sheetz continues reinventing convenience

First to market in Pennsylvania with the convenience restaurant and E-85 fuel, the chain predicts strong growth in the coming years. When it comes to delivering quality and value,few chains are as highly regarded as SheetzInc. The Altoona, Pa.-based chain has longbeen admired for its superiority in innovationand its diligent commitment to consumer satisfaction. It’s

pick a card any card

Jupiter Research claims that 75% of consumers are card-carrying members of one loyalty program or another. It seems like you can’t buy anything now without bumping into anoffer to join some type of consumer loyalty club. Retailers havelong adopted loyalty programs as a method of getting more salesout of their customers. Whether they “live” offline

beers back

Study signals strong 2007 Super Bowl sales. The primacy of beer—temporarily lost when Gallup’s2005 poll of alcohol sales and drinking habits showedwine sales ahead of beer for the first time—has beenrestored. The 2006 Gallup poll, released in late July, showedthat brew is back as the top alcoholic beverage in both volume and dollar sales. Forty-one

unlimited potential

By Kate Quackenbush, Managing Editor While everyone talks a big game about livingand eating healthier, Don Hamberger knowsthat consumers still love to treat themselves.Candy represents the fourth most profitablecategory at La Platta, Md.-based Dash In Food Stores, behindcigarettes, foodservice and coffee. Confections are up 3.5%from last year, on top of 6% the year before, and

valero named convenience store decisions chain of the year

San Antonio-based marketer to be honored at an awards reception Oct. 9 in Las Vegas. Continuing a tradition it began in1990, Convenience Store Decisionsis proud to announce Valero EnergyCorp., as its 2006 Convenience StoreChain of Year. Valero, which will be honored at aawards reception Oct. 9 in Las Vegas during the National Association ofConvenience Stores

one family many owners

Experts are warning that fuel prices are likely toremain high until January 2007 as demand for petroleum products soars due to market shortages causedby the damaged pipelines out of BP

smoke signals

Besieged by taxes and a decline in gross profit margins, there are signs that import and specialty brands could be the key to tobacco profitability. Though there have been calls by industry expertsfor convenience store companies to reduce their dependencyon cigarettes, the industry overall is becoming more reliant ontobacco sales. The National Association of Convenience

how to buy a reachin refrigerator

It can easily be argued that refrigerators are the most critical piece of equipment in your kitchen. No matter what type of foodservice operation you run, you need refrigeration. Keeping food at the proper temperature without using too much energy is essential to food quality, food safety and your bottom line. Before you buy, there

valero finds cool comfort in follett valero finds cool comfort in follett

Valero found a solution for its stores ice situations while uncovering an invaluable tool for relieving hurricane stricken refineries It would have been hard to predict how fortuitous the meeting of Valero Energy Corp. and Follett Inc. would be after the North American Association of Food Equipment Manufacturers (NAFEM) conference in New Orleans a few

ice cold profits

Finding the right ice machine can turn the dispensed beverage business into one red-hot category. Ice and ice delivery is a vital part of a convenience and/or gas store’s inventory. Whether it’s used to complement selfserve beverage systems, for sale as bagged ice or within the store for icing down beverages and food displays, ice

welcome to the neighborhood

Canastota, N.Y.-based Nice N Easy Grocery Shoppes knows how to make an entrance. Just before it opened its Taft Road location—the 85th store in the chain and the fifth ground-up location with the new store design introduced more than a year ago—store personnel visited about 125 local businesses with “welcome baskets.” “We got a list

wawa turns to merrychef

With its focus on meeting the demand for quick, quality foodservice solutions, the Pennsylvania retailer enlisted the help of Merrychef’s accelerated cooking ovens. Being one of the top foodservice providers in the convenience store industry requires more than a commitment from foodservice managers and store personnel. It demands vision, innovation and, perhaps most importantly, the

