Burning Issues for 2014

From developing a greater marketing presence with mobile apps and refining your fresh food focus to dealing with Obamacare, c-stores are facing a challenging 12 months. By Erin Rigik and Marilyn Odesser-Torpey. The retail market continues evolving at a rapid pace as 2013 proved to be a breakthrough year for the rise of  mobile technology.

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MAPCO Takes Rewards to the Next Level

The convenience store chain has partnered with ShareMeister to allow charitable giving. By Erin Rigik, Associate Editor. Loyalty has become a way of life for convenience stores and MAPCO has the technology covered. The Tennessee-based convenience store chain is moving its My Rewards loyalty program to a more local, personal level for its customers through

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Security is an Everyday Business Practice

From PCI compliance to loyalty programs, ensuring customers that their private information is secure is essential in gaining their trust. But the rules keep changing so retailers need to stay focused to remain in compliance with current security standards. By Pat Pape, Contributing Editor. In November, the Payment Card Industry Security Standards Council (PCI SSC),

Heartland Offers Payment Tips

Heartland offers advice to customers shopping with credit or debit this season. This holiday shopping season, Heartland Payment Systems, one of the nation’s largest payment processors, highlights the top five payments challenges affecting consumers and businesses. According to the National Retail Federation (NRF), sales during this year’s traditional holiday shopping season in November and December

Enmark Partners With OpenStore

Launches a turnkey marketing solution for 59 locations throughout Georgia, North Carolina and South Carolina. Convenience store chain Enmark has integrated OpenStore, a complete digital marketing solution, into its 59 locations throughout Georgia, North Carolina, and South Carolina. By integrating this platform across its stores, Enmark stations now have the capability of connecting directly with

Isis Introduces Alliance Program

“The Isis Alliance Program will help companies harness the competitive advantages created by mobile commerce and better serve merchant customer needs,” says chief sales officer, Isis. Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile USA Inc. and Verizon Wireless, has launched the Isis Alliance Program. The Isis Alliance Program supports merchant technology

VeriFone To Play Key Role in Egypt’s Retail Petroleum Market

“e-finance selected VeriFone’s superior consumer-facing payment acceptance solutions in part based on the company’s experience in the petroleum distribution channel,” says CEO, e-finance. VeriFone Systems Inc. announced that its portable payment acceptance systems, the VX 680 and VX 675, have been deployed by e-finance to facilitate the state-sponsored transition of Egypt’s entire gasoline and petroleum

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Boosting Revenues with Prepaid Cards

The total dollars loaded into the prepaid category will climb to $672 billion over the next three years, according to Mercator Advisory Group, with convenience stores in particular the fastest growing segment. By Howard Riell, Associate Editor. The open-loop prepaid card market has been growing, driven by the cash-access and government categories. But as with

Flash Foods Launches Mobile App With Payment Option

Now customers can pay at the pump using their smartphone.  by Erin Rigik, associate editor. Flash Foods, with 172 locations in Georgia and Florida, has launched its first-ever mobile app that includes a mobile payment option for customers. The app offers a number of features, including a store locator complete with fuel prices for each

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Sunshine Expands MegaPath Service To More Than 200 Stations

“Starting with an initial 70-location implementation, MegaPath helped us build a superior, secure credit-card operations network with a solution that covers all our bases,” says vice president of Sunshine Gasoline Distributors.             MegaPath Corp is now delivering broadband, Multi Protocol Label Switching (MPLS), Wireless Failover and Managed Security Services to Sunshine Gas Distributors’ 140 additional

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Is Your Social Media Strategy Working?

Following seven key steps can help all retailers leverage social media marketing to drive real results.By Natalie Henley. Investing in marketing campaigns can be a nerve-wracking decision for many small- and medium-sized businesses. CEOs and marketing directors know that when you have limited resources, you must be strategic with your budget, and every marketing investment

PCI SSC Debuts P2PE Solutions Listing

The PCI Validated P2PE Solutions listing is the next step in the rollout of the Council’s P2PE program. At its 2013 European Community Meeting, the PCI Security Standards Council (PCI SSC), an open, global forum for the development of payment card security standards, announced the availability of its Validated Point-to Point Encryption (P2PE) solutions listing

DASH IN Partners With OpenStore

“In the digital age of marketing, it is more important than ever to be able to connect with consumers on the go,” says DASH IN marketing and promotions manager. DASH IN Food Stores Inc., wants its customers to “experience the difference” when visiting one of their 37 locations throughout Maryland, Delaware or Tidewater Virginia region.

