bp refocuses its customer commitment

It has been said time and again that youcan’t put a price on having an outstanding imageand offering great service. For BP, however, thatprice is $36 million–that’s what the oil supermajor is investing in a long-term advertising campaignto reach out to convenience store and petroleum customers with giveaways, in-store promotions and topromote its emphasis on

choice cuts

Jack Link's Beef Jerky beefs up its product offerings with the introduction of six innovative new snack items—two A.1. Steak Sauce-branded meat snacks and an entirely new deli-style product line. New mouth-watering varieties include: A.1. Steak Sauce Beef Jerky and Beef Steak Nuggets, Deli Cuts Sausage Bitesand Sticks in Original and Pepperoni. The Steak Sauce

xtremely tasty

The ultimate in performance enhancement hashit the market with a product that brings scienceand nature together in a new, healthy and greattasting variety—vitamin water xxx. The flavor of xxx blends the taste of acai, blueberry andpomegranate together, bringing the antioxidantlevels for this new brand variety off the charts.With 15 varieties, each providing a unique flavorand

711s new marketing man

7-Eleven Inc. is embarking on anew marketing vision by naming DougFoster its first chief marketing officer (CMO). Promoted from his mostrecent position as 7-Eleven's vice presidentof marketing, Foster brings more than 13years of professional advertising experienceto the new role, as well as an acute understanding of the 7-Eleven family culture. Joe DePinto, 7-Eleven's president andCEO,

dispensing deals

To help merchandise and promote fountainbeverages, Modular Dispensing Systems offers a "Custom Decal/Cup Dispenser Program." This program includes custom decals and one modularcup dispenser per decal with all mounting hardware included. Modular's Simpli-Flex cup dispensers areself-adjusting, accurate dispensers for paper, plastic and foam cups to 64-oz. The Simpli-Flex gasket isdesigned to seal the cup from

schnucks readies grander cstore strategy

Grocer plans standalone units in Illinois, acquires Tenn. units. Schnucks, the St. Louis-based grocery chain is preparing to test the waters for stand-alone convenience stores with gas pumps outside its grocery stores by adding them to its two stores in the Champaign-Urbana and the one under construction at Savoy Plaza, according to Schnucks spokeswoman Lori

food for thought

Patience doesn't come easy, but it can haveits rewards. Nowhere is that more evident thanby observing the foodservice programs at Exxon Mobil Corp. and Nice N Easy Grocery Shoppes. Bothchains have refined their food segments over severalyears to come up with the right menu to meet the needsof core customers, and that's why Convenience StoreDecisions

fresh breath latches on

Attach/Mints LLC is launching a revolutionary product to solve one of the most common problems experienced by smokers—losing or carrying bulky mint containersin one’s pockets or purse. The attach/Mint is designed specifically to clipperfectly on to the top or bottom of any standard cigarette pack. Attach/Mints potency is strong enough to eliminate the odor of

spykes gets spiked

Anheuser-Busch pulls controversial beverage. After receiving heat from critics, Anheuser-Busch has stopped producing “Spykes,” a 2-oz. Alcohol-based energy shot. Much of the condemnation aimed at the beverage came from critics who felt that the beverage was aimed at a younger crowd and encouraged underage drinking. “Due to its limited volume potential and unfounded criticism, we

changing fuel products impact fuel decisions

While market swings of a few cents may have little impact on inventory replacement, the industry has become accustomed to larger and more frequent price movements. Cathy Duncan, Senior Product Manager, DTN Refined Fuels Just a few short years ago, therewere a handful of petroleum products sold in retail outlets across thecountry. Fast forward to

keeping in the know

OPW Fuel Management Systems introduces its new Mag Sump Sensor that provides immediate detection of the presence ofhydrocarbons and/or water in a tank sump or dispenser sump. The newsensor uses magnetostrictive technology for accurate detection of liquid incontainment sumps and pans, and has been proven to provide the fastest reaction times in the industry by

sheetz prepares to give back

For the Kidz Golf Classic helps raise money for Sheetz Family Christmas charity. Sheetz Inc. today is hosting the 9th annual Sheetz Family Christmas “For the Kidz” Golf Classic at Firestone Country Club in Akron, Ohio to benefit Sheetz Family Charities. Among other professional athletes, celebrity guests of honor include Marshall Faulk, Jim Kelly, Jim

