gottahava new ad campaign

Wawa Inc. (Wawa, PA) has unveiled a new campaign “gottahava Wawa” for billboards, transit ads, radio and in-store promotions. Wawa hired Richards Group, which counts QSR chain Chick Fil-A and QuikTrip Inc. among its clients, to spearhead the campaign. The campaign started with billboard and transit advertising, then moved into radio and newspaper ads. Customers

A recruiting advantage for convenience stores

Deploy Solutions has developed a recruiting and talent management solution configured specifically for the convenience store industry called C-Store Advantage. The foundation of the program directs all applicants to a kiosk and/or Web solution when applying for an available position, which helps achieve consistency and compliance in the application process. Then, using assessments for traits

system failure

When employees perform below expectations, chances are it’s not a training issue. Often, employees fail because of the systems that are supposed to support them. Researchers tell us that when employees who know how to perform the dutiesof their jobs aren’t performing them, lack of training is rarely the cause. Job-related training salespeople say otherwise,

pumped about biofuels

Some people say the U.S. can free itself from foreign oil dependence if it buys from the Midwest rather than the Middle East. Will the industry allow that to happen? Back in February, a gasoline distributor told Karen Riley, vice president of operations for nine-store Jiffy Mini-Marts Inc. (Terre Haute, IN), about an alternative fuel

sheetz flies high in raleighdurham

Board members of North Carolina

benefiting from benefits

Vic Shealy, president of Citizens Fuel Co./Citi Stop Convenience Stores (Asheville, NC), has concentrated on soft benefits since he bought the business in 1974. “We don

simplifying contract management

Amphire Solutions (www.amphire.com ) has introduced Amphire Reconcile, a hosted, Webbased solution that gives retailers the ability to ensure compliance of contracts and rebates with trading partners and streamlines workflow for greater profitability. Trading partners using Reconcile would collaborate online—in real time—to create, store, edit and manage contracted prices and rebates. Reconcile is centered on

shrinking loss at thorntons

Thorntons Inc. (Louisville, KY), which operates more than 150 stores in fivestates, has rolled out ShrinkTrax from loss-prevention solutions provider TraxRetail Solutions (www.trax-usa.com) following a successful pilot. ShrinkTraxis a proactive loss prevention solution guaranteed to prevent cashier and vendor-relatedshrink before it happens. Intelligent data mining technology analyzes data pointsthroughout the store, arming store managers with

the quest for clean power

To maintain uptime and reduce servicing, the latest generation of electronic power conditioners guards data in case of power failure or lockups in ATM systems. To maintain uptime and reduce servicing, the latest generation of electronicpower conditioners guards data in case of power failure or lockups in ATM systems. In the race to deliver 100%

Decision Makers – October, 2005

Rutter’s Farm Stores (York, PA) has appointed Brian Matlock vice president of foodservice. A native of Monterey, CA, Matlock is a veteran of the convenience industry. Prior to joining Rutter’s, he served Worsley Cos. (Wilmington, NC)as category manager, fresh foods and proprietary beverages. From 1997 to 2004,Matlock worked in logistics, operations and merchandising for 7-Eleven

coffee beyond singleserve

Retailers selling coffee by the cup might be missing the boat. Even though many convenience retailers are completely capable of selling coffee in to-go carafes or “box” packages, they willingly forfeit those sales to specialty coffee retailers, according to Gary Allanson, president and CEO of International Dispensing Corp. (www.idcdispensing.com). “One of the trends we’ve been

riding the right horse

Retailers trim energy costs by investing in building-control systems geared specifically for their stores Checking the fence line? Use a quarter horse. Entering the Preakness or theKentucky Derby? Saddle up a thoroughbred. Plowing the field or pulling a heavyload? Enlist a draft horse. And a Morgan is just right for pleasure riding.The point is, using

dinner and a movie

By the end of the year, Redbox intends to have more than 1,000 of its DVD-dispensing kiosks in the U.S., most of them in McDonald

splash time

Rutter

lots of opportunity

Labeled “cannibalistic” by some, drive-thru coffee kiosks on c-store lots can perk up in-store java sales. Over the past 11 years, more than 70 of Montanabased Mountain Mudd’ssignature green 8′ by 8′ drive-thru kiosks have popped up in parking lots spanning21 states, and founder Brenda Burkhartsmeier has plans to take over the nationalNo. 2 niche

chevron goes the extramile

Chevron Corp. (San Ramon, CA) has opened 43 ExtraMile Convenience Stores in the Seattle market. The stores feature a fresh look, healthier snacks and premium coffee, as well as easy access to chilled waters, energy drinks and more appetizing to-go food options. The ExtraMile stores opened throughout the city this summer to develop a potential

Thumbs Up for Biometric Check Cashing

Roughly 610,000 consumers are using Paycheck Secure (www.paychecksecure.com ), BioPay’s biometric payroll check cashing system, at more than 400 retail locations throughout California. To date, Golden State retailers have cashed more than 5.8 million checks, totaling $2.7 billion, through Paycheck Secure since its launch in 2001. An additional 57,000 individuals in Arizona, Utah and Nevada

chevron gets roasted

When Chevron Corp. (San Ramon, CA) wanted to upgrade the gourmet coffee offerat its ExtraMile Convenience Stores, it went north of the border to tap Canadianroaster Van Houtte to do the brews for a pilot program in the Seattle market.Since May, 43 ExtraMile units in the area have been featuring Van Houtte brandedcoffee stations. The

flu shots at walmart

In-store health clinics are spreading like the common cold to a rising number of major drugstore and hypermarket chains, including Wal-Mart Stores Inc., CVS Corp. and Rite Aid Corp., according to a Wall Street Journal report. These clinics offer routine medical services such as strep-throat tests, sports physicals and flu shots, charging $25 to $60

up the creek

Open Pantry Food Marts of Wisconsin continues to pour more of itself into the gourmet coffee business. Recently, the chain put a dynamic new face on its stores by focusing on its Willow Creek Coffee offer . While the new store design has been implemented at only seven of the chain

package deal

Together, Darcy Paluch and Steve Hendrickson have nearly 30 years of experience with Moyle Petroleum (Rapid City, SD), which operates 35 Common Cents Food Stores in five states. Both started their retailing careers at store-level, learning the trade from the inside out. Despite the challenges, Paluch, marketing director for Common Cents, sees a huge upside

mapping out a plan

When eyeballing the top line, retailers won’t confuse maps with tobacco or packaged beverages anytime soon. But this segment deserves the respect it might not be getting. Americans continue to amass near large cities—but they also have begun to poolin many smaller, traditionally rural towns. Take Atlanta and Asheville, NC,for example. Since 2000, the 10-county

serving the upper crust

Not many convenience stores serve Salad Nioise (Albacore tuna withbaby greens, tomatoes, haricot verts, potatoes, hard boiled eggs, anchoviesand nioise olives with a citrus vinaigrette) or Egg Florentine (classicegg salad with parmesan and spinach on a buttery croissant) as part of theirprepared foods offers. Not many convenience stores offer wine tastings and canapsat the bar

7eleven goes functional

7-Eleven Inc. (Dallas, TX) now offers in its stores Formula 7

carolina petroleum optimizes fuel ops

Carolina Petroleum Distributors (Charlotte, NC), which owns and operatesmore than 60 high-volume convenience stores under the Petro Express brand inthe Carolinas, has implemented an Internet software solution from TelaPointInc. to streamline and manage its fuel marketing and transportation schedulingprocesses. The retailer is using TelaFuel (www.telafuel.com),a browserbased application suite, to improve management of fuel replenishmentoperations serving

css.php