Every year, technology increasingly progresses, its capabilities and sophistication quickly surpassing that of even a few years ago, let alone that of a decade or more ago when the iPhone was still newer to many of us and Uber was just beginning to gain traction. For convenience store retailers, the technology boom has led to…
TA Opens Three New Restaurants
TA has announced the opening of three new restaurants — a Black Bear Diner (BBD) in New Braunfels, Texas and newly remodeled Fuddruckers and Popeyes in Savannah, Ga. The Black Bear Diner, located just outside of San Antonio, is the ninth in TA’s network and the first in New Braunfels. BBD offers a cozy lodge…
Navigating the Tricky Waters of the Tobacco Category
As retailers continue to await legislation and clear guidelines from the Food and Drug Administration (FDA), it is more important than ever to stay informed and up to date on the current state of the tobacco category. Recently, CStore Decisions caught up with industry professionals in an exclusive webinar that discussed the topic. Presenters included…
Disney Brings HR Innovation to Weigel’s
As c-stores nationwide continue to face staffing challenges, savvy leaders like Melanie Wilson Disney are proactively seeking and implementing new solutions to attract and retain employees. As director of human resources (HR) for Weigel’s, Disney is responsible for nurturing team members; contributing to the Powell, Tenn.-based c-store chain’s strategic direction; and ensuring HR compliance across…
Driving Customer Satisfaction with Loyalty Programs
Loyalty programs have evolved to become an integral part of consumers’ everyday lives. Hubspot, a research firm that tracks loyalty solutions, has estimated that the average American 18 and older are active in at least three loyalty programs ranging from foodservice and gasoline to online retailers like Amazon. Loyalty has become a key factor in…
Family-Owned Hot Spot Shines Light on Growth Initiatives
Fresh off a recent renovation, and with another location on the horizon, Hot Spot, headquartered in Spartanburg, S.C., is setting its sights on expansion. Simultaneously, it’s working to enhance its mobile app and further develop its private-label product line, while testing electric vehicle charging, all geared toward enhancing customer satisfaction and fueling further growth. Hot…
Maverik Overhauls Kum & Go Loyalty Program
Following its 2023 acquisition of Kum & Go, Maverik has announced the launch of its refurbished program for &Rewards members, which includes more fuel savings, easier point accumulation and conversion and new rewards. This move accompanies an upgraded app and website designed to enhance customers’ experience, the company noted in a press release. Upgrades to…
FDA Publishes List of Legally Marketable Tobacco Products
The Food and Drug Administration (FDA) has launched a new Searchable Tobacco Products Database — a user-friendly list of tobacco and e-cigarette products that may be legally marketed in the U.S. “The database is designed to serve the public — especially retailers — by providing this key information in a single location, with easy-to-use search…
7-Eleven Introduces First 16-Ounce poppi Cans Nationwide
7-Eleven has partnered with prebiotic soda brand poppi to introduce the company’s new Wild Berry flavor, which will be available on 7-Eleven shelves nationwide in its first-ever 16-ounce can. poppi has also released 16-ounce versions of best-selling flavors including Strawberry Lemon and Orange to accompany Wild Berry at participating 7-Eleven, Speedway and Stripes stores. “At…
Tech Trends Forward for Labor Management
As a high-turnover industry, c-stores are constantly looking for ways to combat tight labor markets and support their employees, and investing in technology is one way to reach these goals. “As technology advances, it will be critical that the convenience industry stays on top of its systems and services,” said Terry Hoffman, people operations leader,…