sheetz

Sheetz Chooses Stratus ftServer

“Stratus’ rock solid uptime assurance lets us confidently support more stores and new functionality,” says Sheetz spokesperson. Convenience store chain Sheetz Inc. has cut downtime risks to its point-of-sale payments system and new loyalty program with Stratus ftServer systems. In the process, the company has created an ultra-resilient disaster recovery system that ensures business continuity

foodservice touchscreen

In Touch with Foodservice

The latest technologies being used to manage c-store food programs—from touchscreens and POS ordering terminals to digital signage—are allowing marketers to enhance communications and streamline operations. By Pat Pape, Contributing Editor. A busy office worker steps up to the touchscreen terminal and gently presses a colored photo of a fresh deli sandwich. With a few

creditcards

Card Networks Still at Risk

Visa and MasterCard are among the payment providers targeted by “hacktivists”  calling into question the effectiveness of PCI compliance. By Howard Riell, Associate Editor. The arrest of WikiLeaks founder Julian Assange in the U.K. in early December got some people angry—and they took revenge. A day after Assange was arrested and denied bail in London

ta logo

TA Launches TruckSmart i-Phone Application

“TruckSmart provides invaluable data and locating services, some of which have never been available before in the industry,” says CEO. TravelCenters of America LLC (TA) has launched a new smart phone application called TruckSmart. “TA and Petro offer customers the full-service advantage and TruckSmart is yet another dimension to what TA is doing to help

7elevenstore

7-Eleven TV Set For Nationwide Rollout

When deployment is complete, 7-Eleven TV is expected to reach more than 200 million customers with programming and promotional advertising tailored to specific markets, customer segments and dayparts. 7-Eleven TV, a digital out-of-home (DOOH) advertising network, already operating in 500 of the highest traffic volume 7-Eleven stores in the country, including in New York, Los

XtraMart

Xtra Mart Adds Go-Screens

Streaming content shown on the screens will be tailored for each Xtra Mart location to best reach its demographic. Xtra Mart has partnered with GoGo Cast Inc., a Dynamic Digital Out of Home (DOOH) media networks provider, to install high definition Go-Screen’s in 150 Xtra Mart stores throughout Maine, New Hampshire, Rhode Island, Massachusetts, Connecticut,

Shellsavercard

Shell Celebrates WINsday With Rewards

Shell Saver Card holders will gain cents off fuel when driver Kurt Busch wins a race. Shell is encouraging motorists to join its Shell Saver Card program with new offers rewarding customer loyalty. New cardholders will be rewarded for activating a card with savings of 10 cents per gallon on every grade of Shell Nitrogen

Credit card terminal

Swipe Fee Fight Continues

NACS urges retailers to join it on Capital Hill to show support for the Durbin Amendment that regulates interchange fees. With a new Congress in session, the rule regulating interchange fees runs the risk of being overturned, and NACS is urging retailers to show their government the issue remains important to them. The Dodd-Frank Wall

kwiktrip

Kwik Trip Selects Radiant Systems

Radiant’s solution makes it quick and easy for c-store customers to complete transactions. Kwik Trip Inc., a Wisconsin-based petroleum and convenience store retailer with 425 locations, has enlisted Radiant Systems Inc. to equip its sites with the company’s Radiant Point-of-Sale (RPOS) software, Tiger Fuel Controllers and P1560 POS terminals. Radiant Systems not only develops innovative

Clark Logo

Clark Brands, TransNational Form Partnership

“TransNational offers a full slate of payment products for non-petroleum merchants combined with a level of support Clark is pleased to recommend,” said Clark Brands president. Clark Brands  LLC has selected TransNational Processing Inc. as a referral partner to provide credit and payments services to non-petroleum customers. Under the terms of an agreement signed in

honeyfarms

Honey Farms Launches Web-Based Training

Teaming with Ready Training Inc. and Targeted Solutions, Honey Farms to use new E-Learning curriculum to train employees. Honey Farms has launched a new partnership to bring on-line training services to its employees. The company is working with Ready Training Inc. (RTO), a full-service on-line training company, and Targeted Solutions, a convenience petroleum consulting company,

epayweb

epay Partners With Florida’s Turnpike Enterprise

More than 2,000 new SunPass cash-reloading locations are now available in Florida. SunPass customers can now reload their accounts using cash and view their account balance at more than 2,000 epay locations in Florida. SunPass is Florida’s electronic prepaid toll program, and is accepted on all toll roads and nearly all bridges in the Sunshine