jaded in new jersey

As New Jersey faces its fourth excise tax increase in four years, retailers are watching their dwindling tobacco sales head across state lines. Every state has its own issues to deal with, but it seems that New Jersey has been dealt a particularly difficult hand. “New Jersey is a difficult state for convenience stores to

lighting your way to profitablilty

Marketers tend to give a lot of counter space to novelty lighters, but BIC warns that long-term profitability comes from repeat sales of traditional products. That novelty lighter that emits a powerful flame might make for an interesting conversation starter, but it’s not the best way to grow long-term profitability in the lighter category, warns

from bubba to betty

For a channel centered around serving blue-collar, 18- to 35-year-old men, how can it evolve to attract the finer sex while not alienating its existing customers? It’s no secret that women are a mystery. Ask any man who has ever tried to figure out how to attract a woman or make her happy. Many thought

maximizing margins

Carwash dollars compensate for shrinking gas profits. Remember when convenience stores and gas stations used to give a free carwash with the purchase of a full tank of gas? Now, shrinking fuel margins are causing an increasing number of store operators to look to carwash sales to boost the bottom line. According to the International

selfserve kiosks poised for explosive growth in retail

By 2007, sales could reach nearly $1.3 trillion in kiosk transactions. Self-service kiosks are a growing trend in retailing that is expected to accelerate five-fold in sales during the next two years. By 2007, sales could reach nearly $1.3 trillion in kiosk transactions, something savvy convenience store, truck stop and travel plaza operators need to

cigar sales smoking

Retailers report strong sales and profits in OTP boosted by cigars. According to the National Association of Convenience Stores’ 2006 State of the Industry (SOI) report, retailers can expect the other tobacco (OTP) category to keep on growing with flavored cigars driving that growth. Cigar sales last year jumped 5.2% and accounted for 30.48% of

alons jeff morris provides industry insight

Fresh off its acquisition of Good Time Stores in El Paso, Texas, Alon USA’s President and Chief Executive Jeff Morris sat down with Convenience Store Decisions to get his take on the changing face of the convenience industry and to share his perspective on what differentiates his stores in the marketplace. CSD: What is the

cooking at the speed of light

A new breed of supercookers promise to cook food faster than you ever imagined. Here’s what you need to know to buy a unit. When you hear the term “fast food,” most don’t think of fresh, elaborate food that’s prepared quickly. But that’s changing. Manufacturers have recently developed and continue to refine equipment for highspeed

destiny finds a way

Wayne Moser, Town Pump Food Stores Wayne Moser studied electrical technology with the hopes of gaining employment in the oil fields in Western North Dakota or Eastern Montana, where he had always dreamed of moving. Unfortunately, the oil boom era was slowing down just after his college years, which made it difficult to find employment

display cases run hotcold

A great display of food will stop customers in their tracks. Here’s what you need to know to buy merchandising equipment that will make your food look irresistible. Not too long ago, food-merchandising equipment was limited to a few grocery store-type cases from only a few manufacturers. Today, there is a wide range of quality

The Time is Right for Self-service Kiosks

Advances in technology enable efficiency while providing an attractive return on investment. Self-service ordering kiosks have been in use for more than four years. The reasons for their staying power are many, but the bottom-line is that kiosks please both c-stores and their customers. Can you imagine being able to take multiple orders, simultaneously? That’s

family affair

Just two months after Convenience Store Decisions was first to announce details of Tesco's foray into the U.S. market, we were able to get an exclusive tour of FamilyMart's operations in Southern California with Shiro (Sho) Inoue, president and CEO of Famima Corp., the Japanese retailer's U.S. subsidiary. Inoue's candid interview, part of our "2006

the benefits to customers

Advances in technology enable efficiency while providing an attractive return on investment. Self-service ordering kiosks have been in use for more than four years. The reasons for their staying power are many, but the bottom-line is that kiosks please both c-stores and their customers. Can you imagine being able to take multiple orders, simultaneously? That’s

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