005
Waterworld
First-class service sets Waterway Gas & Wash apart from the crowd.
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August 01, 2005
Centralized Production
Central Ohio Energy (Mansfield, OH) opened its commissary about threeyears ago. Company executives saw a need for a fresh and consistent productand couldn't pinpoint a vendor that could provide the quality it needed andbe flexible about returns. The Ohio chain operates nine locations
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August 01, 2005
The Key To Consistency
You don't have to have 100 stores to benefit from a commissary operation. Centralizing your stores' food production just might provide...
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