starbucksphone

Starbucks Debuts Mobile Payments

The Starbucks Card Mobile App now offers customers with BlackBerry smartphones, iPhone and iPod touch the fastest way to pay at nearly 6,800 U.S. company-operated Starbucks stores. Starbucks has announced the launch of mobile payments in all of its U.S. company-operated stores, allowing customers to pay for in-store purchases with select smartphones. Building on the

sheetz

Sheetz Selects HighJump

Warehouse Management System (WMS) to streamline c-store replenishment and reduce IT costs. Sheetz has selected the HighJump warehouse management system (WMS) to streamline its supply chain operations that replenishment to retail locations. Sheetz began the search for a new warehouse management system as part of an initiative to lower IT costs and reduce business risk

csd msa logo

CSD Partners with MSA and Paradigm Sample

In our ongoing effort to provide the most relevant and timely industry data, Convenience Store Decisions has reached a deal to serve as the excusive media sponsor of the new Convenience Consumer Insights Panel (cciPanel) launched last month by Management Science Associates Inc. (MSA) and Paradigm Sample. The cciPanel is the consumer research field’s first

CircleK2

Circle K Chooses VALID Systems

Circle K convenience store chain is rolling out a new, state-of-the-art check cashing program to its company-owned locations, anchored by VALID’s decisioning and identification technology. Some 750 of Circle K’s 3,000+ stores currently have added the check cashing program. The new system integrates existing hardware alongside new technologies. The verification and approval process is fully-automated;

iStock_000005203371Lar_opt

Attacking Shrink from All Angles

Loss prevention in retail is becoming a more challenging task as the economy stumbles along. In order to keep costs down it is important to put measures into place that will deter thieves. In a tough economy, every dollar counts. But loss prevention is often overlooked by convenience stores, even when following through on upholding

Using scan data, store operators now have the ability to assess consumer buying behavior, create effective promotions, eliminate out-of-stocks and replace slow-moving merchandise.

Effectively Managing Scan Data

Before executives at The Spinx Co. roll out a sales promotion to their 75-plus convenience stores in the Carolinas, they carefully review current point-of-sale (POS) sales data. “We’re able to pull all sorts of data by store, by category and by items,” said Bryan Zeiger, category manager for Spinx, who relies on the reports when

sidebar photo_opt

Marketing and Social Media

In 2011, look for cause marketing to be a bigger trend. An expert panel at the U.S. Direct Marketing Association’s (DMA) annual meeting revealed that the trend toward cause marketing is the next step in engaging customers and increasing loyalty. But it’s not enough just to pick a cause and throw together a promotion. Customers

Securing Payment Data

The SWAT Team   During its brief tenure, the PCATS Data Security Standards committee has proven extraordinarily active, holding biweekly conference call meetings that are regularly attended by as many as 50 members. As PCATS Executive Director Gray Taylor pointed out, “These aren’t single-site operators. These are people who are in charge of security for

Energy Efficiency Pays Off

Savvy convenience store chains are leading the charge toward more energy efficient store equipment that both respects the environment and lowers operating costs, using everything from LED lighting and state-of-the-art cooler doors to Leadership in Energy and Environmental Design (LEED) buildings and clean fleet initiatives to do so.   One stellar example of this trend comes

Progressive POS Solutions

Speed of service is crucial, of course, but with all the services that convenience stores offer today communication—between machines—is key. From gas pumps and safes to back-office software and lottery terminals, operators are finding that integrating them with their point-of-sale (POS) systems leads to greater accuracy, efficiency and profitability. Mary Vinson, director of operations for

The High Stakes of Compliance

Convenience store operators must stop thinking of Payment Card Industry (PCI) compliance as a nuisance to be handled when they have time. It is a serious, costly, complex fact of life—one that can potentially put an operator out of business and one that must be faced head on. It was in September 2006 that the

Remerging Technology?

Zip back to Nov. 4, 2008, when CNN newscaster Wolf Blitzer seemed smitten by some techno-spice his network rolled out during its coverage of the presidential election. It went like this: A 3D image of a CNN correspondent in Chicago was beamed to the network’s New York headquarters, where she appeared in-studio as a hologram.

Operations Wake-Up Call

Tougher economic times are pushing convenience retailers to look at how they can improve operations. While cutting costs may be one common theme, savvy retailers are also looking at other avenues to help them stand out among the competition. “The economy changed and that changes how people are buying,” said Brooks Blair, owner of Bells

css.php