safe

Plan to Stay Safe

Cash control programs and effective employee training will help minimize theft and ensure the well being of your employees. By Howard Riell, Associate Editor. Keeping theft at bay has always been a major concern for c-store retailers. While technology has come to the rescue in the form of safe and cash-management systems, the best way

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NRF to Reject Credit Card Swipe Fee Settlement

Retailers who oppose the plan have until May 28 to say whether they will opt out of the money offered. The National Retail Federation announced it will formally oppose a proposed settlement of a federal antitrust lawsuit over credit card swipe fees charged by Visa and MasterCard, and urged retailers to carefully consider their own

Family Express

Family Express Reaches “The Cloud”

Partners with 3xLOGIC. Family Express announced that it has chosen 3xLOGIC, Inc., a developer of intelligent video solutions, as its provider of video surveillance solutions beginning May of 2013. This is another innovative way that Family Express uses technology to enhance overall operational efficiency and deliver outstanding customer service. The 3xLOGIC’s VIGIL Video Management System

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Phillips 66 Partners With OpenStore

“We are excited to align with the well-recognized GasBuddy brand,” says president of global marketing for Phillips 66. OpenStore by GasBuddy, a multi-channel digital marketing solution for convenience store chains, has partnered with Phillips 66, owner of gas station brands Phillips 66, Conoco and 76. OpenStore will be launching new Websites and mobile apps for

SuperPantry

Super Pantry Launches New Website and Mobile App

Partners with OpenStore by GasBuddy. Super Pantry, operated by Tri Star Marketing Inc., has launched a new branded Super Pantry Website and free mobile app. The Website officially rolled out in April as did the free Super Pantry mobile app. The app showcases updated gas prices, locations, in-store promotions and more.  Customers can send feedback

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Cumberland Farms Saves Customers $1 Million On Gas

SmartPay Check-Link payment program celebrates savings milestone just four months after launch. Cumberland Farms has announced that its customers have saved $1 million on gas since the launch of its free SmartPay Check-Link payment program in January. The program lets customers pay for gas and in-store purchases using their mobile phones or with a payment

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Tech Event Debuts In Dallas

The Tech Event took place May 6-9 in Dallas, Texas at the Hilton Anatole. New this year, the Tech Event combined NACStech and the PCATS (Petroleum Convenience Alliance for Technology Standards) Winter Meeting into one event intended to deliver new ideas and opportunities to connect with industry peers. Breakout sessions included topics such as the

acumera

Acumera Introduces Fuel Connections Service

Offering provides fuel inventory management and monitoring connectivity to retailers, fuel dealers, and wholesale suppliers. Acumera has announced the release of Fuel Connections Service, a remote connections and monitoring service to improve fuel inventory and compliance management for fuel marketers and wholesale distributors. Acumera’s Fuel Connections Service is now being offered as a freestanding solution

PDI

PDI Unveils New Web-based Product

PDI announces joint venture with iControl at 2013 Idea Exchange. From the site of its 21st annual Idea Exchange, PDI announced a joint venture with iControl Systems to introduce a new supply chain solution. The PDI Supplier Portal, which is powered through Harmony by iControl, will enable convenience retailers and their suppliers to exchange pricebook

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MAPCO Suffers Data Breach

The incident involves credit/debit card payments for transactions at MAPCO locations between March 19-25, April 14-15 and April 20-21. Convenience store operator MAPCO Express Inc. has experienced a security breach by third-party hackers that may have compromised the credit/debit card information of certain MAPCO customers. MAPCO operates convenience stores in Tennessee, northern and central Alabama,

prepaid

Prepaid Profitability Soars

Today’s card capabilities surpass the features offered by many checking accounts. These features include managing prepaid purchases through mobile devices and social media accounts and the ability to make person-to-person transfers. By Howard Riell, Associate Editor. Prepaid cards can be tied to financial services such as remittance and bill payments, but that may mean competing

mobilepay

Make Room for Big Data

The increasing volume and detail of information captured by business, the rise of multimedia, social media and the Internet will fuel exponential growth in data for the foreseeable future. By Barbara Brynko, Contributing Editor Big data. If you think data is something that only big retailers such as Amazon or Netflix deal with, think again.•

familydollar

Family Dollar Partners With TAS

Improves data visibility and collaboration with enterprise market knowledge solution.    Family Dollar, a dollar store channel business, is seeing a wide variety of benefits from the deployment of TAS Unity, an enterprise market knowledge system specifically designed for retail real estate from Trade Area Systems (TAS) Inc. Since the TAS system went fully operational