customer focused

Stop-N-Go Stores executes unparalleled customer service because it never loses sight of its most important asset: its people. Stop-N-Go Stores has been a convenience beacon in Medina, ohio foralmost half a century, but the 10-store chain has become a force to be reckoned with ever since Becky Shotwell took over theoperation from her parents, Ruth

mall variety

Coinstar Inc. announced an agreement between Coinstar E-Payment Services Inc. and Charter One for Coinstar to distribute the universal Charter One MasterCard Gift Card through Coinstar gift card malls. Theprogram offers consumers the convenience and flexibility of being able to usethis card at millions of locations where Debit MasterCard is accepted. Thebalanced program allows retailers

village qwik stop celebrates 25 years of service

Store holds raffle to reward the customers that kept it going strong. The Village Qwik Stop in Pigeon, Mich. is celebrating 25 years of filling gas tanks and its customers’ needs. Opened in 1982, owners Mike and Lorraine LePage bought and converted an old drive-through car wash after realizing the convenience niche in the area

upgrading the kitchen

The type of equipment and its efficiencies play a major part in the success of a foodservice offering. Forget that crusty, old buttered roll grandpa picked up atthe corner store to complementhis morning coffee back in the day.Forget about those tiny bags of pretzelsor chips that used to suffice as a “meal onthe go” during

shure thing

Shure Manufacturing Corp.’s Shuresafe Deal Trays are designed as anefficient pass-thru system when installed in a countertop with a wall belowand a glass security window above. Model #670094 has a stationary base with a sliding stainless steel tray and features perfect economical securitysolution for cashier windows or other high-risk areas. Model #670100Stationary Deal Tray comes

infinite possibilities

With a short life, big margins and a susceptibility to promotions, lighters can illuminate sales with the right variety and display. Lighters were once a ways toa mean—to light up a cigarette,ignite a candle or fire up a birthday cake—but they’ve evolved into a form of self-expression. David Dill,vice president of sales and marketing forJacksonville,

soup sensations

Knorr Easy Bistro Soups is a new line delivering fresh-tasting,scratch-quality soups with incomparable operational ease. The EasyBistro line is delivered in a shelf-stable pouch format, making it ideal foroperations with limited or no cooler/freezer space. Each pouch yields about60-oz. and can be heated in 11 minutes on the stove-top, boil-in-a-bag,microwave, combi-steamer or steam table. Once

the other tobacco product

Boosted by new flavors and additional varieties, cigars continue strong incremental sales growth. While tobacco has long been a backbonefor the industry, pulling millions in individualunit sales as well as boosting the profit from theaverage smoker’s market basket, it has not come without its problems. Consistent tax increases and society’s dour view on cigarette smoking

sweet surprise

Swisher International introduces the newestaddition to the family—Swisher Sweets GrapeLittle Cigars. This mild, sweet, new little cigaroffers high profits per ring and is bursting with grape taste and aroma. It’s the perfectlittle cigar to sell and for customers to enjoy.Available in 10-pack cartons and displayswith 20 Little Cigars per pack. For More Information fromSwisher International800-874-9720

proprietary perserverance

Retailers are creating a buzz with new foodservice concepts— with some help from vendors and suppliers. There’s more than one wayto skin a cat, just like there’smore than one way to run a convenience foodservice program.Some retailers don’t know where to start,so they team up with branded conceptsthat lay everything out for them. Othersknow what

tools for buying

DTN announced importantenhancements to DTN Fuel Buyer, a Web-basedapplication that provides instant access to supplierprice messaging from DTN DataConnect. Users can now leverageenhanced analysis tools in DTN Fuel Buyer to add contract prices and special prices based on adifferential off-rack or index prices at multiple terminals, and can createproduct blend recipes for automatic compare. New

how to get employees to play by the rules

The best way to ensure cooperation is to have rules that make sense. by Mel Kleiman ____________________________________________ Every time I leave for a speaking or training engagement, I take the same route to the airport and, 98% of the time, in the same spot, parked on the same side of the freeway, I pass the

clearing the house of credit card fees

Combining ACH networking technology with an established loyalty program can divert customers from paying with plastic. by Michael Ferrari ____________________________________________ Cash, in its green, paper form, is being phased out. Customers are relying more and more on credit cards to make most of their transactions. And why shouldn’t they? Cash can be cumbersome to have

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