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Jamba Juice Adds Mobile Payment With Isis

Kicks off launch by giving away one million free smoothies. Jamba Juice Co. and Isis, the mobile commerce joint venture created by AT&T Mobility, T-Mobile US Inc. and Verizon Wireless, announced that the companies will give away up to one million free smoothies to U.S. consumers who tap to pay using their Isis Mobile Wallet.

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Holiday Oil Adds LiftRetail

“LiftRetail provides leverage to our existing marketing programs and enabled us to implement an aspect of loyalty,” says vice president of operations. Holiday Oil of West Valley, Utah, has completed a chain wide rollout of VeriFone’s award winning in-store marketing solution, LiftRetail. LiftRetail uses POS-connected digital screens to engage each shopper with relevant offers and

Clark Brands Partners With Acumera

Acumera to provide next generation firewalls to Clark and Crown locations. Acumera has announced that it will provide managed network security for Clark Brands LLC, which licenses the Clark and Crown gasoline brands and provides credit card processing services to more than 1,100 petroleum retailers and fuel stations across the country. As a part of

Acumera Teams With NPCA to Offer C-Store Savings

New app reduces cost to convenience stores, consumers on NPCA card transactions. Acumera is collaborating with the National Payment Card Association (NPCA) to offer convenience stores an application (app) that will significantly reduce hardware and install costs and improve visibility into remote equipment status. The NPCA app will in many cases eliminate the need for

First Data Releases SpendTrend Analysis

Shoppers pulled back on spending in September from August. First Data Corp., a global provider of electronic commerce and payment processing, has released its First Data SpendTrend analysis for Aug. 31, 2013 through Sept. 30, 2013 compared to Sept. 1, 2012 through Oct. 1, 2012. SpendTrend tracks same-store consumer spending by credit, signature debit, PIN

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Electronic Pricing Signs

Skyline Products, long known for its high-quality electronic fuel price displays, has announced the successful integration with numerous industry leading POS providers, namely Excentus, Retalix, NCR Radiant, VeriFone, Allied, Gilbarco, AutoGas, and Fiscal Systems. The POS to electronic price sign integration streamlines the fuel pricing process from the store with the street. Electronic price sign

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Automate Workflow

Honeywell has introduced its newest scanphone, which blends the capabilities of a consumer smart phone, rugged mobile computer and bar code scanner in an affordable package. Built for workers on-the-go, the Dolphin 60s mobile device provides quick and reliable access to critical data through Honeywell’s proven technology. The device serves as a cost-effective solution for

Love’s Selects Capgemini For SAP Implementation Project

Capgemini leads project designed to build a foundation for continued growth and standardize business processes. Love’s Travel Stops & Country Stores, has contracted with Capgemini, a provider of consulting, technology and outsourcing services, to lead a major SAP implementation project. The nine-month project will enable Love’s to take advantage of the new SAP Business Suite

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Creating a Rewarding Retail Experience

Paper punch cards are a thing of the past. Today’s loyalty programs incorporate a variety of innovative strategies to persuade customers to spend more time—and money—in your stores. By Marilyn Odesser-Torpey, Associate Editor. Sometimes you think you know what your customers want, but you really don’t know until you ask…and listen. That’s what Salt Lake

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Managing Network Security

To maintain the trust of your customers and to protect your business against liability issues, convenience stores must maintain the integrity of their credit and debit card networks. By Pat Pape, Contributing Editor. Think you can’t find yourself in the middle of a lawsuit for a credit card breach? Think again. Multiple class-action lawsuits have

Study Shows Retailers Shared Debit Swipe Fee Savings

Consumers could save more if Fed set cap lower. The National Retail Federation (NRF) welcomed a new study that shows retailers have passed along the majority of the savings from debit card swipe fee reform to their customers, and that the resulting increase in consumer spending has boosted job creation across the country. But the

Young Adults, Minorities Take the Lead On Mobile Payments

Mercator Advisory Group expands research panel to 3,000 consumers in first report from 2013 CustomerMonitor Survey Series. Mercator Advisory Group is releasing the first in a series of eight reports on consumer payments and banking channels, CustomerMonitor Survey Series 2013 Insight reports, based on primary research conducted with an expanded panel of over 3,000 U.S.

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