RAMP

Retailers Gain Mobile Insights At RAMP Show

The RAMP Advanced Commerce & Mobile Retail Services Summit (known as the Retail RAMP Show) drew a number of retailers and mobile technology companies to St. Charles, Ill., April 15-17, as it delivered an in depth look at emerging payment models and platforms, including merchant coalitions and the growing number of mobile wallet options now

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Kangaroo Express Introduces New Mobile App

Customers can download the free smartphone app to find their next RooCup refill and unlock $30 in digital coupons. Kangaroo Express, operated by The Pantry Inc., has launched its new mobile app, allowing guests to quickly find nearby store locations, unlock exclusive in-store savings and more. The Kangaroo Express mobile app is free to download

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Circle K Renews Exclusive Agreement With MoneyGram

Adds money transfer and bill payment services.   Circle K, the nation’s second-largest convenience store chain has renewed its exclusive relationship with MoneyGram, a global money transfer company.  Circle K has also expanded its product offerings to include money transfer and bill payment services in addition to the money order service MoneyGram previously provided to

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Plan Today For The Loyalty And Payment Technology Of Tomorrow

During a session at the NACS SOI Summit, experts advised retailers to have a road map leading to the technology of tomorrow, instead of just planning for today’s rewards program. At the NACS State of the Industry (SOI) Summit on Thursday, April 11, John Keenan, principal, Anthem Marketing Solutions and Patrick Raycroft, managing partner, W.

smartphone

Making a Connection With Your Customers

Consumers spent six times as much time in retailer apps in December compared to a year earlier, showing that shopping and commerce is finally beginning to take off on mobile platforms. By Barbara Brynko, Contributing Editor. The numbers don’t lie. The U.S. officially crossed the threshold into the Brave New Digital World as the market

cash-safe

Sustaining C-Store Security

The newest safes and interactive security systems, including those that tie neatly into a point-of-sale (POS) system, can help operators track cash and monitor employees on a shift-by-shift basis. By Howard Riell, Associate Editor. Follow the money is good advice when it comes to unraveling conspiracies, but it is even more important when it comes

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Opening the Door to Back Office and Mobile Services

With about 235 million Americans using mobile devices (about 50%), according to Comscore, and smartphone usage as ubiquitous as a cold can of beer, it’s easy to see why some retailers are jumping on the mobile-commerce bandwagon. With the growing popularity of PayPal, Square and mobile payment options, retailers are realizing the value in making

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Taking the Bite Out of Crime

The good news is that the National Retail Federation (NRF) recently released its 2013 economic forecast pointing to a projected 3.4% boost in retail industry sales. And the estimations are running true to form: The projected increase in retail industry sales is just shy of the 4.2% growth reported in early 2012. But the bad

prepaid

The Shape of Things to Come in the Prepaid Market

For Tom Gilbert, single-digit percentage growth is continuing to push multi-product gift card kiosk sales. And the president of the Royal Performance Group division at Royal Buying Group Inc. sees more changes coming. “As point-of-sale (POS) technology becomes more prevalent, prepaid loyalty/reward initiates become more available, either as a standalone product or as an added

creditcards

Website Fights Unfair Swipe Fee Settlement

Merchants Object! Launches Website so merchants who take credit card payments can voice their side. Everyone who accepts credit cards—from small store owners to neighborhood restaurants—now has a way to speak out about an unfair deal that helps big banks and the credit card companies. Merchants Object! (www.merchantsobject.com) is a new nationwide campaign to inform

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7-Eleven Introduces New Smartphone App

Retailer invites users to help develop future features. 7-Eleven Inc. is turning over the future development of its new smartphone application (app) to the public. With hopes of making U.S. consumers’ lives even more convenient, the world’s largest convenience retailer is seeking public feedback as it expands features and capabilities of its recently released app. 

ETA

ETA Floor Space 90% Sold For Annual Meeting and Expo

Payments and mobile technology industries ready to do business at ETA in New Orleans. The Electronic Transactions Association (ETA), the trade association of the global electronic payments industry, announced that floor space for the 2013 ETA Annual Meeting and Expo is 90% sold. The 2013 ETA Annual Meeting and Expo, the nation’s largest payments industry

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