Research
The 2012 Convenience Retail Outlook
Economic uncertainty is causing retailers to be cautious as they plan for the upcoming year, but investments in technology, social media and foodservice appear to be expanding. By David Bishop, Contributing Editor. The outlook for 2012 depends largely on the focus of the question. What is clear based on the CSD/Balvor 2012 Convenience Retail Outlook [...]
Gaining Insights into Convenience Store Customers
MSA and Paradigm Sample, in partnership with Convenience Store Decisions, delve into c-store shoppers’ attitudes about buying seasonal and holiday candy. By Trish Temmerman, Contributing Editor. With Halloween and Christmas just around the corner, we are approaching that time of year when some of the most widely recognized seasonal confectionery items are purchased and consumed: [...]
Targeting Convenience Store Customers
MSA and Paradigm Sample, in partnership with Convenience Store Decisions, are gaining insights into the shopping patterns of today’s c-store customers. By Trish Temmerman, Management Science Associates (MSA). Tough economic times and stiff competition across the supply chain make it even more critical for convenience store operators to have a solid understanding of their customers, [...]
One-Third of Shoppers Shun C-Store Foodservice
“Improved quality—not just for products, but for service, location and marketing communications—is needed to bring in or bring back consumers for whom c-stores aren’t top-of-mind choices,” says Mintel spokesperson. While on-the-go customers are consistently searching for convenient snack and meal options that won’t slow them down, Mintel reported hungry shoppers often ignore the convenience store [...]
Take the 2011 CSD/Kleiman HR Human Resources Benchmarking Survey
In order to support the convenience store industry’s forecasting and planning responsibilities for the new year, Convenience Store Decisions and Kleiman HR are collaborating to provide insight into the industry human resources practices. For the third consecutive year, Convenience Store Decisions, in partnership with human resources expert Mel Kleiman is launching a confidential online survey [...]
Retail Outlook: Cautiously Optimistic
Balvor survey highlights the foodservice concerns, focus and sentiments held by convenience store operators heading into 2011. By David Bishop, Contributing Editor. Cautious because a number of external factors, ranging from continued high unemployment, constrained consumer spending, and weak construction and housing markets are creating especially stiff headwinds for their core shopper base. Optimistic as [...]
The 2011 Foodservice Report
Convenience store retailers posted strong across-the-board sales gains in 2010 and expressed optimism for an even more robust 2011. Thanks to an increasingly busy lifestyle, today’s convenience store customers regard food prepared away from home as a necessity, and the industry’s top-quartile retailers have benefited handsomely from meeting the growing demand for fresh foods. For [...]
Results of Data Security Study Announced
The National Retail Federation (NRF), a retail trade organization, and First Data Corp., a provider of electronic commerce and payment processing, have released results from a research study of data security and fraud prevention strategies practiced at small to mid-sized retailers. Most of the retailers surveyed had annual sales of less than $100,000. The analysis [...]
